1. The Urology Group

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Southaven, MS

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The Urology Group

1.0 (7 reviews)
Closed • 8:00 am - 4:30 pm

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3 years ago

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3 years ago

Great doctors, but literally no regard for their patients. Multiple hour waits are common

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3 years ago

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The Urology Group, PC

The Urology Group, PC

2.0(33 reviews)
14.7 mi

The only reason I don't give this place 1 star is because Dr. Gubin is a skilled physician and has…read morehelped me with issues in the past. I respect him and the nurses who work for him, but his front-of-house is what makes me never want to come back. They all look and act just like zombies: shambling around with vacant looks, moving slowly, and acting as though they would rather be anywhere but there. Many times, I've heard them talking about patients at the desk and laughing about them. The looks they give me when I come up to the desk are ones that say, "You have a bathroom problem? You're disgusting. At least I'm good enough not to have one." They make me feel embarrassed and ashamed, and I can tell that not a single one of them cares about me as a person. I understand that they deal with urine and feces all day, but they don't need to take that out on me. I've already left two surveys in their office asking that something be said to the staff, but I might as well have thrown them in the trash for all the good they did me. I'm looking forward to finding a new place that treats me better.

Extremely Disappointed with the Healthcare Service in Memphis…read moreI had a 9:00 AM appointment, and it's now 10:00 AM.I'm still waiting to be seen. This is completely unacceptable. Why schedule appointments if you're going to keep patients waiting for over an hour without explanation? This level of service is frustrating and shows a lack of respect for people's time.

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The Urology Group - urologists - Updated October 2026

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