It's not just any UPS - they are always friendly regardless of how many Amazon packages I return since I sometimes (most of the time if I'm honest) find myself here after they pill up... I just realized I can send Amazon labels to their email to print out without being charged for it after hubs told me of this revelation. Staff are friendly and helpful. Parking hasn't been an issue because it shares an overflow lot with CVS/Family Dollar/nearby businesses. The business was surprisingly busy right after opening on Sat. - better get here early! read more

Always excellent service and employees are always there with good actitudes to help. Very satisfied with the service

Another local UPS shop that provides good service and my favorite element: isn't the post office. I've stopped at this store when in the area with Amazon returns. I've also had my finger prints taken here for work but it was not a good experience. I'd recommend finger printing anywhere else. Stick to the courier services only and you'll leave satisfied. read more

Great store. Great service. Staff always helps quickly and owners are nice people. I would recommend service here. I am thankful they are in my area for quick good service. read more

The owners are absolutely lovely! Helpful people and great service! The Amazon self service area is super convenient and it's always clean.

Scott at this location was so helpful and really went above and beyond! My document was a little off and he reprinted it for me and cut my project for me. I had also called before I got there and asked if he could print them on card stock even though online wouldn't give me the option and he was more than happy! Even though I live next to another location I'd make the drive to this one for my printing needs read more

The UPS Store - Shipping Centers Near Me - Tampa, Florida

Sebastian is great and answered all of my needs. He had great customer service. I had anlot of question to make payments and ship out of the country. He took the time to answer all. read more

The owner of this store was the rudest human I ever met. I called the store the previous night and explained what I needed. They said they would give me copies of my fingerprints. So I used their business. When I came in I said what I needed. Well, I tried. The man never let me finish a sentence, spoke down to me and said no one that works for him would of said such and it's all my fault. Yes, I forgot I needed to show him a QR code, but quickly pulled it up. How his staff works for him I don't know.. Being nasty and saying, "I'm the Owner and I know" repeatedly is not a place I'll ever give repeat business.. Must suck to be such a miserable human.. for F sake it's beautiful day. read more

Overall good experiences at this location. I drop off packages frequently and they are friendly and quick.

I had another two excellent experiences at the UPS store. They recently moved, but once I found out about the new location, I've been making regular visits. The level of service and convenience is great. And in my experience, it seems they appreciate you, if you're a regular customer. I do wish all of the staff were better about wearing masks. To me it should be a priority, but folks seem to be all over the place about the importance of masks. I'm sure I'll be back again. It's so much more convenient and economical than the post office. On a recent visit to the post office, one postal worked said to me, "...we're not the UPS store." "No bleep," I thought. read more

Overall staff are amazing helpful, good sense of urgency and polite. The prices to mail a small package are limited. Better options and costs at h to the USPS. read more

My visit to Tampa was not a vacation. I was cleaning out my sister's belongings. So I have a lot of items I had to pack and ship around the US. This UPS location was closest. We need to get some estimates on boxes and shipping costs. We walked into the store and were the only customers. The guy behind the counter started to help us under the lady manager stepped in to assist. My friend who is an attorney started to ask the questions except they weren't the right questions. He asked how their shipping prices compared to other companies. I did all I could do to prevent laughing out loud. Of course, they will tell you they are comparable. I made mental notes of the box prices of the two sizes I may need. I finally broke into my friend's conversation with the manager. I asked point blank what the rates were shipping these two size boxes with estimated weights of 20, 30, and 40 pounds to the specific locations. We left with the pricing and shopped around then came back to ship the three boxes. Since we did not buy the boxes here and were going to use a business UPS account, the store was going to make zero on us. Keep this in mind for the remained of the event. We came in two days later with the packed heavy boxes. There were three customers in the store ahead of us so we were prepared to wait. We carried the heavy boxes to the far back counter to be out of the way. The same guy is there taking care of the 3 customers in line. The female manager comes out of the back and remembers us so comes straight over. I tell her we will be using a business account to ship the packages. She hands me three airbills and says "You have to fill these forms in for that". Then turns around and walks to the back again. We never saw her again. After filling in the forms, the guy gives us our receipt. I understand they would not be making money over our transaction but leaving us to go to the back was just plain rude. My 3 stars are based on the excellent service they gave for getting us pricing. read more

Just visited this location & it was an absolute delight. They were fair & honest & explained everything professionally & kindly. I am grateful for this experience. I will be making this my main postal service location from now on. read more

