I have been with AMB for a year or so..I see lots of 1 star and 5 star reviews. I have been…read moretotally satisfied with both the mail service and the vehicle registration service. My vehicle registrations ( 3 vehicles) were complex in nature and Lani who helped me through them all is an absolute rockstar! Lani made it all happen. On the mail side, my scans and notifications come in regularly and shipments come as quick as possible. I think they do a wonderful job and appreciate what I'm sure is difficult work given the amount of mail, parcels etc come into and out of their facility...Again, 5 stars for me

I have been a very happy customer for over 15 years. Amanda was over the top helpful, kind, and…read moreknowledgeable. I had mad a few mistakes on the paperwork and several errors on the process and she still was patient and never got aggravated.... I am totally happy and very impressed, and thankfu tool!!! THANK YOU AMANDA. Mitzi

I think I called here 20 times in one day and no one ever picked up. I go in to the store in-person…read moreand service is even worse.

Inquired about mail services, just an inquiry. They asked for payment, (for an inquiry?) ran my…read morecard and charged $180 for an annual mail subscription, that turned out to be nonrefundable. They deserve less than one star.

Every time I need to return an Amazon package, they are always so nice, fast, and helpful! I like…read morethat they remind me that they sell postage stamps - so much better than waiting in those long lines at the USPS!

this was supposed to be a simple Amazon return, and the lady turned it into a big argument, trying…read moreto barter with me, charging me for the return when it was supposed to be free. it was two boxes of weights and a barbell, and she tried telling me they all had to be in the same package, which is literally impossible not to mention she started at $40 then went down to $10. I think her family owned the store and she was just trying to make money. She kept making it a point to tell me that they didn't belong to UPS and they were their own store or something. I don't know, but I will never go back to that one. She was rude and stupid and her breath stunk.

Always fantastic and friendly service. Great UPS store!!! Convenient and they go the extra mile!!read more

The staff are very helpful and knowledgeable. They greet you when you come in and there is very…read morelittle wait time.

My husband rented a storage unit and a uhaul trailer on the same day. When he went to pick up the…read moretrailer the day we needed it no one showed up for him to pick it up. That was enough to make us cancel the storage unit since the shown us their reliability right away. When he went in to cancel the storage unit they were no where to be found and when he finally found them they completely ignored his presence for 20-30 minutes! On top of that they kept his money for a storage unit that was never used and only rented for less than a week! We didn't even get a refund for the time the unit wasn't used even though nothing was ever put in the unit. The customer service sucks and I would suggest clearing a spot in the garage or finding a different place to rent a storage unit. They are rude, inconsiderate and unreliable! We would have been better off putting 75 dollars on the ground and lighting it on fire!

From the owner: David is onsite for every job, djpainting offers hand painted jobs only, no sprayer used.DjPainting…read morehas been serving the sioux Falls area for over 35 years!

I had a wonky situation with a heavy pachage. She was able to assist patiently and assisted with my…read morelack of tech savvy, and made things happen!! Thank you!! Also while I was there, a young woman came in and discussed sending two bags of medication. This patient worker helped this woman determine she would have a better result with UDPS.

Stopped by this Pak N Mail to drop a package and a letter for the husband. The minute I stepped…read morein, I was greeted cheerily by the sales lady. She helped me right away with my drop-off and I was back on my way in no time!! Small shop but well-organized and maintained. Suitable for all your packaging and mailing needs. I would come here again any time!

We had two large, heavy packages to ship. We needed help…read morecarefully packaging two folding wooden chairs. The young lady at the counter was extremely patient and helpful. She also found us the best price for shipping. We'll use them again!

I receive overnight refrigerated packages with insulin every two weeks. In the last five months…read morethis station has not delivered several of my overnight shipments with a statement of mechanical breakdown only to find out they didn't have a driver for the route. No notification until late afternoon expecting me to drive all the way to Rapid City to pick it up I live approximately 25 miles from Rapid City. There was no notification that my packages would not be delivered this time on a Friday before Labor Day. I am told that it would be delivered on Tuesday, September 5 which would make that vial of insulin unusable. They refused to put it in an Uber or a cab or have someone drive it to me having explained that this medication needed to reach me today as per the contract with the provider. The station manager is of no help. It's not my problem if they can't hire anyone. I was told it was a mechanical come to find out, they actually didn't have a driver for the route. I receive FedEx at my place of work in my town. The driver came today and I asked him about my package and he said it never was on the truck and he obviously did not have a mechanical breakdown. Maybe the problem is the management at the station and perhaps they should be replaced and perhaps maybe they could keep some drivers employed