The people that run this store & mailing service are the greatest. Always nice, always friendly…read more I use their services often and will continue!

Efficient & Effective! Must know their hours at this location are:…read more Monday - Friday 3:30-6:30 pm Closed on Saturday & Sunday Usually there is a line! Be prepared to wait.

Even though one of my packages needed to be taped up and label placed on box, customer service…read morerepresentative took care of it for me. Thank you for taking my package even though it was to be taped up at home. This store is very close to our home so it is a great value when returning items. The service we needed was to know how to send back a package that was only in a plastic bag. No problem that was taken care of too.

They do an ok job as far as taking care of packages, but none of the staff that I have encountered…read morehave ANY customer service skills. No one smiles, says hello, or acts friendly at all. It would really make a difference if they would make an effort to do this. The vibe in the store is just not very positive and although this location is close to my home I am considering going elsewhere.

Great prices! Staff very helpful and accommodating! They are very good at solving problems. Always…read morea professional approach with personalized service!

These guys were great partners in doing the packing and logistics for a tech buy I made in their…read morearea. Professional, fast and helped find the lowest cost solution. Jason and Tonya are what make small businesses great!

Everything here is great except the parking. There isn't any and what is there is in terrible…read morecondition!

I would give zero stars if it was possible. Do not go here unless you want to get fleeced…read more I went in to ship my son's baseball bat back to the manufacturer with a preprinted label. I needed a box without any packaging in it as the bat was damaged anyway. They wanted to charge me $42. That was for the box itself, putting the bat in the box, and taping it all up. That's absolutely unbelievable. I left and went to the location in Huber next to Marshalls. They charged me $12 for the same thing.

Am I the only one who's like - wait - this is the legit name of a business?? Apparently it's a…read morefranchise! I guess Gen Z'ers currently attending nearby UC wouldn't be fazed by a reference from before they were born. Anyway... I didn't need anything shipped but did have to get fingerprinted for a background check. The employee was friendly, efficient, competent, and funny. It's a little awkward when a stranger has to touch your hands, but he put me at ease and made it a quick process. Parking was a bit tricky. I had to park down the street past the business but the walk wasn't bad.

This isn't a legit postal company this is a franchise which makes their money by riding on the…read moreother giants. Absolutely terrible customer service and rude workers. This was a time sensitive document and I confirmed that this would be mailed no later than one day. They accepted my envelope in December 22nd for a priority mail and today is 24th and the tracking number is not even in the system. When I look up the tracking number it says that the number is invalid. When you call them there is no answer. I tried calling them 7-9 times in 48 hours and no answer, not even a voicemail. I mean how useless are you guys???. You seriously may rather drive the thing you want mailed to the receivers address than giving it to them. Save your money guys. This business is a shame.

This company went above and beyond any expectations I have had. My son hit the mother of all…read moremailboxes, one that was so finely constructed, it would be impossible for us to fix on our own. After looking at several options and getting recommendations, we chose Mailboxes by Design. I spoke to Beth, who was outstanding in communicating with us in a timely manner about their estimate and job details. Two days later, I receive a very happy mailbox owner who was shocked and amazed he had a new post installed already that he could not be happier with. I would recommend them in a heartbeat!

Worst company ever! I ordered 2 replacement pieces for my mailbox off of their website. The door…read morewith the knob is exactly what was pictured....but they sent me a door with a ring???? When I called to discuss, the woman was completely RUDE and told me that I can return the items for a 20% restocking fee. What?! You sent me the wrong item! I returned the items and received a refund for $76 on a $95 purchase. Scammers!! What business in their right mind needs to charge a restocking fee....except those that are incompetent and CANNOT stand behind their product!! Guess they can just mail the wrong parts to you whenever their low on sales and still make money off of their customers! I am a business owner, as well....our repeat customers LOVE us because we stand behind our products. I would NEVER disrespect them like this. Good luck with your piece-of-crap mailbox business....because you can only screw your customers once....NO REPEAT customers for you. I will be sure to tell all of my 300+ neighbors in our subdivision that have the same mailboxes. AND I'll make sure that they all pass it on to their family and friends and co-workers, etc. Trust me.....their are other more DIGNIFIED businesses that sell mailbox parts besides you. Go F- yourselves!!!

Imagine all of the services of the post office, but with no long lines and good customer service…read more It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.

Super convenient, always helpful, very accommodating. Kingsdale is busy all the time, with limited…read moreparking, so the dedicated parking spots in front of the store make it less of a burden. Highly recommend!