Worst notary experience ever! I use this store frequently for notaries for work and In the past, I have always had pleasant efficient customer service. New Staff Michael, Maria and Carlos have ruined it for me. Maria and Carlos are rude immature children and would fit in better at a Taco Bell. Today, I was told to sit and wait in one area and I got all of my stuff out. This Michael had me move to a table "for privacy"? Felt like a power move to me to make him feel important. He questioned everything on my drivers license. Proceeded to take 25 minutes to do 2 simple notaries. I voiced my concerns to staff and was met with extreme immaturity borderline hostility. Carlos and Maria tell me that I am lucky to have anyone notarize for me because they are so short staffed. Meanwhile they are just standing there talking to each other and there are no other customers in the store. Carlos is rude and insulting and Maria also rude with constant childish smirk. When I asked Carlos who his manager was and if I could talk to him, he told me to call the number on the card. I called the number and the store phone rings. These kids say the manager won't be in until 4 and that I have to call back. They refuse to take a message ! Carlos even said that he was going to ask me to leave the store. Carlos and Maria are too young and immature to provide necessary customer service. Michael is way too slow to be doing notaries or to provide any efficient service. If these people are going to continue to work here, I will go to another UPS store. read more

Had to return something from amazon. Quick simple, just brought in the original package it came in and a QR code and they took it within seconds. read more

These folks run a very clean and professional shop. I rent a mailbox there and sometimes will meet my customers there. The owner is friendly, outspoken and patriotic, and is usually there. Really a great place that handles usps mail too. Very nice. read more

After my wife posted a review for me at the access point, I returned to the store to pick up a package since I forgot to change my address. I gave the lady my name and she said " oh your the review guy". I laughed it off. The manager/owner Scott approach me and started scolding me about how the access point works. I tried explaining that it's been multiple times that they cannot locate my packages when it's in the store. Scott refused to let me finish talking and kept talking over me, to the point where he started cursing and yelling at me and threatening me. As a so called manager/owner that was unprofessional and not called for. All of this over a review. Scott should have given me my package and I would have been on my way. Instead he reacted like a spoil brat throwing a temper tantrum. This store is poorly managed and the staff are incompetent with Scott running it and I can see why! "Awards don't mean anything if you cannot keep your composure, that's why they're always broken." read more

This UPS store is the only way I send mail anymore! The attendant's here are always smiling, and quick to help you when you have a question. I've been here multiple times, and on every occasion they found me the best deal, instead of trying to oversell. As far as UPS locations go, this one is my favorite in Tampa! read more

Husband and wife run business . Always consistent friendly and prompt service . Each ups store is privately owned and so the pricing varies . This is the only store i bring ALL my work to. They charge a reasonable price to scan a 30 page lease and 10 page fax . Whereas other stores will charge you per page . $60 to scan 30 pages is insane (other ups stores) read more

They said my package was left at the "door of my house" which my husband was home all day and no one came. Called them to let them know nothing they could do. Why would you not just leave me a note saying to pick up my package at the office? SO now someone is enjoying my make up products i ordered and UPS can care less!!!! Very disappointment don't just leave people stuff outside am sure we'd rather make the drive to your location and just pick it up! Thanks UPS MAN ;) read more

I love doing business locally and using neighborhood businesses. I have used this UPS store on several occasions and have always received great service and have felt as though the prices were reasonable and worth it. Happy to have them in the neighborhood. read more

The transaction encounter was friendly and quick. I typically ship USPS and have never had a problem with my packages, however USPS was closed due to President Bushes funeral. Their name is The "UPS" Store. I shipped a package that was to be delivered to a city 30 minutes north and the staff confirmed a 3 o'clock delivery the next day. When I tracked the package it went through the normal sorting process & came back to Clearwater stating "missorted." I called the store to confirm it would be delivered that day (had a contract deadline to meet) & the man never apologized, said he's NOT "UPS" and had no way to affect the pkg to be delivered on time. All he could do was justify his position as to why he could not assist me other than call the 800# for UPS. Won't use them again! read more

Friendly, courteous and very helpful staff. I enjoy working with them when I have printing, mailing and faxing needs. Always, service with a smile. :) read more

Terrible customer service I was paying with 100 dollars bill cuz I did it bring my debit card the owner didn't want to change the bill just because he was too lazy to go get change and didn't even care if I was leaving to another store read more

Terrible customer service, visit another store (I've always had positive experiences at the Palm Harbor location). I called ahead inquiring about scanning services. I proactively confirmed with the male associate on the phone the time the store was to close, 6:30pm. I also set the expectation that I had about 200 pages to scan. He said okay and that it wouldn't be a problem. I arrived within four minutes of my call, and after waiting in line over 6 minutes (while the male associate was helping someone else) a woman, who is turning off lights and music finally returns up front. She asks how she can help. I mentioned I called in a few minutes ago about scanning, she rolls her eyes and rudely says "we're closing." It was well before 630pm, 615pm at this point (after I waited in line several minutes). I mention I had just called, the male associate confirms, she then snaps "all of that? You expect to scan all of that in 5 minutes?" Keep in mind it is 15 minutes before they close and they have a high speed commercial machine! I answer yes. The woman associate rolls her eyes again, sighs, and then proceeds to tell me Lowell did you being a USB drive with you?" I answer no, I didn't, it wasn't suggested on the phone that I do. The woman associate then proceeds to tell me that "you can only do 10 pages at a time and will have to pay $3.75 for each group". The man on the phone previously stated it was $3.75 per email you are sending to, regardless of the number of pages. I will never return. I recommend you visit elsewhere. read more