After breaking my Jerome Baker earlier (RIP), I came here looking for a new bong. Austin greeted me…read more& immediately asked if I needed assistance with anything. He was so kind & helpful. He took the time to answer all of my many questions and show me several different options as well as explain the differences between them & what would be best for my specific needs. He got me all set up with *Jade* & sent an order to another location for an ash catcher that they didn't have in stock. I appreciate the great service.

Was a frequent costumer but this will be my last time. Their point system is messed up and a scam…read more Before shopping I was told I received a $10 off discount. This discount was expected because I was told I had 175 points. Not only once but twice before shopping. I spent 30 minutes looking for my items. I went to check out and was told the deal was not valid and didn't have $10 off. The girl who told me that I had the 10 off and the right amount of points just put up her arms in distress. Seriously? No explanation and no loyalty for a frequent costumer when a mistake was made by the worker. This was a huge waste of time for me and I felt ripped off and lied to. Won't have my business again

Outstanding vape shop. Customer service is good as long as you are not an asshole customer, and you…read moretalk to the employees like they are human. Prices are good but the selection is absurdly wide. Just about anything you want on the Market will be in this store.

Great place for your nic fix and a wide selection from box mods to disposables. Fast service…read more.. Just not with a smile

Great vape shop w/ amazing service .Super friendly and knowledgeable. Feels like an old school vape…read moreshop before CBD and whatnot. Would be better with some old school brands that are still good. Jimmy the juice man or Sicboy. Almost deducted a star for poor taste of football teams. Other than that... a great spot. Bear Down

Every time I go in I am always greeted and I am still new to the vape world but they always…read morerecommend amazing products and flavors! Definitely recommend!!!

They always have a wide spread selection on any piece you need. Definitely recommend signing up for…read moretheir rewards program you get %'es & dollars off when you reach a certain point. The service is always on point, I love this spot.

I'm in this store roughly every 6 days. (And before you go thinking "Damn. This chick is a…read morepothead." They sell other stuff there too!!! I may not buy any of it...but still.) Really though, I love this place. The staff is wonderful. On one particular visit, I was griping over the problems that arise when I refill my Juul cartridges. Bammmm!!!! The next week the manager pops out an alternative product that addressed the complaints I had. She actually hunted it down because I was getting to be a regular at the store. That should tell you, reader, two important facts. 1) They provide such exceptional service that I became a regular. That's rare as I'm usually an "I don't care, whatever is closest" type of person. (For general info: there are a crazy amount of head shops here to choose from.) 2) They actually care about their customers. For example: I noticed the staff never up-sells products. They actually try to save the customers money. ON TOP OF WHICH they have a rewards program.

Seems like the owner the blonde hair dude always gives me inflated pricing was there yesterday paid…read more55 dollars including 15 percent tip for normally a 43 dollar transaction

Great owner & staff , amazing people! Amazing selection of items and they keep everything stockedread more

Had the opportunity to check out this smoke shop while in VA and let me just say that the shop had…read moreoutsanding prices and great selection on glassware. Most of the prices are honestly unbeatable compared to the price standard in Washington what typically goes for $50+ is typically 1/3 to almost 1/2 off! Also shout out to the owner Nate for the hospitality and being very helpful in finding the right glass for my medical cannabis use!!

From the owner: Smokers Haven is a new Smoke Shop in Norfolk Virginia. We're located inside Fair Price Flea Market…read more We provide the absolute lowest prices tobacco products in all of Hampton Roads. We have a variety of items including water pipes, hand pipes, bubblers, and concentrate tools and accessories.

I started going here when I moved to Va and someone told me about this store I haven't stop going…read moresince great ppl good vibes soon you walk in the door I have watch this business expand and grow I love the owner Karen she is the light she is always glowing an bless everyone I never seen her with favorite picks she treats us all the same she ain't a Karen but she dif a caring person and very understanding love Tamara the burger king lady b.k.a PA

Professional and knowledgeable employees. Highly recommend. I walked in clueless, walked out with…read moreexactly what I needed.

The clubhouse. If you are a lover of the leaf like I am this is definitely a cool spot to come hang…read moreout. The staff is awesome. They treat us very well there... the lounge is very comfortable along with the deck out back. I'm in there at least three or four times a week so if you are a lover of the leaf come on through and light one up with your boy. They have a decent selection. Charlotte the store manager does a great job trying to get us the cigars we want. She doesn't make the final call so there's that. This store gets 5-star strictly off of the people who work there and a comfort of the lounge.

Huge selection of cigars in the walk in humidor. If your a pipe smoker they have a vas selection of…read morepipes as well as some bulk tobaccos blends and tinned tobacco. I recently purchased a pipe from them and it broke a day later. I went in and told them what happened and they straight up gave me a new pipe for free, no recieptor questions asked. Fantastic customer service. They gained a life long customer.

I've seen this store here for a little while for some reason I didn't go in well I'm glad I did go…read morein price wise they are comparatively low it's clean store good organization I would I am going back there again so sometimes I feel as if people are not aware that a store is there and good and considerably lower a comparatively lower to another company that sells the same things then people should know because if they don't know they won't go so maybe you should visit this place

This store is a rip off! They sell expired CBD pain reliever roll on and refuse to refund the very…read morenext day when expiration date was discovered! The other stock on the shelf were also expired, by 10 months!!!!! I'm sure they wouldn't eat or drink goods that expired 10 months ago! CBD roll on goes into your skin and bloodstream. Horrible manager, no business ethics. That is no way to do business. Avoid this store!!!!-- feeling pissed off.

First time at this location that is close to Granby street in Norfolk. Be mindful that there is no…read moreparking directly in front but there is a parking strip along the side that looks like an alley. Limited parking right along side. Plenty of parking within walking distance. This store is pretty decent in size. I was quickly greeted and asked if I needed assistance. That made me smile on the inside. I'm BIG on customer service. The store was clean and well organized and the staff was extremely helpful I was assisted in selecting a multi vitamin, educated on the new blends of thermogenenics and picked up some cool energy drinks. That are supposed to be "CLEAN" Tip! If you purchase a product and do not like it for what ever reason you can exchange the semi used product for something else within 30 days! Awesome! Sometimes you buy a product and it does not work or your body simply doesn't do well on it... Thank you vitamin shop for such and awesome exchange policy If you are a member they also track your receipts and with your phone number and occasionally mail you $10 coupons at home Another great tip is if you forget your coupon they can also find it under your account with your phone number! Great experience. I reccomend Vitamin Shoppe stores over GNC due to service, variety of products and return policy

Less than 7 to 9 hours ago, I visited this Norfolk Virginia location of The Vitamin Shoppe and…read morefortunately the employee I interacted with for a certain supplement purchase helped me find what I was looking for and helped to enroll me in a free rewards program that they have for customers.  I had purchased an Irwin Naturals brand of Forskolin (listed to be a lip-stimulator and fatloss diet supplement) however there are of course other types of supplements that I noticed were inside the Vitamin Shoppe.