I urgently required banners for an event the following day, so I reached out to Alex just five minutes before closing time. Despite the short notice, he efficiently processed my order and ensured prompt delivery of the banners. I was pleasantly surprised to find that delivery was complimentary, which was a definite plus. Regarding the banner quality, having worked extensively in the convention scene for the past six years, I have encountered numerous banners. The ones provided by Alex's service stand out as the best in terms of quality. Unlike other banners I've used, these feel notably safer to handle. The construction method provides a secure assembly, minimizing the risk of accidental cuts or injuries compared to other products I've encountered in the past. I was also quoted for $165 each banner- taxes made them $175 each. read more

Rush Hour Printing & Graphics - The prints - Printing Services Near Me - Washington, DC, District of Columbia

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Quick service and excellent customer service. Communication is top notch. I can't wait for my next collaboration.

OMG this service is impeccable!!! Alex and his staff was very attentive, professional and customer service savvy. The name says it all with "Rush hour service", as I spoke with Alex and explained to him what we needed for a memorial service and within 24 hrs. he delivered an amazing portrait we requested. My mom heart is so big with appreciation as death is hard to deal with alone but he made it a lil easier with his service. THANK YOU :) read more

Rush Hour Printing & Graphics - Printing Services Near Me - Washington, DC, District of Columbia

UPDATED: To provide a sense of what I am describing below, attached is an e-mail Alex sent me after posting this review. He says it was "very unwise and frankly stupid" to speak up on behalf of customers and menacingly threatens that "we will start working on your company now." ~~~ Our experience with Alex and Rush Hour has been a nightmare from beginning to end. As an e-commerce company owner, we reached out to Rush Hour last summer for printing services, only to be met with consistently poor workmanship and deceptive practices. To make matters worse, after multiple rounds of errors, Alex offered a partial refund to us and then abruptly and deceptively failed to follow through. First, despite multiple attempts to address the subpar quality of work, Rush Hour failed to deliver satisfactory results. Our business lost thousands of dollars owing to the fact that Rush Hour's team was unable to deliver a quality product to our customers. The artwork we sent was regularly oriented in the wrong direction, the vinyl wrap we used for our product was misapplied, and deadlines were repeatedly missed. In addition, Rush Hour seems to have no internal controls or consistent workflows to help a business like ours relay information to customers. I would deliver orders for printing and fulfillment to an e-mail address and regularly receive no response from Alex, such that I needed to follow up again and again to determine the status of a print job and understand whether it had been shipped to a customer. Alex seemed to be responsible for order management but had a complete lack of understanding of where our orders sat in the queue, if there even was any queue to begin with. Worst of all, however, is that last month, Rush Hour offered a partial refund to us, but this promise turned out to be just another deception in a long string of terrible experiences. Alex reported to us that a check was in the mail to us. After it didn't arrive for multiple days and weeks, I e-mailed and called multiple times to follow up, only to receive no response. Last week, Alex took the extraordinarily unprofessional and juvenile step of outright blocking my phone number to avoid having to speak with me and address our concern. In light of these experiences, if you have printing needs, you would be wise to take your business elsewhere. Rush Hour's poor workmanship, deceptive practices, and failure to fulfill promises demonstrate a blatant disregard for customer satisfaction. My advice: stay as far away as possible. There are plenty of quality print shops in the DMV, and Rush Hour is not one of them. read more

Rush Hour Printing & Graphics - E-mail from Alex after posting this review. - Printing Services Near Me - Washington, DC, District of Columbia

Used them for my post cards. excellent service great price. Good communication. Very fast. Recommend it to all. read more

Wow!!! Incredible service with same day delivery of a poster for a conference I am presenting at! Others were quoting up to 7 business days! Service was quick, super efficient, perfectly produced and delivered to my Airbnb doorstep! I'm not from DC, but if I were, I wouldn't go anywhere else! read more

Was in the middle of an email conversation with Alex about a potential job when he stop responding to any questions or requests.

These guys are AMAZING! I needed a rush job and they were waiting on me to get everything over to them! They delivered ahead of schedule with a flawless product at a reasonable price! BRAVO! Customer service is still alive is small corners!!! read more

Expert design (clear and esthetically pleasing), fast, friendly, conscientious service and fast delivery. That's my consistent experience on more than 5 projects today and over the years with Rush Hour Printing & Graphics. read more

This place is amazing - Alex really goes above and beyond to do a great job and on tight schedules. I needed to print something fairly specific (I.e., couldn't just print it on computer paper) same day and needed 500 copies - and beyond that, I needed it done on Super Bowl Sunday. Alex printed what I needed, it looked perfect, AND he hand delivered it to my hotel at 10:00 pm Sunday night, while the game was still going on! I was so impressed - can't recommend them enough. read more

I needed foam boards printed for my wedding and thought I could do it at Staples or OfficeMax. Both of those required shipping with long lead times that would have taken 5-10 days. I found Rush Hour on Yelp and reached out. Alex responded almost right away and their pricing was extremely reasonable. Within 2 days my foam boards were at my apartment. Amazing service and very responsive! read more

Highly recommend Rush Hour Printing & Graphics for poster printing! The outcome was fantastic, and I'm overjoyed with the results.

