This is for the UPS Store near Ft Meade at 2657 Annapolis Rd…read more Performed an estimate online and cost was $14. Went in the store and the shipping cost was $33 dollars. Asked why the cost difference? Michelle stated they round sizes up and that UPS stores are individually owned and charge different rates. So my 48 inch box that measured 48 and 1/8 was estimated up to 49 inches costing double what it should. *****Advice: go online, put in the exact measurement, avoid getting ripped off by individually owned stores. Even went on the individual owned store web page estimator and it was $27 - $6 dollars less then what I paid. Something is wrong here!

I want to give this specific location 5 stars for the best CUSTOMER SERVICE that far exceeded my…read moreexpectations. Long story short...I shipped a few items from the airport that couldn't be checked or taken as a carry on. I shipped it to my home address right before our flight. I received a confirmation email as usual and the rest was up to UPS. A few weeks later, my mother-in-law asked about the package. I completely forgot about it having such a busy work schedule after returning from vacation. I pulled up my confirmation email (the only email) and the tracking message said it was on its way back to BWI. Out of frustration I called customer service. Customer service said it was being returned because "I refused the package." I was confused because I was never notified it was delivered or received a sticker on my door saying an attempt was made to deliver. I made this call back and forth at least 4 times for 20 plus minutes each time. I would tell customer service "why would I refuse a package I sent to myself?" UPS customer service was no help at all and verbalized it would in the hands of the actual store location. I called BWI and frustration was shared. One of the supervisors (Ashley) was absolutely AMAZING!! She was empathetic, she verbalized she would talk to her manager, she communicated she would try everything she could to rectify the situation. The biggest thing for me is customer service! It always has been coming from a retail background. Ashley executed her duties and made sure it ended in close loop communication with the customer! Absolutely incredible! She made the "customer experience." The situation was finally rectified and my package arrived a few days later. Ashely had such an impact on me as a customer that I will continue to trust my future shipping needs as before with UPS! Thank you Ashley!

I tried for 4 days to reach someone at DMV Traveling Notary. I left multiple voicemails, submitted…read morea contact form on the website, and requested a specific appointment through their website. I never heard back from anyone or reached any person. I don't know if they are out of business but I kept getting voicemail for Aziz. I started on Wednesday trying to get an appointment for Saturday and left messages each day.i never got any response at all.

Needed notary at 2 AM, Googled it, came up first on the Google, reviews was good. Guy named Aziz…read morepicked up the phone half way asleep, Gave me the price, it was ok, a little bit much for notary, but at 2 AM and comes to your place to notorize, I think it's reasonable. Finished it in 20 min. 4 pages . No problem, explained and went through the documents to make sure everything was fine. Gave him 5 stars because they deserved it.

Absolute worst delivery experience I've had so far…read more My IKEA delivery was originally scheduled for May 17. RXO failed the delivery despite my building having 24/7 concierge service available to receive packages. After contacting IKEA customer service, I was told delivery would happen the next day. I took time off work and waited -- nobody showed up. After multiple calls back and forth between IKEA and RXO, I finally got the failed delivery rescheduled and was given a delivery window of May 22-26. I checked again and the date had disappeared. When I called RXO, I was told delivery is now scheduled for May 27. I had already scheduled furniture assembly for May 22 and had to cancel and reschedule it for May 28, creating additional inconvenience. At this point the issue is not just delay -- it's the repeated schedule changes, lack of reliability, and complete disregard for customers' time. If this delivery fails again, I will cancel my order and take my business elsewhere.

They call and text ahead to ensure you are ready for delivery Delivery team is great…read more Minus one star because they dented my brand new range hood. I didn't notice it until the next day. My kitchen is small thought.

Both my husband and I have come here to get fingerprints done on separate occasions. I spoke with…read morethe very nice gentleman who I assume is the owner, he mentioned they've been open for about 7 months. The process was quick and simple and easy to get a fingerprint appointment. They do offer PO Boxes, shipping, printing services, and passport pictures too. So if you are in need of any of these services and are in the Sterling area I'd recommend checking them out. They are in the Clocktower shopping center in Sterling.

Great experience owner was amazing. Everything went smoothly. Would recommend this place to anyone.read more

Sadly, the quality has significantly gone down with this company... so much so, that I can't say…read morethat I feel comfortable referring them to anyone who expects appointments to be kept, as well as their furniture to arrive undamaged. I used them two years ago and had a fantastic experience, but this one definitely fell short. I scheduled my move for 10 a.m. and received a text message at 2 a.m. the morning of my move rescheduling my appointment for later that morning. There was no explanation given in the automated message, and suffice it to say I was not happy (in addition to the automated message, I would have appreciated a quick mail explaining the reason for the reschedule, and offering me some sort of compensation for the inconvenience). I was even more unhappy when they arrived later than the rescheduled time. The movers worked very hard and given the number of steps and the amount of belongings, I felt that the amount of time the move took was acceptable. However, what made me most unhappy about this experience was the condition of my furniture when it arrived... and the subsequent lack of response. Before and after the move, they do a "walkthrough" to look at your furniture, note any pre-existing damage, as well as any damage that was sustained during the move. In theory it is a great idea, but in practice it was pretty pointless. It's almost impossible to thoroughly perform that task when there are boxes and bags all over the place, and you can barely move around in the house. The day after my move, as I'm unpacking and reorganizing my furniture, I noticed some damage to a few of my items. My bar suffered significant damage on both sides, to the point where some of the wood has been completely chipped off. One of my living room chairs had a really bad scratch on one of its back legs, and my dresser got a pretty bad scratch on the bottom. (Maybe the furniture was not wrapped properly. I don't know). I contacted the company immediately to inform them of the damage. In response, I was reminded of the walkthrough and was told that the owner would get back to me. He never did. The reason I chose to give repeat business to Jason and his company is because it was a small business run by a guy who really seemed to care about his customers, and wanted to do a good job at a great price. Since then, the prices have gone up, and the service (in terms of getting my items into my home undamaged) has gone way down. Moreover, this company has consistently demonstrated difficulty properly managing scheduled moves. This move was delayed because a job they booked the day before went longer than expected. My first move with this company was also delayed because Jason booked two jobs too close together and the job before mine also took longer than he expected. These delays should not impact the customer... and if they do, then the customer should be compensated for it. Otherwise, if you see you're getting behind, bring in some extra guys, and do what needs to be done to get to the next job on time. I really liked doing business with this company the first time and was hoping for a repeat performance. Sadly, that was not the case, and as a result, this will be my last time doing business with Quality Movers.

