We bought a home in Tracy in 2000 great customer Service and extremely professional. Klemm Real…read moreEstate was the Sellers agent, and we used a buyers agent within that office. I was a bit nervous about using an agent from the same office space, I must say without one regret, my fears were put to rest immediately!

Jack provides world class service! His extensive experience allows him to provide a level of…read moreexpertise that is unmatched in any realtor I have ever worked with. He is knowledgeable from first interaction providing the latest, most accurate market insights. His professionalism and attention to detail are unmatched. I would recommend Jack to anyone and everyone as you will not be disappointed!!

It was our first time using a property management company to find our tenants for our rental home…read moreand Kelli @ Jordan and Johnson made it stress free. I would definitely use them again in the future and I highly recommend them!

I normally don't write reviews, but I feel it's important to share my experience in hopes that this…read morecompany improves how they treat potential tenants--especially those using housing assistance programs. From the start, my interactions with Lisa at J. Johnson Property Management were disappointing and discouraging. I came in multiple times showing genuine interest in finding a home through their company, but each visit felt like I was being dismissed or overlooked. I provided all the documents requested, including proof of income and my Section 8 housing voucher, but every time I met one requirement, another one was added. At first, I was told my proof of income was acceptable. Then I was told I needed three months of consecutive income, even though my Section 8 voucher itself qualifies as a reliable source of rent payment. It seemed like no matter what I provided, there was always another reason to delay or deny assistance. Despite having my deposit ready and being a serious, qualified applicant, I was never given a fair chance. Lisa was often short with me, unhelpful, and made me feel like I was bothering her by simply following up. I went to the office multiple times and showed real interest in available units, but I was told those units were suddenly unavailable or that my paperwork "wasn't enough." I left feeling that I was not treated professionally or fairly, and possibly even discriminated against--whether because of my Section 8 status, my credit, or something else, I can't say for sure. But I know I met all reasonable requirements and showed responsibility and initiative. This experience was extremely disappointing and made me feel like my situation and efforts didn't matter. I hope this company takes the time to review how they handle applicants, especially those participating in government housing programs, because everyone deserves equal respect and opportunity when seeking housing.

Worst agent ever. We approached him about a lease space available with a legitimate business idea…read more He never allowed us to pitch the idea nor discussed it with the owner. He told us not to waste his time ever again because he didn't believe is that we had investors. We have investors, we have a business plan and everything in place and he wouldn't give us or our agent the time of day. If you use him for your business you will never get a business in your location because your agent is horrible. He way he spoke to us in email was so unprofessional it was horrible. Sorry but I'll take our investors money elsewhere. We will be finding the property owners contact and contacting them directly as well.

This is the worst experience I ever had to buy a house. This place is a NIGHTMARE, their agent and…read morethe broker are totally ASSHOLES after you sign the contract with them, please think 10 times before you go in any contract with them

Karen Jordan and the whole crew at HBR Rentals have been amazing. Our family had been given 3…read morethree weeks to relocate from the East Coast so we weren't able to make a trip out ahead of time to search for homes. Lucky for us the second place we made an appointment to see was managed by Karen Jordan and HBR Rentals. They helped us navigate the rental market and how things work in California. We were able to find a great place to live within our budget. Even after move in, Karen has been very helpful with all the questions that we still have. I highly recommend Karen Jordan and her team.

I'm very tired of the vendor and maintenance fees on anything that is not working. After requesting…read morethe service it's takes couple days to get the work done and depend on the service the charges are way too high for the tenants to pay. And now that the AI system they're using it makes it more difficult to explain. ‍

We applied for a rental and never heard a response back until a week later. I did receive a phone…read morecall a few days later, but they never left a voicemail, I had to Google who the number belonged to. When I did hear back from them, it was via email, saying they will be showing the property the next day at a certain time which I couldn't even make anyway. I reached out on Zillow the day I applied asking about the property with no response on their end either.

Person was too busy letting us know he was on a call and his wife was too trying to convince me to…read morerent a place wayyyy too small and put my formal dining room under the chandelier in the foyer.

We were lucky to get connected with Chrissy Lew from this company; let me cut to the chase and tell…read moreyou that she is an absolute super start who went above and beyond in every way possible. To start with, she was able to get us a pocket listing (a house that hasn't been listed yet). If you have checked the Tracy market lately, you know it is a miracle to get a house at a reasonable price; the vertical pressure is just ruthless. She has contacts with various other agents in the area and is usually able to get appointments in a matter of hours. Furthermore, she is very knowledgeable during visits and points out things that normal folks (like me) are likely to miss. She was very involved in guiding us to make the right offer. Once we got into contract, we ended up with a couple unexpected issues and let me tell you, she was followed up multiple times every day with various people until we found a reasonable resolution. I am not sure our deal would have survived if it wasn't for her dedication, hard work and persistence. All I can say is that this won't be my last time working with her and this brokerage. Thank you Chrissy for finding us our new home.

