Absolutely great service - THEY CALLED BEFORE THEY ARRIVED !!parts to my refrigerator ice maker…read morewere ordered on Thursday and the following Tuesday everything was installed working like a champ. Would highly recommend - Techs knowledge was very experienced . Complete clean up was great as well. Very friendly service - couldn't ask for better service

The appliance tech started out ok, but he did not move the appliance from the wall. This is a…read moreclothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of.

Great service. We received same day service on a busted refrigerator. The receptionist was…read moreprofessional and prompt. Definitely recommend

Had a 2.5 year old refrigerator stop working, checked with M&M about repairing it, they said they…read morewould get back to me in 24 hours to make the repair. They brought the parts, including a compressor the next day and got the refrig back operating . Repairs include a years warranty too. They pulled it out of the wall cabinetry, did a compressor swap, and reinstalled it in about 4 to 5 hours total. Thanks Guys Rick H

Tommy has repaired my washing machine! He installed a new in cabinet microwave yesterday. He is…read morevery nice to work with and super efficient. I will call him any time I have an appliance problem

This company is top notch and knows their stuff. Fixed my stovetop in no time. I couldn't recommend…read morethem enough. Honest and reliable! If you need an appliance repaired, then give them a call.

We have bought several appliances from Direct Appliance over the years! Great owners! caring &…read morevery helpful! Good prices & very knowledgeable about the appliances! Great service! Only place we buy our appliances!

A family friend bought a new washer and dryer stackable from here and it broke down on her in less…read morethan a month.

You should only use Mr Appliance in Midland. Matt knows what…read morehe is doing has years of experience.

David was excellent and fixed my Roper washing machine! Great communication, transparent, and…read morefriendly. They were able to get me on their schedule in less than 48 hours for a diagnostic service. I will be using them again if needed!

This is a late review. I used to go here about once ever 2 weeks. A good store. Most of the people…read moreare knowledgeable. This place is always busy. I was here during the big oil boom. When they were drilling. As I walked towards the entrance there was a huge sign. Now hiring 16 and 17 year olds. Midland with its lack of workers needed to dive into the teenagers. High school students. So be careful who you get info from. Like I said most of the people are knowledgeable. The store is very clean and well maintained. Meaning the shelf's always look full. Though there people buy at all hours of the day and night. They must restock during the day.

Brand new power tool only used it for 2 weeks, tool quit working went back to get my warranty they…read moretold me they stop doing warranty, one of the employees told me to go to a different location

Bought a computer and electric razor from here. Neither of them worked longer than a day and I was…read morerefused a return of both. Took over an hour to find out they couldn't do anything. Waste of time and money. Won't be back to a best buy. Horrible value for the money.

We have been purchasing electronics and laptops from Best Buy Midland for years. Normally, the…read moresales staff is very good. Just bought an expensive Mac and was sold the Microsoft 365 subscription a week ago. I wasn't thinking, and my IT guys reminded me at the office that I already had this through One Drive for years. I went to return and the mid aged girl with long black hair came to assist the guy at customer service helping me. She told me she couldn't return it. Never offering any additional steps toward resolution. I leave and call the Best Buy Corp number. They immediately returned the subscription to my card. What she failed to tell me was that this store does not have the authority to return Microsoft subscribed products? Ridiculous. I don't know why she couldn't have just told me how to get a return myself, unless she was ignorant of the fact. So, don't let them tell you this isn't returnable! It makes you wonder if it is the Midland store employees the company does not trust, or is it everywhere? The subscription was under $100..... lol

Amazing customer service! I came in with a small problem of a kitchen sink soap dispenser and I was…read moretreated so personally, extremely helpful, and solved my problem. I was worried my issue wasn't worth their time, but the exact opposite happened. Thank you, Reece Bath and Kitchen!

From the owner: We're open all week, with Saturday appointments available…read more Reece Bath+Kitchen celebrates spaces that bring joy to the home. As part of the Reece Group, with 100 years of history, we offer inspiration and access to the latest trends in kitchens, bathrooms, and more. Visit us at 3303 West Illinois Avenue Suite A, near Sierra Tile & Stone Tile contractor. Whether you're remodeling or starting a new build, our knowledgeable team will help turn your dreams into reality.

Terrible service - first of all they only come from Midland to Odessa once every other week (20 min…read moredrive) so now that I have waited my two weeks I called to make sure they were still coming and the receptionist confirmed the appointment and then another office personnel called back 10 minutes later to say the technician was sick and couldn't come. Apparently they have 1 owner, supervisor and technician and they are all the same person. Funny that when I called to confirm the first time and get a more narrow time frame she "didn't know which technician would take the ticket".

If I could give zero stars, I would. Not only do they give you the run around with regards to…read moreordering and getting your part, they are incredibly rude. Mary who works the phone is one of the most discourteous people I have had to deal with. They obviously couldn't care less about their customer's satisfaction. After dealing with them for two weeks I decided to try West Tech Appliances and they are a million times friendlier and easier to work with. DO NOT USE FAMILY MAYTAG!! Go with West Tech Appliances unless you enjoy dealing with rude people.

Scammers and liars. They show up once to get the money from the service fee and disappear. All…read morenumbers I call go straight to voicemail. I think they blocked my number.

Jerry , the owner, is not professional or honest. He took my money and ran. He gave me two…read moredifferent diagnostics for my Samsung Refrigerator within 3 days. I paid him $100 literally for 8 minutes. He didn't even do a full observation on my refrigerator. Just stood in my kitchen without even pulling my refrigerator out and observing what is wrong. Refused to give me my money back as well. Also not Samsung Certified so don't waste your time.