Quality movers?? How about unqualified movers! Where do I even start? First red flag; after…read morereceiving a reasonable quote over the phone, I asked about paying a deposit. Jason told me that I didn't have to pay one. I thought that was strange because I had never experienced that with a "professional" moving company. Initially, I just wanted them to load and unload my own moving truck. Then, the day before my move I decided that I would use their full services. Jason told me that it was not possible because it was last minute. Ummmmm, what type moving company does not have trucks available?? I don't care if it was the morning of. You're a moving company for goodness sake! So I'm like whatever. I did wait last minute I guess. Anywho, they showed up 20 min late but I didn't trip about that. A couple of hours into loading the truck, I notice a car has been outside all the while with a lady sitting in it staring me down. Astonishingly, it was the mover, Jason's wife! It must've been bring your wife and kids to work day and I clearly didn't get the memo. They literally loitered in front of my building for the entire 8 hour move (yes, I said 8 hours!) in the car waiting for them to finish. Why couldn't they stay home and he just come with the car? She was their ride. Seemed kind of fishy. Like did either of the movers not have a license? PEOPLE BEWARE. That could be a liability to you if your mover isn't licensed or insured. So after unloading the truck, Jason wants to talk fees. He came up with this outrageous fee that he calculated in his head. He wanted me to pay 30% more than what we initially agreed upon, based on a whole bunch of hidden fees that were not discussed during the initial quote. I was completely in shock. The audacity of this man to charge such an excessive amount with everything that transpired throughout the day. Let's go through the list of horrible things: 1.) I had to provide my own truck. 2.) He was late. 3.)He brought his wife and kids to work. 4.)They took FOREVER!! 5.) I had a truck with more than enough room and they didn't load the truck properly. I had to make several trips after the "move" in my car to finish getting my stuff. 6.)They tore the walls and doors to the brand new apartment so now I have to pay for painters. 7.)They tore up the deck to the patio which will require a paint job also. 8.) Scratched the top of my dryer that I was planning to sell (now it has rusted :/ ) 9.)Annnnd his wife's car battery died and she asked for a jump. 10.)They also took the liberty to help themselves to some of my stuff that I had off to the side for disposal. I expressed my grievances about the fee and that I was not paying that outrageous amount (HE DIDN'T EVEN HAVE A TRUCK! ), which upset him. So guess what he does next? HE STOLE THE KEYS TO MY RENTAL TRUCK!!! I called and messaged his phone and asked him for the key with no reply. I finally had to just call the police. It was a complete nightmare. I have NEVER experienced anything like this before. I've used more reputable moving companies for less the time and half the cost. I'm so shocked at all these five star reviews. My experience was HELL. Moving is never a walk in the park -- I hired movers to make my life easier and this was the complete opposite. My experience with this company was unprofessional, unreliable, and completely UNACCEPTABLE.

I scheduled appointment here to get my fingerprints done. The lady that works there is vry rude…read moreand very unprofessional. I was having trouble finding where the suite was, and she looked at me and said "what is wrong with you". When I proceeded to try to get my fingerprints done, she was rushing and not walking me through the process. Do not give them any business they are awful and unprofessional.

I have done fingerprinting a handful of other times for licensing purposes, and this was by far the…read moreleast sketchy place of them all (although once I had to go to a police station). It was recommended to me by my workplace. The building is modern, and the waiting area is shared with a dermatologist's office. After writing my name down, I was helped as soon as Susan was done with the last client. She was very friendly and the process didn't take long. She gave me a receipt without being asked which was nice. There isn't a lot of parking in the area, but it is close to the metro.

Wow just saw what the owner posted! Wow such lies! Who Was…read moreracist! That's crazy - I was so nice to your team- Lysol! Seriously the home was empty of All cleaning products - this was a rental home that someone left furniture junk that needed removing! At least be truthful and just say you messed up. The truck was very small for what needed hauling. I would not do Business with this company even if they were free. Highly unprofessional.

Outstanding value, terrific communication, and quick and reliable service. They promptly hauled…read moreaway a couple hundred pounds of renovation debris, including an old sink. Easy, hassle-free scheduling. Would definitely hire again. I recommend Geeks Haul Junk to anyone. Looks like the guy has glasses -- so it's indeed a geek hauling, thus living up to the hype?! Haha. Great service either way.

I had an amazing experience here from start to finish. The customer service was exceptional,…read more attentive, professional, and genuinely welcoming. The quality of work exceeded my expectations, and you can tell they truly care about their clients. Everything was handled smoothly and efficiently. I will definitely be returning and recommending this business to others!