This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

Went in for printing and notary services. These guys were great and went above and beyond to help…read more Would highly recommend them!

I love coming here for all my shipping needs! The individuals who run it are always friendly and…read morehelpful. I always pick this spot as they really do it all, and if I'm ever needing a new piece of tape or help packaging something, they help me. I sometimes ship things through Facebook marketplace or as an Amazon return and while doing that, despite declining a receipt because it was "no longer mine," was given the receipt anyways and told I should hang onto it in case any issues arrive where people are saying they didn't receive what I sent. I appreciate them looking out for their customers and really making the process as smooth as possible! I never leave feeling like I spent a lot of money as everything always seems reasonable priced. Definitely recommend coming here if you need to ship something!

Had a few errands to run today - including having something notarized, and returning some items in…read morethe mail. I stopped by Goin Postal specifically for the notary but it ended up being a one stop shop. Everything done in one place! Great time saver. Friendly, professional, quick service. Thanks!!

Great place! Friendly service. Arrived to a wait line that…read morewent quickly. Excellent customer service.

Had a problem getting a package delivered and when I went in to talk about my expensive and…read morefrustrating experience, lackluster dudes behind desk shrugged and told me "all we do is put the label on the package" and blew me and my concerns off. I didn't ask for a refund, just accountability and/or some curiosity about what happened. I got huge attitude. basically "sounds like a you problem" from those who supposedly are there to help. Will never go here again. They do not give a flying UPS package.

This is secretly the best UPS Store in Greater Portland…read more Yes, the inside is a little beat-up, but in the favorite-comfortable-old-sweater-you've-had-for-a-million-years-and-will-never-get-rid-of-regardless-of-holes-and-stains kind of way (mine is a gray hoodie that reads "NYC" that I've had since I was in high school; the stitching of the hood has begun unraveling - while I'd never wear it in public, I wear it almost every single night before bed). This particular store is also small and can get crowded very quickly. However... The staff here is my favorite staff anywhere. I digress: see, the thing is Falmouth isn't Portland. Portland is Maine's city - hustle, bustle, places to go, things to do, lists to make, fast fast fast, zoom zoom zoom. Everywhere outside of Portland is Maine. Where we slow down a bit, and we aren't rushing off to places to see and be seen at, and people take the time to get to know their neighbors. THAT's what this UPS Store does and is. Regardless of how busy they are, they take the time to get to know each.and.every.person.that.comes.through.their.door. They also remember their customers after just one visit (and they remember personal details too), their customers also talk to each other like old friends, and if that's not your cup of tea, guess what? They have no problem with you just leaving your prepaid package on the counter -someone will take care of it. It might be weird to be in love with a UPS Store, but if I'm going to go anywhere for my shipping needs... I will *always* go out of my way to come here (side note: it's also not weird that I'm trying to find a reason to ship things just so I can come here to be bathed in this very special, very unique, very warm, when-you're-here-you're-family feeling is it?).

Personnel in the store are friendly and helpful. However, this location does not offer or accept…read moreUPS My Choice member benefits. Will not use this location again.

Before arriving with my son to Bowdoin, I spoke with Goin' Postal about my shipping options to ship…read moreitems to ahead of our arrival to Brunswick. While in Brunswick for Bowdoin move in day, I needed to return a Walmart order and didn't have access to a printer, so Goin Postal printed the label via email and shipped my package Fedx. I highly recommend this business for shipping packages. They are responsive, knowledgeable and a pleasure to work with.

Rude staff and they refuse to provide shipping receipts. Too much work apparently.read more

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

Great service and fast. I've never had an issue with shipping through them, and I've dropped off…read moremany packages weekly.

We have shipped many times with this business. Our last visit was not so successful. Several…read moresentimental items went missing in the shipping department. After several weeks, packages still cannot be found. We will be doing business elsewhere.

I have now been mischarged twice by this business to my Fedex account. It defeats the purpose of…read morethe convenience for me to use them because when I have looked at my bank statements and I have seen the charges made to my Fedex account, I have to call 1 800 GO FEDEX each time to question the charges made and each time they have told me the weight of the items I've sent. The most recent transaction had been a package of 15 of the silicone wrist bracelets. The weight that Mailboxes assigned them was 10lbs!!!! (heavy bracelets huh? don't think so...) Bringing my charge to $70!!!!!!!, to mail them to Florida. What are the people at Mailboxes doing? Leaning on the scale? Charging other people's packages to my account? I will never go to them again and thank you so much Fedex for correcting their screw-up not once but twice now. I suggest to anyone that needs to mail anything, to go anywhere but here. In fact use Fedex, they haven't let me down yet!

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy

SURE EXPRESS, Sure to IMPRESS!…read more A high-end luxury wood furniture manufacturer in Maine recently shipped a delicate cherry table to my home in northern California using SURE. I was concerned about the logistics of the shipment, which had to be moved across the country on a tight schedule. SURE was more than up to the task. They called to introduce them- selves, picked up the freight as scheduled, delivered it exactly on time and called afterwords to ensure that all was in order (it was). It's refreshing to write about a company that gets everything right. SURE did not ask me for a review, and I received no compensation for it beyond the pleasure of working with a company that knows their work and does it well.