good service, nice people i had a small order and they…read moretreated it like it mattered, handled it quickly and accurately

We went to do business cards for my daughter. The info was copied incorrectly, my daughter said,…read moreand they kept insisting it was correct. They did refund the fee, though, which is why I did the second star.

I was so thankful that this place was open on a Sunday. I needed to print out a few documents to…read morehave them ready for an early Monday morning meeting. Since I don't own a printer, I rely heavily on this chain of copy places. The copy and printing prices are reasonable, especially when I use the self serve copier. I was literally in and out in less than two minutes. There are other copy and printing places in the area, but in my experience they always cost more, and to even print out a black and white single page is cumbersome. Not here. I know their copiers by heart, and I've even learned how to add legal size paper when I need it. This place is definitely a necessity in my life.

every once in a while, you run into somebody who is kind, professional, and patient all at the same…read moretime. Darius was ex helpful with me while I hacked away at the large format scanner. when I was done, he was nice enough to check my files for me. Thanks Darius! I also want to mention Sue who guided me the day before over every single question I had. great crew here.

When it comes to high quality printing and a team with impeccable attention to detail, you will be…read morein good hands here. The highlight of my experience was the team and their 5/5 service. They were extremely professional and communicative from beginning to end. I appreciated they were able to work with my deadline around the holidays and responded to my questions promptly and with clarity. When I received my finished product, I was blown away by the stunning execution -- they brought my project to life! After trying multiple print shops over the years, I am grateful Printing Ideas exceeded my expectations from my first visit. I cannot recommend this business highly enough!

I can't say enough about my experience working with Steve and his team. The speedy, friendly,…read moreprofessional communication; the high-quality materials, and the best value for my money -- by a long shot. I've tried other print shops, with "good enough" results, but Printing Ideas has gone above and beyond every time. So glad I found this shop. Thanks again, Steve and team!

I went in to print my wedding invitations and was told the paper I brought was too thick to print…read moredouble sided. I asked the gentleman if he could print one side at a time (he tried and it worked) but he refused to print them saying it would take too long even after telling him I would pay double. As a last ditch effort, my fiancé and I went again later this evening and the wonderful, amazing Kelly was able to change the printer settings and print our invitations double sided. She was very kind, professional, & efficient. I can't say enough good things about Kelly!!!

Stopped to get a turkey sandwich and received a cookie as well as some bread. Nice surprise and…read morewill definitely drop by again when need to pick up a sandwich

The service is great; I've been using them for several years. They could improve their billing…read moreportal though.

Excellent service and a knack for understanding client's specific needs are seldom encountered…read morebenefits which distinguish the personal contact of ABC Imaging from other graphic providers. JP

I have used this facility many times over the past couple of years and have found it to be…read moreconvenient and helpful for me each time. Staff is professional, friendly, and pro-active. Store is clean and orderly.

Held a package while I was out of town (isn't that what holding a package at one of these locations…read moreis for?)...received one notification the day I was on my way home that it was the last day for pickup before sending back to the shipper. Arrived by 5pm to pickup after driving home several hours and it was already being loaded on the truck. Notified the driver who was not interested, neither were the two ladies inside at the counter, complete disinterest...told me to call fedex. When I called, I was told there was nothing they could do...so I guess "last day for pickup" has nothing to do with the actual DAY in question or customer service. If I could give negative stars, I would...how about if you are going to leave a message, clarify what time the package will picked up and leave a number I can call. Can it be held another day? Don't know...none of that info was provided while I was on the interstate.

If I could leave 10+ stars I certainly would!!!…read more I went in here this morning to ship back three boxes to Amazon and they were going to the same address which couldn't be placed in three separate boxes I learned. The wonderful staff member named Emanuel Arnaza kindly gave a couple suggestions... Purchase a separate large box for all three but as he was logically thinking he maneuvered the boxes in the one large box I had like he was working at a jigsaw puzzle and was able to place all three separate boxes in the one largest box I had!!! It was like he was a magician!! I saved $$ from having to purchase a new box and we had it taped up and ready to be shipped!!!! This is STELLAR customer service and he took the time to assist his customers!!!! UPS should be proud to have Emanuel in their staff team!!! Thank you

Good experience. Staff were polite and helpful. Store could get cramped with boxes. Could use more…read moreorganizing as to prevent potential accident.

Parcel Plus has NEVER failed me, ever. They are knowledgeable, courteous, professional, friendly,…read moreand efficient. They understand their customers' needs and tailor their services to fit the situation perfectly. They also have several other features in their store, which serves a wide range of mailing and greeting card needs, including copies and .pdf creation. Thank you to Steve and his team for the best-run operation in Sterling. Robin

I had to have paperwork notarized in a hurry last week after my bank messed it up. They took care…read moreof everything immediately when they saw the deadline I was under. I can't thank and recommend them enough, thanks guys!!

I've been doing business with Minuteman Marketing for over 15 years. I would not think about…read moreworking with anyone else. Print, mail, signs...they're the best.

This was my first time with this printer. Excellent work! Easy to drop off, ready in 2 business…read moredays. The quality of the printing exactly what I was hoping for, but wasn't sure I could get from a small shop. Their selection of papers is MUCH better than the last two printers that I've worked with. I took some time to check out other samples there in the office and I will definitely be going back again. Cecilia was just terrific to work with.

So ive used this store alot. They are nice and friendly but my experience today was ridiculous…read more I had an amazon return that didnt need a bix just a label. I went to drop it off and realized that, for some reason, i didnt get a return QR code that would allow the staff print a label. I was told that id have to email it to them (easy enough) and then the other shoe dropped - "it will cost $2.95 to print it off" The shocked look on my face must have said to the guy "wait what?" and he repeated the cost. I walked out. So i know its a franchise and i know they probably dont make anything off shipping my return back for all of their hard work (print the label, put the item in a plastic bag that amazon probably supplies them and print and slap the label on and put it in a bin. Doing the math... $2.95 for 3 minutes of work comes out to $59/hr but geeeze. If youre gonna have an agreement and be an end point for Amazon dont take it out on your customer. If i drove home (2miles, printed the label) and drove back for a total of 4 miles, at 20/miles per gallon would only be about a buck 25 at $5/gallon. So here's a customer service adage for ya... have a good experience tell 10 folks.. have a bad experience tell everyone. It could and should have been handled better

This is the best UPS I've ever been to. They are so quick (for some reason the other ones in this…read morearea are always doing things at a glacial pace and there is always a wait). There is a younger guy with a mustache who works here who is so nice and helpful and fast, it actually made my day. I will now drive farther to this UPS for all my UPS shipments on the future