I recently had two ovens repaired by Geek Appliance Repair. Jared was professional, reasonably…read morepriced and repaired both ovens as promised. I recommend this company for your appliance repairs.

In the end, it was not a hardware problem. That's embarrassing. Despite using less detergent, we…read morewere getting a leak of water from the washer. Apparently, detergents were made even more concentrated at the beginning of the pandemic. Go figure. This cause extra suds and issues. The impressive thing was the way Dakota went through the details. Showing the not easily visible water marks showing where the water came from and what could have caused it. That and a more general discussion on our other kitchen appliances was easily worth what I had to pay to get the information. As one of only two LG certified repair shops locally, it was good to see the caliber of people at Bill's in case I need to use them again. They had an appointment available in a reasonable time and we were called when Dakota was coming. It was right near the start time they had quoted me.

I don't usually write reviews, but my experience with Bill's Appliance Service was so…read moredisappointing, I feel the need to share it. From the start, this company has been a nightmare to deal with. They repeatedly canceled appointments at the last minute, often with no explanation or warning. Each time I tried to reschedule, I was either pushed out weeks or given vague time windows that were also later canceled. There's only one technician, and it's clear they're overwhelmed, but that still doesn't justify how rude and unprofessional the phone staff are. When I expressed my understandable frustration over yet another cancellation, they actually told me I was "not being respectful." Really? What happened to listening to your customers and understanding their point of view? It's clear they don't care about their customers at all--no accountability, no apology, just defensiveness and attitude. I later checked their reviews (wish I had done it sooner) and saw nothing but 1-star ratings. It's honestly no surprise. If you value your time, your money, and basic respect, avoid Bill's Appliance Service at all costs.

I only leave five star reviews when it's warranted, and this certainly fits the bill. We were…read morehaving an issue with our LG washer so I requested quotes on Yelp. Lourie from L&K Appliance Repair was the first to contact me directly and, even though it was a Sunday morning, she asked me to call her to talk through the likely issues, rather than just scheduling a Service call. Lourie was extremely knowledgeable and, upon answering a few of her questions, we came to the conclusion that the repair would cost more than replacing the washer itself. It's increasingly rare to find a company that is willing to put customer service ahead of profit and help someone avoid throwing good money after bad. I would highly recommend Lourie and L&K Appliance Repair to anyone, and we will certainly be using them the next time we have, any type of appliance issue.

My washer stopped, full of clothes and water, right before the spin cycle just after business hours…read moreand I was on a tight schedule to get all my family's loads washed before traveling so we could pack. Found L&K on yelp and tried calling, even though I didn't expect an answer after hours. But Lori answered and said she was in my area and said she'd swing by. I explained the problem, she said what she thought it probably was on the phone and said it's an easy fix. When she got here, she took a look, found the problem right away, put in a temporary fix so the machine would work for me, and said she would get the part it needed ordered and meet me back here after our trip. Her quote was very affordable. I was so happy that she was willing to just swing by and help me out so that I could get back to the pre-packing laundry that was so needed. I don't feel like most people these days are willing to just help a stranger out like she did, especially after business hours, but she was great!

I was very impressed by their honesty and willingness to consult before we scheduled an…read moreappointment. My fridge died on a Saturday morning, he texted me on Sunday to set an appointment, but then over text asked me some questions like how old it was and what sounds it was making. He told me that my fridge was old enough that it would probably be cheaper to just replace it, and offered to cancel our newly-made appointment. It has been a long time since I have worked with someone willing to be up front and help me instead of actively seeking to charge me for the slightest amount of their time. Thank you!!!

I have used Smart Appliance Service a couple of times. This is a owner/operator business. Luis is…read morehonest and fair. He fixed my fridge and gave my stove new life. I trust Smart Appliance Service and will call them first whenever I need appliance repairs.

Extremely Disappointing Experience - Avoid at All Costs…read more I had a terrible experience with Utah Appliance Rental and would never recommend them to anyone. It took them two full weeks just to get back to me after I inquired about renting a washer and dryer. Then out of nowhere, I received a random text asking if I was still interested--no apology, no explanation. We scheduled a delivery, which was then rescheduled because of the stairs in my townhome. That part was understandable. They said they'd come on another day when someone named Liston had help from his 15-year-old brother--which already seemed unprofessional. When they finally showed up, they dropped the washer in my hallway--right against an interior wall where my TV was mounted on the other side. The impact caused my TV to fall and break completely. I immediately asked for their insurance information, only to be told they don't have any coverage. When I requested they cover the cost of the damage they caused, they refused. In the end, they didn't even leave the washer and dryer--so they came into my home, broke my property, refused accountability, and left me with nothing. Do yourself a favor and stay far away from this company. They are careless, uninsured, and take no responsibility for the damage they cause. This is the kind of business that gives Utah service providers a bad name.

Kyler is awesome. He is very professional and provides a great service! He is very knowledgeable on…read morewashers and dryers and knows how to fix them. Keep up the good work!

Dallin can pretty much fix anything. He took care of replacing our doorbell that needed a new…read moretransformer, switching out a ceiling light fixture, and a leaking washing machine. One of the hardest things sometimes with services like this is finding people you can trust, and Dallin is one of those people. The first time he came, he found a quick fix for the washing machine, didn't even charge, and he said if that didn't work to call him back. Never had to. If you're in need of any appliance repair or handyman work, we highly recommend giving him a call!!

I scheduled an appointment with vertex in the middle of the night for an appointment the next…read moremorning. He came out and gave me my options, even helped me purchase the appliance I needed, delivered it and hauled away my old one. I'm so grateful for vertex and the honest hard work they do. They deserve all the stars and more!

Our Speedqueen dryer stopped heating and Olson Appliance was the closest Speedqueen authorized…read morerepair company. Bruce came out on Wed to ascertain the issue, and diagnosed the heating element was out. Because it's rare for this to happen, he didn't have the part on hand but said they'd be getting a shipment in on Friday. Thursday he called, said the part had come in early and asked if he could come by at the end of the day. He came by, got the heating element replaced quickly, and our dryer is working like it should.

"Fixed" our appliance and didn't put back together correctly & completely. Called him back and they…read morecharged me again despite photo proof of their error. Repair costs totaled about 3/4 cost of buying whole new appliance. My advice: use licensed & authorized repair company. Buyer/customer beware!