I worked with both Jenna and Becca. This was a very important project to rebrand my business completely. I was promised of list of things for a price of $3,300 which included a website, logo, marketing material, labels, sub marks, etc. I was not in a rush to complete my rebrand because I wanted it to be right and feel right. I'm working on my dream, it's important. I paid them in full at the end of 2019. We did not start my design work until March 2020, at that time they did send a beautiful assessment. The delay was on my end. I was in no rush to make a decision on something I had rushed before.. who wants to rebrand twice? Well, after 8 months and about 10 logo modification, they decided to drop me as a client. I agreed because I felt like they couldn't see the details in my vision and I didn't feel like they were giving me original designs. Again, my passion and dream.. half ass isn't okay with me. Over this time, I received no phone calls, all communication was done via email. I literally spoke to them one time. I asked what my refund would be since I wouldn't being using any of the logo designs, nor did I get a website, label designs, color scheme, font, sub-mark, marketing tools, etc. They informed me that they wouldn't be issuing any refund. Excuse me!?? I was more than happy to pay for their time. The fee on extra design work was $75 after the first 4 changes. I was more than happy to pay that.. nope. Nothing. They were rude, unreasonable and ordered me to stop contacting them. Here we are a few months later and I see they have used every floral design they sent me for other businesses. Not only did they charge me for that time, they have now charged these other businesses that aren't aware they are scamming. One brand is almost the same color, font and the same logo design as my original. These ladies are not true visionaries or brand designers. They don't support women and their small businesses. They turn and burn. Expectation is to have all your stuff done within 6 weeks with PBC. I was looking for a branding company to grow with my business and stay with me as a designer. They are not it! DO NOT WASTE YOUR MONEY! Find yourself a professional, authentic and versatile designer to set yourself apart. Otherwise, you be getting stock text, designs and looking like all their other brands. Or you might lose all your money and get nothing. read more