So, we have never been here before but decided to check it out since Dave has been trying to kick the habit of smoking. After unsuccessful attempts to include nicotine patches and nicotine gum the only obvious option to try next was vaping... When we first walked in we were greeted by their friendly staff. As soon as we mentioned it was our first time visiting Justin engaged us and was very informative and helpful. He asked Dave several questions to see which options were best for him. He educated us on the different mods. Dave didn't want a big bulky one. Instead he preferred one that could fit in his hand or pocket easily. Justin thoroughly explained all the different mod features. He ended up choosing the Smok AL85 which fit his hand nicely. Next, he sampled a few juices before choosing a flavor. Since he smoked menthols, Justin selected a few juices that contained menthol. After Dave purchased his new mod Justin showed him how to prime it before use. Again, he did a great job explaining the mod and all the different features. I thought it was pretty cool how it has a feature where you can control the amount of puffs you take in a day if you choose to set a limit. He even discussed the "proper" way to vape... with a practice session of inhaling prior to Dave taking his first puff. Overall, we were very satisfied with their service. I'm sure we will be back so stay tuned for my updated review! read more

See all

Best vape shop in VB!! They have a great selection and great people working there. Definitely going to be a regular. I would recommend anyone to stop by and see their selection! read more

Great place to purchase a vape for beginners, experts Costumers service is great. I was a little disappointed when I purchased my "Geek vape" and the box was busted but the product was not damaged in anyway. Spacious, clean vape bar, free refreshments. read more

Absolutely best place to get your vapes. The cashiers are ALL super cool. I can just sit and chat for hour with these guys. Their knowledge and professionalism blow my mind each time I go there. I learn something new every time I visit and they are spot on with their flavor recommendations. I tell people about this shop all the time and I get excited when I know I'm going out that way so I can stop and hang for a bit. Absolutely amazing spot. read more

Love Jeff and all the information and help! Confused Medical user and he helped me understand and put me in awesome gear! Can not say enough good.... The environment is relaxing and inviting. Prices are good. This is an outstanding store! read more

just go here honestly they have juices i've never seen in any other shops, all the employees are the most generous and amicable people, the owner is so sweet, he gives all customers free drinks including coffee, they do military discount, i literally don't go anywhere else now check out what i just got, this shit is exactly what i've been looking for in a flavor. 5 stars all around they deserve ur business now go read more

Lava Vape - Vape Shops Near Me - Virginia Beach, Virginia

Sells fake puff bars and won't exchange after 20 minutes of purchase. All products are overpriced and staff is rude.

I have been to almost every vape shop in Hampton Roads searching for a spot worthy, and found a spot close to my school TCC. This place has a classy layout, awesome customer service, a bar with refreshments, and flavors cheaper than the average vape stores, as well as a decent assortment flavors including a "mix your own flavors" station with custom nicotine levels going as high as 28 I believe. They also have hookahs. I have no longer need to search anymore. Freakin love it!!! read more

been going to Lava Vapes for a while, Andy has been helping me for a while now and is always welcoming and knows what I need/want and is super knowledgeable of the vape industry as a whole . The girls that work there are super nice and professional as well can't remember there names but 10/10 would recommend if you're in the landstown area. read more

Love this store! Chill environment and very nice, helpful people! Jenna and E helped me figure out just what I needed.

Overpriced juices, UN informed employees, and a huge lack of customer service. This after a huge DE boggle that occurred today. Let me explain... First let me give the scenario: in which i am writing this review in response. I called the shop to ask for a specific juice for my wife to pick up. The lady on the phone stated she had it under control and the juice was ready for her to pick up (After i made sure i stated the several times the product so she would not get it wrong). She ended up giving my wife a juice and my wife then drove 45 min to drop it off. This was the wrong juice. I called back and stated that i was an hour away and they said don't worry "We will give you one free". I then went to the store and the lady at the front(different from the lady that sold to my wife) tried to switch the juice for the correct one and the proceeded to say that we were even; and that FDA laws state she can not give me a free juice. Then after arguing, knowing she is being voice recorded, she reaches behind and gives me the correct juice but not the free one that she stated on the phone i would receive. She gave me the incorrect juice and the correct juice and rudely sent me on my way. I would like her to know the FDA requirements also state EVERY person looking under the age of 35 is to be ID'd, She did not ID me once and the absolute lack of professionalism and the fact that she handed a person she never met a nicotine product without ever asking for ID breaks those laws. Also after she explained that the laws prevented her from switching juices, she ends up just taking one off the shelf and giving it to me. Horrible customer service and bad juice selection combined with poor customer service makes this an easy Amazon switch. The whole thing could have been avoided if she would have stuck by her word and gave me the two correct products! I would love for the manager to take a look at the tape and see if this employee did stand by the FDA laws and if not i have the voice recording and phone recording i will attach. christophercarrow75@gmail.com read more

Called the store ten minutes before close and they waited for me to get there before closing. E was a great help in explaining everything about the vape and helping me pick a flavor for the juice. Great service. read more