I have been here twice and both times have been great. I came at busy times and the staff was able…read moreto help me with great customer service. One of the machines that is used for printing was having issues so they gladly helped me with emailing them my documents and they were able to print them for me. The second time I went, the machine was working and I was able to print my documents using the retrieval code with no issues, they helped me with everything that I needed and even offered supplies. I will definitely be coming back to this location.

I stopped in yesterday to return a package and was advised the return label was for the US postal…read moreservice. The lady helping me was very nice and printed the label for me anyway to take. She didn't have to do that and I really appreciated her as I do not have a printer at home. I use FedEx when I can because it's convenient, but I just moved and this one is much closer. Sometimes when people can't make money from you they turn you away. She chose customer service instead. I will definitely be back because of this experience alone.

Staff member was not welcoming or friendly. Informed me that to tape my package flaps and affix…read morethe label there is a few...for some tape! He seemed quite satisfied to have the opportunity to let me know about this ridiculous fee. Go to the UPS on Henderson!

I do not recommend this location, they can't tape a simple UPS, non-Amazon box for you without…read morecharging. Go to Platt location, they are full service and don't try to nickel and dime you. The other location also has the quick Amazon drop off station.

Worst customer service I've ever experienced. The lack of professionalism from the staff is off the…read morecharts do better. UPS will never come to this location again.

Waited in line for so long (line is out the door). Machine didn't work to do self ship (all I need…read moreto do is put a label on it as I have the QR code) , I finally get to the front and she is trying to charge me to print out the label.... Mind you I've already paid for shipping....she also told me she could not give me a reciept...like no help just said she couldn't... I literally left and the same exact thing happened to the lady in front of me! They were trying to charge her 33 dollars to ship a tiny box (size of glasses) and she literally left...Save your time and money and go to the post office

Used this Fed Ex location for poster printing. The service is fast, with same or next day pick up…read more The print quality is high. I've used the service multiple times and have always been happy with the customer service, order speed, and final product.

My wife grew up in Tampa in the 80s/90s and said that this place has been here forever. It felt…read morelike that with the service I received tonight. I needed to print some labels for a memorial display for my mother-in-law that recently passed. I even let the person I was working with know that. I sent the file via an email with all the instructions... single-sided, cardstock, lamination, and a few cuts... one copy. He printed it on economy paper and handed to me what looked like the last run before needing an ink replacement. He said, "Is this good enough or did you want me to print it more clear?" I kept my composure but inside was like, "Are you freakin' kidding me?" I asked if he read the email and he did not, so I gave him the update and he went through the motions. He didn't cut the paper, and instead directed me to the cutting board. All said and done, 2 pages was around $9, so rest-assured, I will not be back. I still have to go home to cut the labels. I should've went to Office Depot as per my usual, but we were close by so I gave it a shot. Big mistake.

In Tampa Bay, Florida, this UPS store is by far the worst. They ought to lay off every employee and…read morestart over. It is most convenient for me to travel to this location because it is only three minutes from my house. But going forward, I will make a conscious effort to visit a different place because of the depressingly poor customer service that all of their staff members provide to customers. If a package went missing, they wouldn't give a damn. They accept any package you give them with a certain attitude and never say hello or goodbye. Please don't expect them to offer you advice that is above their pay grade if you have a problem.

Very unhappy with the service here. Manager was not helpful and kept telling me what I was saying…read moreabout my package not being scanned in was incorrect. Would not listen to me and kept saying it was out of her hands even though she didn't scan in my package for return. Felt diminished even though it wasn't my fault she didn't scan in the package correctly.

This UPS Store location is bomb.com. Situated very close to my house this is my "go-to" stop when I…read moreneed to make a quick shipment or return shipment which thankfully, is not very often. The staff here are really stellar, friendly and above all, helpful. I have received nothing except great customer service here. I am always furnished with a receipt and I like to believe that my shipments go out promptly, as I am under the impression that UPS picks up packages from this location every evening. My visits here are extremely efficient and pleasant. One thing to keep in mind is the UPS store offers a discount for AAA members or at least I know they used to. It's worth it to ask. I highly recommend this store and I will continue to utilize the UPS Store again and again. :)

