Easy pickup and drop off, reasonable prices, good communication. Dry cleaning came back looking great. Will definitely use again.

Used the service for the first time today and it was fantastic. They communicate when they are arriving and the drop off was very quick. They picked up around 10/10:30am and I got my laundry back at 4:30pm. The person who came to pick up was also very kind and paid attention to my laundry requests. Would def recommend to those who don't have time to do their own laundry! read more

Just got my laundry back - and I have to say that I am super happy I made the decision to go with a pick up and drop off service. The drivers are friendly and polite and I got text message updates when they were on the way or if there was a delay. I have been dropping my laundry off to the local laundromat for years and they never match my socks properly. I was so impressed with how they matched my socks and the socks they couldn't match, they bundled together. The only tiff I can say is that there are a pair of children's gloves in my laundry that don't belong to me, otherwise - I'm pleased with the service and I am gladly willing to pay the higher cost for the convenience of pick up and drop off. Updated review*** Still love this service! I legit have nothing negative to say about this service. I came on to yelp because I thought I had never reviewed it, and I did. It's been 5 months and I wouldn't trade their service. They are very professional, and trustworthy! My neighbor has started using their service and she is also very pleased. read more

The Valet Laundry - Pair of children's gloves in my batch of laundry that don't belong me to. - Dry Cleaning Near Me - Queens, New York

Prompt. Great communication. Clean clothes. They also do a 10% discount for new customers. I previously used another company. That company would take 3-5 days return clothes, which was absurd. This company returns them within 24 hours (at no additional fee). They also offer many payment options (including PayPal, which is quite convenient. Will definitely use them again & recommend. read more

I tried them out since they got so many great reviews. I wasn't disappointed. They are friendly, accommodating and do a very good job. I would consider myself a regular customer now. They've done very big and very small jobs at a fair price. Highly recommend them! read more

They are a good competitor to M&J in Ridgewood which you would end up paying 2-3x as much for the same service level and per pound, The Valet has a lower minimum weight as well. Lately our building laundry has been a pain because more people are using it (3 washing machines for like 100 people who all like to let their clothes pile up for weeks and monopolize all 3 machines at once) and it's a real hassle. No busy professional in the NYC area has 4 hours to waste on the weekend staying inside (unless you want to) and going back and forth downstairs to check if machines are available or not. Especially if you are a parent with like 2 kids (Personally I don't have any and don't know how they endure it) and they have xtra curricular activities on the weekend and what not. Anyways the best part is they communicate when delays happen and respond promptly to any inquiries. Note that I have only used the wash and fold and haven't used the Dry Cleaning service for them yet, so the review applies for wash and fold only. To save money eventually I'll do a physical pick up and drop off by a local provider by me, until then I'll continue with The Valet! read more

Friendly and helpful service. Had an issue with turnaround time for delivery since pickup is around the clock - I need my items back by 2pm the following day and was first told an additional $5 fee but the owner personally called to fix this issue so I decided to give it a try. They delivered my clothes at 1pm today and they smell great. $.99 is somewhat high per pound, but the service piece made me try them out. If you're in a crunch and need prompt service, definitely give them a try. read more

Easy scheduling and flexible hours. No issues with sorting or missing items. My laundry smells fresh weeks after receiving. Pricing is comparable to other services and I believe they clean houses as well. read more

These guys are the BEST! We've been using them on a weekly basis for well over a year, and I honestly feel proud to be able to utilize such a responsible and lovely local business. Pricing is beyond reasonable, service is excellent, courteous and efficient. They are honest and truly customer-oriented. We both work full-time, live in a building without an elevator, and have kids running around and just crazy schedules- despite all of this, Valet Laundry always makes me feel like a *valued* customer. Something that is very rare these days!!!! read more

I've been using this service for a few weeks ! They are new and I'm so glad I found them. Always reliable and my clothes never come back damaged. If there are any changes in your delivery time or pick up, they always let you know. I'm going to start giving them my dry cleaning as well. Delivery guy is very sweet and professional! Will continue to give them business XO. read more

THE BEST LAUNDRY EXPERIENCE. Valet Laundry is extremely flexible with my schedule, amazing customer service and super fast turnaround time. They do a quality job and not one piece of clothing is ruined. Will continue to use their services. read more

Super friendly and professional service. I always receive clean, fresh laundry. If there are any changes, I get a prompt text notification. It really enhances to the quality of life factor to know I don't have to spend an entire afternoon doing my laundry. I can't recommend this business enough! Try them for a week and you will see a difference. read more

This company is well-run and very professional. I texted with questions before my first service and my answers were received promptly and courteously. Best of all, my laundry came back fresh smelling, impeccably folded AND packaged. I am very impressed with their accountability and I will continue to patronize them frequently :) read more

This is my second time using this company. They are really nice and do a great job. I highly recommend them.