I contacted Jeff about a new mailbox installation. Our 'old' mailbox was in really sad shape. Jeff…read moreresponded immediately. He walked me through the process, let me know how to purchase a new mailbox and set up a date for installation. He arrived promptly and installed our new mailbox. What a wonderful experience! Thanks again Jeff!!

We needed a new mailbox ASAP and Jeff came through, In spades. He walked us through shopping for…read morethe appropriate mailbox choice, purchased all the hardware and cleaned/removed all the boxes and old mailbox. He got it done quickly and efficiently. He has an awesome work ethic and is a kind and professional man. I would recommend Jeff to anyone.

Alex is SUUUCHH a cutie patootie and he is very kind. 10/10 shipping is very fast. he packs…read morepackages very nicely, (and so does everyone else but WTV) I can tell when Alex packs my packages because he does it very nicely. I yearn to get a package packed by Alex every day

Great small business for all your shipping needs. Ships all company services except Amazon returns…read more Definitely will support the business every chance I get.

Horribly expensive!! Package also arrived at destination beat up, and bent up! Not worth the value…read moreof using this company.

I have to update my review of Goin Postal. First off, they moved a couple stores down in a much…read morelarger space. I will post a picture of their new business card and the new address in front. It's not hard to find. They sell lottery now. Anyhow, open the pictures and you'll see that they're getting back to having all the good old knickknacks they had before. You know it's the best place to come if you're going to ship something UPS FedEx or USPS. Love the store.

I have used this UPS store which is actually out of my way but I found it to be the best UPS store…read morearound this area. I have ordered business cards, seminar packet, name tags, Key chains and license plate holders. I have dealt with Caroline and she always ensures she gets the job right the first time and she's always on time with the estimate that she gives me. Now, I will say it's like everywhere else you go you have to stand and wait in line for your turn. Sometimes you're lucky and no one's there and other times there's five people in front of you but that's just business that happens at every store everywhere.

I always try to write most positive reviews and uplift, small businesses or people. However, the…read moretwo people working at this UPS store are very rude and unwelcoming. Not once did either of them crack a smile or try and be helpful. I bought two large frames from Amazon that I needed to return. Amazon told me to put them in a brown box without any previous shipping labels which I did.. I brought them to this UPS store and they told me that they couldn't use the box that they were in that it needed to go into another box which I've never heard of because I've mailed tons of stuff back to Amazon and never once had a problem. My items were packed in a brown box with no shipping labels sealed with tape they refuse to help me do anything made me go all the way home to get another box not to mention I had to wait 20 minutes for the manager to come out of the bathroom to speak with her, and she was very rude. The employees were large Caroline who stayed in the bathroom for 20+ minutes and Donald who informed me he didn't care about reviews cause he worked here 6 years and large Caroline 20 years and I see why they have such a low rating and many complaints , it obviously does no good but I'll finish my story anyway , so I go home get another box to combine my already packaged boxes in and get to the counter and Donald says because the end of the box wasn't taped well I had to buy a roll of tape, he refused to just put a small piece of tape on the box . He charged me $4.25 for a roll of tape for a small tiny peace or refused to mail my item, I usually use the UPS on Cortez Boulevard in Brooksville and the girls there are so helpful and accommodating , I can't believe the difference in the 2 stores . I'm not tech savvy and the girls at the other place are amazing. I've never had a problem returning anything from Amazon in any of the boxes and if I have something not right, they jump right in and help you in fact, I'm gonna leave them a great review after this because I'd much rather write a good review!

I had some priceless pool cues I needed to send to Colorado. I stressed for WEEKS over the cost and…read moresafety of them. I can't say enough about Ship it easy. The name says it all. NOT ONLY did they pack them wonderfully but she found me the cheapest option, and they arrived right on time! I LOVE THIS PLACE . What a great place!

This is a small family owned company that goes over and beyond just shipping packages. When I…read morecouldn't pull up the address on my cell phone to return a package, Arrah was ready and knowledgeable to help me. Being a senior citizen, I'm not that tech savvy! What a blessing to get help these days, with a smile. They are at the corner of the strip mall behind Wendy's. See ALL the services they offer. Do your food shopping at Publix & stop in to see Jackie and her staff to say hello! You'll be surprised at all the services they have to offer! A very satisfied customer who will make this business one of my favorite stores!

