In my original review of The Venue I called them out on their lack of accessibility getting in and out of the place. There were only two narrow doors located at the rear of the tent (yes, it's a tent) to herd people in and out. These doors led to a tiny hallway which took you back into the casino.
Oddly enough, a few weeks after I wrote that review River Cree "voluntarily" closed this facility due to its not meeting safety codes.
They have now put up a new temporary entertainment venue set up which is just another white tent that looks a lot like the old one. The difference is that this one has several emergency exits on either side and there is substantially more room to move at the main entrance/exit at the back (those two narrow doors I spoke of). Why it took them seven months to decide to just put up another tent is beyond me but that's what they did.
They still have metal folding chairs tied together for their seating arrangements. So if you weigh more than 120 pounds you're going to be uncomfortable sitting in there.
Everything about River Cree's concert venue just screams out "cheap, cheap, cheap." And by cheap, I don't mean affordable. River Cree's concert productions are a gaudy, transparent attempt to pack you in and get your money. Both of their concert halls have been lame-ass tents filled with the cheapest chairs money can buy and crammed literally as close together as they can get them. I would be embarrassed to stage concerts at this place with such quality venues as the Northern Jubilee Auditorium and The Winspear Centre in the city.
For most of River Cree's concerts you can also purchase what they call a Fanatics Package for $100 which consists of a front row seat and a rushed photo op. No autographs are allowed. They always claim that it is the band that refuses to sign them but that's BS because I've caught up with a few performers after their show here and they're always happy to sign their merch for you. Lou Gramm, Queensrÿche, and members Grand Funk Railroad to name a few. I suspect that River Cree don't allow autographs during these Fanatic events because there's no money in it for them. I tweeted Queensrÿche about this issue and they said it was the venue/promoter who made that rule and that they would take care of me if I saw them after the concert. At the back entrance to the casino there are several posters on display autographed by performers who have played at The Venue over the years so obviously River Cree have no issues with being autograph hounds themselves.
In order to get your photo you have to return to the casino at a later date and pick it up at the Players Club desk. Here's what they DON'T tell you in their literature--the photo is a mere 5x7 with NO digital version available. This is just further case-in-point to the fact that River Cree are living in a different century. Everything is about bringing you back into the casino to spend money. If they had any marketing sense they would include a digital version of the photo with the "Fanatics Package" and encourage people to share it on social media with a promotional hash tag to maximize their exposure as a happening music venue.
They also oversell on how "professional" the photo is. During the Queensrÿche photo op the band weren't even centred on the backdrop. The drummer spoke up and pointed out that we all had to move down to the left because the guitarist was being pushed up against the wall. The photographer just ignored him and kept snapping away. The drummer just gave up and griped that he wasn't even listening to him. So in addition to being blind, the photographer is also deaf. (It's the same photographer every time, btw.)
The casino is currently constructing a new entertainment facility out back behind their hockey rink. This one is an actual hard structure and not a tent. River Cree are promising two levels of seating and comfy chairs for this one. Rumour has it that there's going to be a new 4,100-person venue for live music, comedy, trade shows, and sporting events opening in west Edmonton in 2017 which could be serious competition for River Cree so the casino is probably upping their game for this reason. They should also update their Fanatics Packages to be more competitive with similar products being offered in this century.
I'll be back with my third review of The Venue when it opens in a few months. read more