We put in an order for 1,000 new cards on April 25th. We were told they'd be delivered during the first week of May. They never were. We followed up with Alex the following week and were told they'd be delivered by Tuesday, the 14th. They never were. We called yesterday. We were told to call his courier. We did. We were told they would be delivered today. They never were. Now I give up. Alex - the manager I think - couldn't seem to have cared less and made no apology. We'll find another printer. read more

I'd like to start off by saying that I am located in California but a branch of my business is in DC. I reached out to Alex on a whim with a very ambiguous request and he replied very fast with options for me. He also had everything ready for me sooner than I even needed. A couple of days ago I reached out with a turn around time request of less than 48 hours for multiple different items. He was able to get it done for me and everything looked fantastic! I feel secure that any time I request something from Rush Hour Printing & Graphics it will get done and it will look great! Thanks again Alex. read more

AMAZING SERVICE! Same day delivery and the quality of the paper is unmatched. You will not find better prices anywhere else, especially within the area. The Owner Alex is extremely professional and has helped us with all of our printing needs. read more

Rush Hour Printing & Graphics - Flyers - Printing Services Near Me - Washington, DC, District of Columbia

Alex was wonderful. Our original printing service for our wedding fell through at the last minute, and Alex was able to get our menus, place cards, bigger posters, etc. printed in a very reasonable time. They were also delivered to us, which made things so much easier! I would definitely use this service again. read more

Alex! I cannot Thank you and your team enough. I had a last minute project and you guided me through the entire process with constant communication, transparency, attention to detail, overall professionalism. You have a new lifelong customer. read more

I was in charge of an event that needed multiple posters, cards and printouts done on a VERY tight timeline. Rush Hour Printing and Graphics really came through for me. Jean Philippe was WONDEFUL. He was responsive, patient and very informative. He took the time to walk me though things and provided great consult. Not to mention a joy to work with. I highly recommend using them! Avery read more

An unexpected moment of generosity on the part of Alex and the team at Rush Hour Printing & Graphics has made me a new customer! I had a very quick need for a small number of business cards at a networking event, and sent artwork files to RHP&G. But after discussing the minimum order with my colleague, I emailed to let them know we would just end up wasting a good 75% of the minimum order so we had decided to skip the business cards altogether. Alex replied that he would do a smaller order, no problem. This all happened within 30 minutes or so of speaking to RHP&G on the phone first thing in the morning. RUSH is the operative word for this business! They put together my very small order, had it ready just after lunch and then told me it was on the house, even when I asked them to put together some sort of invoice for their trouble. The best part? The cards are solid, quality work and will gave my colleague the just-needed boost of confidence and professionalism for the event. Thank you Alex, and everyone at Rush Hour Printing & Graphics for making my day. Looking forward to doing business with you again soon. read more

Alex is awesome and clearly dedicated to his business. Needed a "rush" (their name says it all too!) order because another online supplier failed to deliver to our hotel in time. So, we were in a major pinch! Alex got back to me with a quote within about 10 minutes, which I was surprised because it was late in DC at the time. He got us the brochures in excellent quality and even delivered to our hotel for us. We then needed a small number of prints of a wholesale sheet the next day and he brought those, with a MORE than generous offer (THANK YOU ALEX!). When we are back in DC we will absolutely use Rush Hour and skip anyone else. Great service, super friendly and fairly priced. Thanks again from GLX3.com! read more

I reached out to this company on April 22, 2022 to print 12 copies of a 8.5"x11" landscape perfect bound booklet. The company responded quickly, confirmed they could do the job, and gave me a quote - which I paid promptly. When I received the booklets on the date promised they were half sized - 4.25"x5.5". The owner promised me he would print 5 copies of the full-sized booklets and deliver them "next week." On May 8, I followed up when I didn't receive them by the date promised and the owner promised me that I would receive by May 20. I followed up on May 23, June 13, and June 28 and to this date have not gotten a response to my emails or voicemails. If you are ok with paying full price and receiving a product that is half the size, then go with this company. If not, do not use this company. read more

Alex was responsive, fast and my poster turned out fantastic! It was reasonably price - I wouldn't hesitate to use him again!

