The appliance tech started out ok, but he did not move the appliance from the wall. This is a…read moreclothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of.

Arrived fast and did everything super fast and professional. A+ service. Can highly recommend.read more

Jerry , the owner, is not professional or honest. He took my money and ran. He gave me two…read moredifferent diagnostics for my Samsung Refrigerator within 3 days. I paid him $100 literally for 8 minutes. He didn't even do a full observation on my refrigerator. Just stood in my kitchen without even pulling my refrigerator out and observing what is wrong. Refused to give me my money back as well. Also not Samsung Certified so don't waste your time.

From the owner: We are here to service the Midland/Odessa area for all you major appliance repair needs. With over…read more40 years experience our technicians will be able to give you fast and friendly service in your home. Please feel free to text 432-352-0273 with any questions and faster response. Thank you

Great service. We received same day service on a busted refrigerator. The receptionist was…read moreprofessional and prompt. Definitely recommend

I would not recommend M&M Appliances based on my recent experience…read more We have a high-end GE Monogram built-in refrigerator that stopped working. M&M quoted us approximately $2,500 to replace multiple boards and service the refrigerator. They also told us there would be essentially no warranty on the electronics other than a short company warranty. After getting a second opinion from another appliance repair company, we were told that only one board appeared to need replacement, with an estimated cost of about $847 plus labor, which was far more reasonable. What was especially concerning was that the second technician noted that one of the original boards had apparently been removed from our refrigerator without that being clearly communicated to us beforehand. Based on our experience, the original diagnosis and pricing from M&M seemed excessive and not transparent. I would strongly encourage anyone with a higher-end appliance, especially a built-in refrigerator, to get a second opinion before agreeing to expensive repairs.

Terrible service - first of all they only come from Midland to Odessa once every other week (20 min…read moredrive) so now that I have waited my two weeks I called to make sure they were still coming and the receptionist confirmed the appointment and then another office personnel called back 10 minutes later to say the technician was sick and couldn't come. Apparently they have 1 owner, supervisor and technician and they are all the same person. Funny that when I called to confirm the first time and get a more narrow time frame she "didn't know which technician would take the ticket".

If I could give zero stars, I would. Not only do they give you the run around with regards to…read moreordering and getting your part, they are incredibly rude. Mary who works the phone is one of the most discourteous people I have had to deal with. They obviously couldn't care less about their customer's satisfaction. After dealing with them for two weeks I decided to try West Tech Appliances and they are a million times friendlier and easier to work with. DO NOT USE FAMILY MAYTAG!! Go with West Tech Appliances unless you enjoy dealing with rude people.

ACN was scheduled to be at my house today to do warranty work on a washer . Not only did they not…read moreshow , they did not even have the courtesy to call . I will make sure to call my warranty company and tell them about their service. Do not use these liars . This is no way to run a business, if you say you are going to be somewhere then show up. If I could give a negative rating I would . I will be sure to let everyone I know what horrible service they have.

From the owner: Our business started in December 5 2009 we had a small location with about no more than 20…read moreappliances to sell with no experience only with what my husband had learned from where he had work while he got lay off. First we had our business on Big Spring (Midland Tx).Following by partnering with a company in April 2010. Leading us to spread our wing to reopening our own business again in June of 2010 our new location was at 4313 West Illinois Ave Midland Tx until November 2015.Thanks to our lord that always is by our side we expanded to our presence location at 1503 West Industrial Ave Midland, Tx with all our love faith,sacrifice and never loose hope we still going strong Thanks to our Family custumers we be here for a long time until God decided Thank you God Bless you all.

David was excellent and fixed my Roper washing machine! Great communication, transparent, and…read morefriendly. They were able to get me on their schedule in less than 48 hours for a diagnostic service. I will be using them again if needed!

Never again! I had a roller go out on my clothes dryer and the technician they sent me was rude,…read morejust for a start! I was told that the issue with the dryer was fixed and charged accordingly. Months later, I had the same issue. I called someone else to come because of the rude treatment from Mr. Appliance. As it turns out, the first issue wasn't actually fixed. The first roller was simply removed, not replaced, so I was charged for somebody to treat me shabbily and take my dryer apart. I will never use this business again! Ever!

Just had my freezer worked on the tech was nice & knowable he called before he came over to work on…read moremy freezer that the manufacturer put the wrong drain part in I would recommend them if I need repairs again

From the owner: We specialize in high end appliances and we are a manufacture authorized servicer for Subzero,…read moreViking, Whirlpool, Maytag, and most manufacturers. We also offer installation. We work with Reese, Furgisons, Lowe’s, Best buy, and most of the builders in the West Texas areas.

Tommy has repaired my washing machine! He installed a new in cabinet microwave yesterday. He is…read morevery nice to work with and super efficient. I will call him any time I have an appliance problem

This company is top notch and knows their stuff. Fixed my stovetop in no time. I couldn't recommend…read morethem enough. Honest and reliable! If you need an appliance repaired, then give them a call.

Wanted to write a review about this Ace Hardware to say how pleased I am with the service. I was…read morelooking for a short list of items for the job and I came across no fewer than four very friendly, knowledgeable and hospitable employees, the most memorable of whom is George the shift leader. First time in this store but felt right at home. Every item and all the assistance i needed was there. Thanks so much Midlake Ace Hardware !

Definitely the best hardware store in midland. I needed a window AC in September - everywhere else…read more(Lowe's, Home Depot, Walmart, etc) had put their stock away, but Ace went to the back to get me one. I needed an obscure part for my sink, the lady at Ace stuck with me for quite a few minutes until we found a solution. I have never had anything from Lowe's or Home Depot that I couldn't get at Ace with helpful people always there. For my first few years in Midland, I never went to Ace, but now havIng experienced it, I won't go anywhere else.