First and foremost before I begin to describe my experience, I'd like to express how much risk this…read moreestablishment is taking by their very calculated position on denying/not providing assistance with lost parcels within their own network with regard to the social media using and unfortunately sometimes, erratic public. The risk is to both customers and employees' physical safety. The negative reviews here are supporting evidence that processes at UPS Store # 4317 are not working and there is something more happening behind the scenes. There are too many similar stories to not have substance to that fact. The more complaints that accumulate, the more chances there are of acts of violence or an altercation of some kind onsite by someone emotionally charged by what this business does to customers and/or their shipped items. Shame on UPS corporate,ownership of this franchised location and its managers who apparently are commiserating to enforce their no refunds, denials of responsibility and clear culpability with handling parcels that people pay money for, trust them to deliver and are fully let down when things go awry. People with good sense and patience realize that the world isn't perfect and things happen, but it's up to systems in place and people to admit wrong doing or acknowledging points of failure to make practices and a corporate culture better. Passing the buck for customers who are genuinely affected by their losses is simply not acceptable. Not when there are strong competitors out there who offer similar services. They should strive to be better but they certainly are not. To have a customer not get any email notifications, phone calls or texts (at all) when a parcel has been damaged or lost in their proprietary system is seemingly commonplace. Further unacceptable is for a customer to have to call UPS corporate to be lied to, passed to the franchised location to answer for them, then only to be denied any information about the customer's loss or how, when, or where it was at the time of loss. And yet, still after that, have another third party who they do not name-blamed for said loss without any explanation. For my lost/damaged 9/4/24 parcel shipment, I have had no: 1)Refund for shipping costs for lost/damaged items. 2)Explanation/details of parcel loss/damage (Apparently an investigation was started and ended in less than 24 hours but no paperwork of this investigation was furnished to me or contacts of personnel given to speak to) 3) No initial or reply/follow-up emails, phone calls, or texts from UPS corporate, UPS store #4317, or the unknown "third party shipper"claimed via phone by franchise employee, S. Harrison on 9/9/2024. 4)Reimbursement for loss (I have original purchase receipts for all items shipped and "lost", a UPS receipt for shipping charges which state a claim amount eligibility of up to $100 upon loss due to their negligence. UPS Corporate and its franchised location #4317 in Tampa, FL have commiserated to state verbally that they are not liable for this loss. In my experience as a police officer, I have had people lie and coerce in front of me more times than I care to count. My recent experience at this location, after reading reviews, and information both given and not given to me directly, will now require moving forward with additional action. There are both criminal and civil components very clearly in play here and they must and will be explored. It's my duty to follow through, especially if it helps others. I hope this review is seen by many and offers hope to some who are also clearly affected by the actions of these co-mingled businesses. Please, if you must ship items that you care about to people that you care about even more, or require that your high value packages reach their destinations-DO NOT SHIP it from this location, but also that your packages are insured etc and you can trust your shipper. This franchise (a local logistics company) has multiple locations through-out the region so be very cautious. Carefully consider if it's worth the loss to you if something happens to your items. Google reviews for their locations are skewed as they have marketing tactics to ensure they have higher ratings on there. Don't be fooled. Also, do not be fooled by the replying "Local-Business Customer Service" avatar/individual you may see below. It's purely damage control on their part with no real care or valid solutions for anyone here.

Located inside the marriott hotel they are in charge of receiving all mail for all hotel guests…read more Sadly they dont contact you if you do indeed have mail. More frustrating is that when i call to have my missed package returned to sender no one can be contacted via phone as the mailbox has been full for 2 weeks straight and no one answers the phone to help. I would not reccomend this location and frankly im surprised Marriott entrusts them with guests mail and packages. Very frustrated customer!!

Hours incorrect. Closes at 6, not 6:30. Location above escalator at Marriott on water.read more

i had to return a bunch of amazon stuff and was so embarrassed bc i literally had to make three…read moretrips bc i had so much stuff the first girl helped me im so sorry i forgot her name but she was festive with her santa had and festive spirit second and third trip justin helped and he was just as sweet and funny it's located near my gym so it was easy to get two things done a workout an my returns thanks!!

Just how I like it, no lines, and no waiting, which made my return process easy as 1,2,3. The…read morestaff are always friendly and pleasant. My only complaint about this location is that the parking is a nightmare due to other various businesses within the same plaza, like Chick-fil-A, EOS, Moe's but still one of my frequent places for shipping packages or returns.

Post Net is right on Florida Ave in Old Seminole Heights. Same folks been working there for awhile…read more There are printers there and packaging available if you don't have any on hand. Staff is helpful and efficient. I go there a couple times a month. It's not the cleanest place but it's close by for my shipping needs.

I was here yesterday to mail a package, and it was such a great experience. The staff was friendly…read moreand helpful. Sometimes J am nervous going into places I haven't been to previously because I'm out of my element (I'm weird), but I felt so comfortable here. My husband has been here multiple times and has also had a great experience. It's nice to have this option right here in the Heights! Thank you for making shipping an expensive Christmas package a great experience!

We own a small business and have been to multiple minuteman locations in pinellas county and Tampa…read moreBay Area. Jeff and his staff are by far the most responsive and helpful printing services we've encountered yet! They guided us in choosing the correct paper, size, gloss, etc He even gave suggestions and shared some best practices! Couldn't recommend them enough!!

They're great-they appreciate your business, they're fast, and their pricing is very competitive…read more I've used them a few times and they've always come through.