Emailed on a Sunday with a wedding-related printing request because Minted (our go-to online vendor for printing on cardstock) was going to charge exorbitant rush shipping to get everything our way by Friday. Rush Hour replied right away and got the ball rolling, with free delivery less than 48 hours later in the D.C. area. (Based on other positive reviews, they probably could have done it faster if we were in more of a time crunch, but I said Tuesday was totally fine.) They followed our instructions to a T and all ~100 prints turned out great. Can only recommend! read more

Rush Hour Printing & Graphics - Printing Services Near Me - Washington, DC, District of Columbia

I found Rush Hour Printing when I was in a bind to get some postcards printed on a short timeline for an organization I volunteer for. The two online print vendors I usually use were asking for outrageously high rates to expedite the job, so I did a quick search on Yelp for local print shops. I only had to call two printers before I settled on Rush Hour Printing due to their competitive quote and impeccable customer service on the phone. John, the owner, patiently answered all of my questions, addressed all of my concerns, and gave me a quote that was beyond reasonable. The turnaround time was less than 24 hours and delivery was free! As someone who has been working with print production for almost a decade, I highly recommend Rush Hour Printing. read more

I have been using Rush Hour for school printing needs and they've been very responsive and usually get my documents delivered within a day. Highly recommend read more

I needed 100 books printed in few days for an event, had called tons of printing services, not only they could not deliver it within the deadline, prices were all way too high. Rush Hour not only delivered the books before the event, they were the lowest price of all the printing services I checked. Books were done professionally and I have since ordered all my future books with Rush Hour. Best bang for the buck overall. read more

Had to get next day printing to present a poster at a conference. Not only did Alex respond over email that same morning but it was printed by noon and hand delivered. Went above and beyond expectations. read more

As an entrepreneur, it's important for me to support small business! When I called Rush hour printing and graphics, Alex answered the phone and was so pleasant to work with from the start. My plan was to get a tablecloth, but after learning what he was capable of, I am over joyed that I went with the standing banner! It was delivered less than a week for me ordering it, The service was stupendous and I can't wait to hire them again for future projects! Thank you Alex, I am so happy! read more

Rush Hour Printing & Graphics - Large banner for marketing - Printing Services Near Me - Washington, DC, District of Columbia

Great service! I was not expecting for them to finish the sign the same day. They even offered FREE delivery! Fast,affordable and reliable! I highly recommend them to anyone. Thanks again guys for going out your way to bring me my two banners. Aaron read more

The executive I support was in DC this past week and needed double sided color hand outs printed on stock paper to be delivered to his hotel the next day. Thank you Alex and team for your excelente customer service! The quality far exceeded our expectation and the hand outs were in my executive's hands early the next day! They also print and ship to all 50 states regardless of the size of the job. This place is top-notch! read more

We worked with Alex to print a 3ft x 6 ft poster for a conference. Rush Hour offered the best price for the job, and included delivery. Everything was as-expected and we were happy with the final result. read more

The place is a little hard to find and feels just a little scary as you exit the elevator down and go down steps into a darker and deeper area with no cell coverage :) ;) However... these guys are phenomenal. They are quick, extremely pleasant, and what we had done looks fantastic! I need to also make a special note that Jean Philippe is wonderful... such amazing customer service and just speaking with him brings a smile to your face and the day better. Thank you guys... awesome job... AND love the free delivery! We will utilize these guys in the future! read more

Alex does quality work at lighting speed. He is super responsive in emails. He is willing to match competitors prices. He also offers free personal delivery. He did excellent work on a poster I needed for a national conference in 2021, so I utilized his services again for an additional 4 posters this year. This time around some of the posters were not as expected when I received them, but in true Alex fashion he responded to my concerns immediately and rectified the issues completely. Overall great work and good customer service. Recommend for printing needs in the DMV area. read more

I highly recommend them for the Best Customer Service not to mention quality was superb and price was unbeatable. I'm impressed by the amazing turn around time for my pull up banner they did which I desperately needed for this weekend event. read more

Rush Hour Printing & Graphics - Printing Services Near Me - Washington, DC, District of Columbia

I highly recommend Rush Hour Printing company. The quality of work is amazing. I appreciate their great customer service. Everyone is very knowledgeable and friendly I will continue my business with them. read more

I needed a large seating chart printed for my wedding and Rush Hour Printing was the perfect choice! They helped me sort out dimensions and were very easy to contact, first for an initial quote and later when I had a question. They were actually able to print and deliver my foam-board poster early (with free delivery!), which meant I didn't have to tack another errand onto my pre-wedding to-do list. A nice touch was that it was drizzly on the day they delivered, and the driver had the poster nicely wrapped-up so it wouldn't get spoiled. read more

Needed rush graphic for a show at the Walter Washington convention center. Reasonable pricing, excellent customer service and quick turnaround. Recommended. read more

Absolutely wonderful! Top notch customer service. Rush Hour printed and delivered a beautiful retractable banner for my book ...and they were fast!! I was so pleased and highly recommend! Many thanks Alex! read more

I've used Rush Hour for several years now and they always deliver on time with high quality. I've found this team to be friendly, willing to help, and responsive (Alex in particular!) I use them relatively frequently but Im certain my orders are nowhere close to their biggest, However, they always treat me like a VIP customer. read more

I was in a serious time crunch, needed a new banner and Double sided color printouts. Jeane made it happen in record time and was one of the most polite men I've ever worked with. Fast professional work at a fair price. When I ran out of handouts I ordered more and 1000 stickers. Again professional results. These guys live up to their name. Great service. read more

Rush Hour Printing & Graphics - Booth banner with grommets - Printing Services Near Me - Washington, DC, District of Columbia

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