There always very kind ,the Ladies are always polite and make you feel welcomed I appreciate these…read moreladies keep up the amazing work hugs

I went in to have a lease notarized for my tenant. Jessica (amscot rep) immediately when looking…read moreat contract stated not enough room for notary stamp ( which I had no problem with) I ask how much space needed for stamp. She say stated requirements. I said again could either visually or on piece of paper show me how much space is needed for stamp so I can fix it and come back. She stated she was done and to have nice day. I ask for manager or her boss info she stated she was highest person I could speak to which was not true. Worst service I have ever experienced at any financial institution. Will never do business there as ling she works there. Gave several chances to fix her mistake and refused. File compliant with corporate and complaint with bbb and state. She failed at her job and as notary. She turned a simple request into nightmare.

The staff here is so AMAZING!! They are professional and very helpful. I needed to print a label…read moreand they were so helpful and patient. It's rare to have such great customer service during the busy holiday but this team is really Awesome!

1 STAR -- Extremely Unprofessional Experience With the Notary…read moreI have been a customer of this UPS Store for approximately four years, but my experience with the notary, Jayden, on September 9 was by far one of the most unpleasant and unprofessional customer-service experiences I have had at this location. My wife and I came in to have several documents notarized. During the process, I noticed that Jayden appeared unsure about where the notary information belonged on one of the forms. I am also a notary, and knowing that some forms can be confusing, I simply pointed out where I believed the information went. I was trying to be helpful--nothing more. Jayden immediately responded in a condescending manner, saying words to the effect of, "It's amazing how people like to tell me how to do my job." I was honestly taken aback. My wife noticed his attitude as well. Rather than argue, I immediately apologized and explained that I was not trying to tell him how to do his job and was only trying to help because I understand that not every form is straightforward. Unfortunately, that did not end it. Jayden continued arguing with me and displaying an unnecessarily rude and confrontational attitude. At one point, I actually had to ask him if he was going to keep continuing. His demeanor made both my wife and me extremely uncomfortable. Despite his behavior, I thanked him when we were finished and apologized once again. I received no courtesy in return. The difference in customer service the following day could not have been greater. On September 10, I returned with another document and was assisted by Destiny, who was friendly, helpful, courteous, and completely professional. She demonstrated exactly how a customer should be treated. Because of what happened the previous day, I called the store on September 10 and asked to speak with the owner. I was initially told that the owner was helping a customer. I provided my name and telephone number and was told she would get back to me when she was finished. After approximately an hour without a return call, I called again. Eventually, a gentleman came on the phone whose voice I recognized as Jayden's. I again simply asked to speak with the owner. This time I was told that the owner was on vacation and would not be back for two or three weeks. That was confusing given what I had been told earlier when I first called. Rather than continue going back and forth, I decided to document my experience publicly. Customer service matters. A customer should be able to politely ask a question or offer information without being met with sarcasm, hostility, or an argumentative attitude--especially when the customer immediately apologizes for any misunderstanding. I have patronized this location for four years, which makes this experience particularly disappointing. Destiny deserves recognition for the professional way she treated us. Unfortunately, my experience with Jayden was the complete opposite. Management should seriously address how customers are spoken to and treated. There was absolutely no reason for a routine notarization to become such an uncomfortable and unnecessarily confrontational experience. One star based on my experience with Jayden and the way my attempt to speak with management afterward was handled.

Always amazing service, great customer service and the prices are worth the drive. Thanks for all…read moreyou do for the community.

If you're dropping off packages that you already have packed and boxed, this place is fine. But…read moreNEVER let them wrap and box things for you. I brought in a slow cooker already boxed, cookware, and a new complete set of Corningware stovetop cookware that was saved for years. They literally packed the corningware inside each other with no packing material in-between. The middle baking dish arrived shattered. There were glass shards everywhere. The stainless steel slow cooker arrived with a very deep dent on the outside. I was told that they'd take the items out of the boxes that I had already brought in and sent in one big box. Why? That's so obviously illogical. I've never felt such anger with a company. Tomorrow, I'm calling to file a complaint and put in the claim. Unfortunately, I only insured it for $300. But the items aren't sold new anymore, and the cost of the used items exceeds the $300. I hope they review who packed the box and fire that employee. I paid over $100 to ship it. Never again.

His attitude and customer service is horrible, I wouldn't recommend this place to anyone…read more The guy behind the counter always looks miserable And treats ppl w an attitude! Never again.

So tired of the attitude of this place. When you are in a customer service business, unfortunately,…read moreyou need to have customer service skills and even a simple hello seems like the biggest struggle in the world here. They are alternatively rude and tolerant, depends on the time of day apparently. I really miss the previous owners. If you hate owning the store so much and running the business that you bought maybe you should move on. Life is too short to be pissed off all the time.