If you are selling your house...be warned that it is not advised to work with Marcella Straub or…read moreany of her clients. If you are a seller, your time and energy will be wasted, as she brings flaky clients to play games because California doesn't penalize buyers. Just be careful if you are a seller.

I had the pleasure of meeting Debbie Quesada during an open house, and she immediately stood out…read morefor her kindness and genuine professionalism. Even though she wasn't my realtor, she took the time to follow up with me afterward, which was very meaningful. She has also gone out of her way to support my own open houses by sending a client here and there my way and checking in to see how everything went. She is incredibly sweet, friendly, and easy to talk to--one of those people who makes you feel comfortable right away. Her thoughtfulness and willingness to help, even without obligation, truly set her apart. I'm grateful to have crossed paths with her and would happily recommend her to anyone looking for a caring and dedicated real estate professional. If my realtor wasn't family, I would totally choose Debbie Quesada!!!

My agent at Coldwell Banker Valley was responsive, professional, and compassionate. He went above…read moreand beyond what I expected from an agent. I would highly recommend them to all .

This review is for our experience with HBR company. We are first time home buyers that purchased…read moreduring the Covid pandemic, while the market is hot because of the loan rates being sub-three percent. We found HBR through Dave Ramsey Endorsed local providers website. We are absolutely satisfied with the standard of service we have received from HBR, particularly from Yolanda and Eva who have kept us informed and updated every step of the way through emails, texting, and phone calls. Their response time and communication is first class. The procedure and efficiency is flawless, and we really appreciate the thorough explanation of each step of the process (A true heart of a teacher). Yolanda knew exactly what type of property we were looking for and found it on the first walk through (We had sorted through several homes virtually which HBR is great about). Moving from the Bay Area to Tracy, CA we expected this home purchase was going to be very stressful but things were actually very smooth. We have certainly landed on our feet to find such a gorgeous and well presented property which is also backed by professional and efficient individuals who have made the process as easy as you can imagine. We cannot thank Yolanda and The HBR team enough for their help and professionalism throughout this process, and we cannot express how much we can recommend them. They have been absolutely faultless to this point so we have high hopes for the rest of our journey! Thank you Yolanda, Eva, and the HBR team!

Sandra Guitron real estate agent was professional and very detail oriented. She made a complicated…read moresell and buy exceptional experience. Hughly recommend.

I was verbally given a preliminary offer over the phone by Drake Metal for 380,000 for my home. I…read moretold Drake Metal to call back in a few months. Drake then called in 2 months by phone. Drake Metal came and took pictures of my home. He said he would get back to me in a few hours. He did call and made me an offer of 303,000 dollars. I had the home appraised by a Certified Appraiser 3 months earlier for 430,000. I asked Drake if he wanted to see the appraisal and he said no. I'm 75 years old, but no fool! This was a bait and switch. After turning the offer down over the phone, I received a text from Drake Metal for me to make a counter offer. That seem a bit strange because I was the seller not the buyer. WARNING BEWARE OF FLIPPER!!!!! 6-17-2026

I purchased a home from them in March 2015. Keep in mind this team flips homes and usually that…read moremeans they fix them up so they are liveable and functioning. They are listed top price because they are supposed to be greatly improved. I had an inspection and they caught some things that were leaking or needed a replacement. I thought I was home free. I was wrong. Shortly after, things started to fall apart all at once. The first was the bathtub, which they painted with regular paint. Yes regular paint! The paint started to peel off in sheets. I did complain and they did have someone come and paint it, but he only painted half of it and left the tile on the wall the way it was, and this is now also peeling. What else? -Leaking roof (they refused to replace the roof and refused to lower their price but instead put a two year cert on it, however the roof has been leaking above my bed ever since) -Chipping bathroom tile because they didn't paint it correctly -A broken garage door (they never gave me a control for it and when I purchased one found out it was bunk) -A side door from the garage that fell off its hinges as soon as I opened it -A main line that they replaced a portion of, but with the cheapest material possible so that roots will still come into the pipe and clog the line from now until the end of time -A non working garbage disposal -A non working fireplace -A cracked toilet because they tightened the bolt too tight when installing -Several outlets in the home do not work which is annoying. So excited to see what's next! They took all the allure and excitement of purchasing my first home and instead I have a money pit. It's clear their improvements are all a facade and their in it for a quick buck, no matter who they screw over in the process. I wouldn't buy another home from them if it were free.