I had been seeing another urologist for many years in MD. I was referred to…read moreDr. Jennifer L. Young, M.D. by my primary Dr. Elizabeth Gannon, M.D. Dr. Young was very thorough I explained my history she listened, took notes then asked me questions. Dr. Young's nurse called to schedule an appointment for a cystotomy. I didn't wait more than 5 minutes and a fantastic nurse assisted Dr. Young. The procedure was over and I didn't know it had started. She explained the next steps for treatment in layman's terms. I have all the confidence in the world in Dr. Young. Her greatest attributes are her bedside manner, professionalism, caring, and knowledge.

I'm split on how to rate this practice. I generally had a great experience however I had a little…read morehiccup getting ahold of a prescription that was a little frustrating. The doctor was to write a prescription for me to get later in the day after my procedure. He said he was going to call that into the pharmacy. After a couple hours being home (giving some time for it to be called in), I could not find where he had called in the script. I contacted the office via phone and email but didn't get ahold of anyone immediately. When I was subsequently contacted, I was informed that I had not supplied a pharmacy. That took me by surprise for several reasons. First, I don't recall being asked about my pharmacy that day. Second, I provided that exact information during registration for the procedure a few weeks prior. Third, as they are part of the INOVA system, they have access to my records in Epic, which already states my preferred pharmacy. Fourth, on top of that, once they knew they couldn't call in a script to a pharmacy I wasn't informed of the problem. Instead of resting like I was supposed to, I had to chase down a prescription. Beyond that, the procedure was great. The staff were great! Dr. Kevin O'Conner was my surgeon. A+ there. The practice really deserves the 5 stars. The thing about the prescription hurt the experience though. That's such an individual issue that I can't hold it against the practice. Points 2 and 3 above are frustrations that exist at all practices.

The urology group does not recognize my inova hardship financial plan, even though my surgery was…read moreat inova hospital at lansdown. Medicare and Anthem paid most of the bill and I thought inova financial assistance would pick up the rest of my bill. I'm on social security and don't have much extra funds. It's odd that this practice uses inova facilities but won't recognize inova plans.

I have been a patient at Commonwealth Urology for several years, first as a patient of Dr Basile…read moreand now his partner Dr Patel who is now the sole Doctor now that Dr Basile has retired. First referred by my Primary Care in Fairfax, I continue being a patient even though travelling from Ashburn to Fairfax isn't easy. However the staff is great and Dr Patel in particular makes himself very available to patients either in-person or via e-mail. I find him very attentive to my concerns and as an overseas traveler, he ensures I have what I need in my trips. He also ensures follow-up as necessary with labs and takes the time to explain the findings. He and his staff are prompt regarding prescriptions and in the past were also very helpful getting insurance approvals for certain medications. A long drive but worth the attention patients receive.

Saw Dr. Patel for a year and he regularly shooed me out the door after 10 minutes and spent zero…read moretime trying to help me resolve my testicular pain. Tried to make an appointment recently and was treated by the staff as if I were belligerent because I asked if there were appointments available earlier than 45 days in advance and if I could get a message to the doctor beforehand. I ended up missing having to miss the appointment due to a stomach bug, called with no answer, nowhere to leave a message, and no email address listed for the office, and am now being told it was my fault they didn't receive notice and that I'll be billed for the appointment. Commonwealth Urology is an insurance mill not a care facility. Uncaring, rude, robotic staff and doctors churn through 4-5 patients an hour with little care other than how much they can bill them.

I do not like clinical procedures so I researched high and low for the best Vasectomy in the USA. I…read morewas pleased to find out it was just in my backyard! Obsidian health is like a high end luxury country club for anything urology and of course, vasectomies. I had the most memorable painless experience! I drank my favorite drink during the procedure, watched a show, was treated to a great steak - basically, I was pampered. I had no side effects and was able to be up and running within days. I did not feel rushed nor did I feel like I was at a clinic. Clients from around the world fly to the USA and enter Obsidian's doors just for Dr. Geib and his team! I am super OCD and picky. TRUST me when I say that if you are considering a vasectomy or any urological issues, look no further - go to Obsidian Health!

Amazing customer service! Love this place! They really care about your mental health.read more

Dr. Morrison is a find doctor but trying to reach him by phone is very frustrating. Very long…read moreholds on the phone every time I call, whether it is a routine matter or a more important one. Very poor phone system. Either hire more people to answer phones, or have options to auto transfer to a nurse, appointments, etc. Then give the option of a call back without losing your place in line.

I first encountered Dr. Morrison in the ER CDU. I was impressed with his bedside manner: friendly…read moreand took his time to explain everything. He later performed a removal of a very large kidney stone. I was very impressed that he personally called me the following day to follow up on how I was doing and explained the results of the surgery and recovery process. Very friendly, listens to you, and discusses all the options. I highly recommend Dr. Morrison.

Hmm...when I first arrived the energy was a bit off. The older lady at the front wasn't as…read morepleasant. She asked for license, I mentioned it's in the car. Her exact words were: I need that! She was a bit rude. The doctor himself was nice. Seemed very knowledgeable. Probably won't be going back. Customer service is very important to me.

Awful experience, they missed my appointment first time i showed up, second time they did not want…read moreto have the doctor see me and after he did cause of the procedure he did i ended up in the er. After that i tried reaching out for advice they just brushed me off. Then when I requested my medical record they put false information on there and it took me calling them 5 times for them to actually send it. Dont come to this butchers shop!!!

Excellent Attention and Very Professional Help.Very Knowledgeable doctor.A very nice doctor and he…read moreis very kind.Also tge secretaries were very helpful.

This physician cured me of Uric acid bladder stones, which plagued me for two previous years. Four…read moreother doctors failed where he succeeded. One of the best.

Love Dr. Smart, Dr. Young and Dr. Schenk in this group. My husband and I have received excellent…read morecare over a 2-year period here including surgeries at their partner INOVA Loudoun. I can't say enough about their experienced doctors and their ability to diagnose and treat and issue quickly. From kidney stones to prostate cancer, this group has experts!

I am satisfied with the medical experties, but the office manager shall re-consider patient…read moretreatment by the practice. Today, they kept me waiting for one hour for the doctor beyond my appointment time. When I told the staff, they treated me as if it was OK to keep the patients waiting one hour for the doctor.

Everyone is always so friendly and professional. Dr. Fenig is so easy to communicate with. The…read moreservice is greatband they do a good job of reducing waiting time.

The staff is very rude to us every single time we are there. except the Dr. was nice this visit,…read moreI'll give her that much. We won't be back, I have zero confidence they care about my children. This was the last chance. It's very sad, especially when your child is sick all you want is someone who actually cares and is kind.

Before my May 28, 2025 visit, I asked the front desk if my annual physical would cost anything…read moresince my last one was less than a year ago. They assured me it would be covered. Weeks later, I got a bill for $211.21 because my insurance denied it for being within 365 days of my last visit. I would have rescheduled if I had been told the truth. Despite explaining the situation, the clinic refused to adjust the bill, citing a generic form I signed. This was their staff's miscommunication, yet I'm left paying for it. If you go here, double-check everything with your insurance yourself -- verbal assurances mean nothing. I would not recommend for anyone.