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    The UPS Store

    4.8 (53 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    5 months ago

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    19 days ago

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    7 months ago

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    Photo of Rose H.
    5
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    1 month ago

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    Local

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    Photo of Amanda P.
    280
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    2 months ago

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    10 months ago

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    7 months ago

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    3 months ago

    The customer service was great. I needed to get my passport and recommended how to stand to meet the requirements.

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    Photo of Mi T.
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    2 years ago

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    1 year ago

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    10 months ago

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    2 years ago

    I come here when I need anything notarized. The notary here is knowledgeable and kind! Highly recommend!

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    2 years ago

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    2 years ago

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    1 year ago

    EVERYONE IS AMAZING AT THIS UPS STORE!!! Friendly, helpful and great customer service. I've been here several times and they are the best.

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    I've been to this location a handful of times and I've always had a welcoming and easy experience thanks to Joe and Aaron!!

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    4 years ago

    There's not a lot of traffic at this UPS store. They're professional, reliable, and efficient! My go to to pick up and drop off packages!

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    3 years ago

    This place is the best! Diana and Aaron are the sweetest! They understand the value of a customer!

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    Photo of Parissa E.
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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    Photo of Jenn C.
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    3 years ago

    Staff is not helpful, they have new people including one boy that treats people like he's doing favors without collecting a pay.

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    Enjoy doing business with this location/store. It is always a pleasure, great people.

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    3 years ago

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    6 years ago

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    Photo of Jay K.
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    4 years ago

    I'm so glad I discovered this store. The owner saved me some money and helped me with my parcel. Highly recommend!

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    Photo of Erick A.
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    6 years ago

    The best UPS Store I've visited. Very helpful staff, quick visit, lots of parking, and open earlier than some other locations in Long Beach.

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    5 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I went in to get some documents scanned & digitized, the gentleman that helped me was very knowledgeable and helpful.

    Mentioned in 7 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (124 reviews)

    As someone who mostly goes to the UPS store because i'm the unfortunate sucker who multiple times a…read moreyear has to ship gifts to our remote team, i feel it's a little unfair to write this - since i only drop in as part of a work project i usually resent. I've been going here for years, since LONG before it changed ownership. Sometimes lines are long; sometimes they aren't. Regardless, they scan my packages, and they arrive at their locations - often a little late, despite me always selecting overnight delivery, but that's not this location's fault (I assume). I will say that the new franchise owners are a little more pleasant than the former; I think she'd grown jaded, and as such I kind of totally got it the next time I walked in and she wasn't there - good for you, girl, for selling and moving on. I love that the new team is always hanging out, being real; i feel more at home, tbh. I will say that of the three area UPS stores i've ever had a reason to check out, this is consistently the best. And at least if you wait in line for ages, you can pop over to Steel Cup next door for something good on your way out (coffee/beer/lunch/breakfast/mimosas) - or, if it's been an annoying enough experience, across the lot to Blondies for the hard stuff. in sum, it's a UPS store. if they get your packages out, i mean, that's a win, right?

    I have tried this place so many times everybody is great but the woman that works there with blonde…read morehair is very rude and ignored me three times. The other people were great. I don't get it. One time I went in there and I couldn't pull up label and one of the younger guys was helping me and then he helped someone else so I was next in line to go to her and she says I'm not helping you. You have to stay with him. Very condescending.

    Mail Services - Pretty palm tree view when I walked out

    Mail Services

    (83 reviews)

    I have used Yelp for many years and have never written a negative review until now…read more I was returning an item to a merchant and on their website they gave me the option to use Packagehub or USPS. I selected the first location offered, which was Packagehub, Mail Services Etc located at 2892 N Bellflower Blvd, Long Beach, CA 90815 as it was the nearest to me. The merchant then sent me a scan code to present to Mail Services Etc for the return. When I arrived I had barely gotten in the door when a person who was dressed in some kind of uniform, pounced on me. I wasn't sure if they were some kind security guard or what. They preceded to tell me that I needed to tape up my package so the item wouldn't fall out. I told them I was just following the merchant instructions. They then said that I would have to take it to USPS. I explained that the merchant had sent me to their location for the return and showed them the scan code on my phone. Then another employee emerged and said I would have to take it to USPS and again I explained that the merchant sent me there to process the return and showed them the scan code. That person said, "That's FedEx and we are not a FedEx store!" They kept yelling at me even as I was walking out the door; like a couple of children. When I returned to the car where my husband was waiting I told him what happened and he pointed to the store where it had FedEx signage all over it. When I arrived home I called the merchant and told them what happened and they were shocked. They created a new return to be dropped off at another location and said if that ever happens again to call them from the store that's the problem and they'll take care of it. It's probably better that I went to the other location because they were more professional and I felt the package was processed correctly. I'm not sure what the problem was, but maybe they're not tech savvy? They said they needed a label printed, but the merchant said, "No print out necessary"! If Mail Services Etc isn't doing business with FedEx anymore then they need to removed all FedEx signage from their store and from their website because it's false advertisement. They also need to stop doing business with packagehub. More importantly, they need to be more professional or just retire.

    Friendly and straight to the point type of service. Been here for fingerprinting and USPS services…read more They will help you decide which is the best method of shipping depending on your needs.

    Amazon At The Beach - Parking spot the lot below the store. Enter right before lot E11

    Amazon At The Beach

    (23 reviews)

    Came in a couple weeks ago to return a pair of snow shoes. I had already destroyed the box they…read morecame in, but they were in their case. The guy who helped me that day kind of rushed me. He scanned the barcode for this return and a QR code for the return of some pants and said I was good to go. Again, a bit rushed, perhaps because it was 10-15 minutes to closing on a Sunday. After a few days, the return for the snowshoes still hadn't been processed, and there was no way I was going to be put out $70+, so I returned and spoke to another gentleman there. He was able to locate the item - luckily it was still there with a paper taped onto it saying "missing label." I saw the guy print it, so I'm not sure what happened. This other guy, I wish I'd gotten his name, made sure to complete the return process and even invited me to stay in the store until I received the confirmation which was nice. It is on the university campus, but there are 3 parking spots available for quick returns.

    I was doing 3 returns today and used the self-serve kiosk, but came across an error processing the…read morelast return. I then asked for help from the store associate who was working, but was ignored. I finally got his attention and asked for help to process my last return and he was very rude and passive aggressive towards me. I was in no shape or form being rude and was asking very nicely for him to help me out. He then proceeded to tell me very rudely "what do you want me to do about it (the return)?". Thankfully, he eventually processed my return, but he did in a way to show that he did not want to do it by throwing my return items aggressively onto the counter. If it were not for the error on my end, I would not be asking for help. I have never experienced anything like this before, and I am still in complete shock with my interaction with this particular worker. I never make reviews like this, and I want to make everyone who goes to this location aware how rudely they treat customers here.

    The UPS Store - shipping_centers - Updated May 2026

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