Popping in for a 15% off sale, I stocked up on wild bird seed, suet blocks, thistle and some hooks…read moreto hang wind chimes. Store employees are amazing here. Always greet you when you enter, assist you and answer questions, offer advice when you need it, and maintain your membership which allows you discounts as well as free gifts when you renew. Today's gift was a bird feeder and suet balls. Score! Exceptional customer service by Kristie M. So friendly and happy. Great vibes here!

Terrific service! Whenever I'm stuck for a gift, this place comes through! From birdfeeders with…read morecameras to stands and fancy

My 13 year old Whippet had loose stools, 2 accidents in house. 1 more day he was going to vet. July…read more4th our usual pet store was closed, so I went into MY PET STORE. The mgr I think was on staff, told him of our issue, of 3 selected foods we went with KOA bland kibbles and matching wet food (that was like REAL food) that looked much better than can food we've ever tried. He also suggested a powder to add to food. Let me tell you, Yoshi loves the food, he was always VERY picky, sniff and walk away, not the last 3 x we put his new food down. And his stools returned to normal and he is feeling like his old self. Can't thank them enough for their knowledge and suggestions. MY PET STORE is now.....MY PET STORE!

It feels like they really care about dogs. They carry quality pet foods and they are always…read morefriendly. I travel out of my way to buy for my dogs. They also regularly host adoption events for rescue organizations, I met my dog Bruno at one.

This is a great place to get raw dog food. Customer service is top notch! They have gone above and…read morebeyond more than once to be accommodating.

Our 7 month old golden retriever mix got a bath for the first time here. I have to say I did like…read morethe setup. No reservations needed. They have 9 stalls. They provide everything but the shampoo. For $18 that's a great deal! The staff was nice too.

My dog Dahlia loves the staff here. She loves "shopping " here. We go a lot…read more She always is very excited about going in . She wags her tail as soon as we get there. We will definitely come back again!

The location is great and most of the employees are friendly, but their bathrooms are absolutely…read moredisgusting. For some reason you need a code to use the bathroom which I think is nuts, so you assume they take good care of the bathrooms. The bathrooms are almost always out toilet paper and or paper towels. I saw a yellowish liquid around the toilet. Also there is a large hole in the ceiling of the woman's restroom. I fely like someone was up there watching me pee. I can't speak for the men's room since I've never used it but I can on assume it also not well cared for. Please do better!

As usual I come to this location as the grooming salon is awesome with not only my fur baby but…read moreothers. The store seems always calm and relaxing. Its stocked well for your pets needs. Grooming with Ms. Robin goes well everytime. Give yourself peace of mind and have your pet groomed while shopping for the other essentials in one shop.

I was there on Sunday around 2:00pm. Not a single soul on…read morethe floor for customer service. The only person I saw was a cashier and he was on his cellphone. Acted like it was a bother when I asked him if they had an item and he was clueless about the store layout and spoke horribly (urban slang) Next time I will shop at PetSmart.

Susanna could not be more kind to both the pets and their owners. She always asks appropriate…read morequestions and provides the best service. Just like the old Hess shoe store, her clients often leave wearing the product home and with a smile. Today, my oversized pug needed a new harness. She not only measured him, but he wore it home. In addition, she suggested food options to help lose weight. Fabulous service!!

We have never been here b4 but recently got a gift certificate. This place is great! The woman was…read moreextremely knowledgeable about all the products & very helpful, even swapping funny pet stories with us! Very happy with our experience & will be returning!

On 9/6/2019, I had a training in Baltimore that ended at 12 pm instead of the original scheduled…read moretime of 4 pm. Thus, I immediately drove to Owings Mills, Maryland to pick up my niece and nephew so we could socialize for a few hours. I live in Upper Marlboro, Maryland so I wanted to spend some time with my niece and nephew while also petting puppies! Little did we know of a hidden gem called Just Puppies located in Towson, Maryland! We were referred to go to this location by a staff member from a pet store in Foundry Row. When we first walked into the establishment of Just Puppies, there were 3 staff members and the place was very bright and well lit. The staff were super friendly and allowed us to pet and play with the dogs for FREE! They explained the process of playing with the puppies and designated which playroom to go in to play with the dogs. My niece and I could play with 2 dogs at a time as long as they were in the same cage before we played with them. The dogs in the same cage have the Same germs, vaccine, etc. I highly recommend coming to this location if you are looking to play with puppies and may be interested in purchasing a dog. I enjoyed my experience and can't wait to return!

just poppies is a rip -off to all customers who purchased and dog or cat from them. They will run…read moreyour credit report to see how much you are quality than charge you for the whole loan. Example: say you purchase an animal from them and the cost is 1500 hundred but the loan quality for 3000 thousand, they will charge you for the complete 3000 thousand not just the cost of the animal that was originally sold. They contact will charge you for the entire amount of the loan not the cost of the animal .

I highly recommend BluePearl Hospice. We had a really wonderful experience with Dr. Jennifer…read morePhillips, who is incredibly professional, compassionate, and knowledgeable. Dr. Phillips provided hospice care for our cat, Sher, during the last months of his life as he battled cancer and, as a result of her excellent and thorough care, we had a few extra good months before we had to say our final goodbyes. When the time came to say goodbye to our fur-baby, we also greatly appreciated how patient and gentle Dr. Phillips was with him and us. You can tell that she genuinely cares. She made what was a very difficult day a lot better by being so understanding and supportive. Dr. Phillips even sent a handwritten card to us afterwards, which was so thoughtful and kind. We are so thankful to Dr. Phillips for everything she did for Sher, she is truly one of the best vets we have ever met!

Jennifer Phillips, DVM, a member of the Blue Pearl Pet Hospice Team recently handled a home…read moreeuthanasia for my family and our 11 y.o. German Shepherd. Caring, compassionate and superbly capable would be understatements for the manner in which she conducted the experience. Sadly and gratifyingly, she helped us to get Dexter to that better place he needed to go. Dexter was a strong, trusting and stoic friend who deserved the dignifying sendoff Jennifer helped to provide. I can't sing her/their praises loudly enough. Alan R. Baker, MD

I placed an order on their store's online website. Promptly after placing the order, I received an…read moreemail notifying me that the item I had ordered was out of stock until the end of this month. Naturally I followed up on the status of my order and I was notified that they were having a hard time getting in touch with the manufacturer let alone an answer from them but they did have the item I wanted in another color, or I could choose another product or I could cancel. I appreciated their honesty and willingness to provide me with alternative options if I wanted. I settled to have the item in another color and within an hour, I received both a phonecall, email and followup email with shipment tracking. Customer service is surperior! Debbie, who handled my order was so positive and upbeat, willing to fulfill my requests, communicated in a great and timely manner and I enjoyed working with her! Thank you Debbie! This is a great store! Who doesn't love to pamper their pup and you have the option of going in or ordering online. I highly recommend this business. If you are in the area, it's worth a trip and if not, they have a great selection online and superfast shipping! Thank you so much Pet Favors!