This is my favorite UPS store! I am always in and out and the employees are so kind.read more

This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

Wednesday, July 29th I went to Goin Postal to have a small package shipped. The attendant made no…read moreacknowledgement or greeting towards me. He also did not ask how I preferred my package shipped. He assumed that I would use USPS. I told him that I wanted to use UPS which meant that he had to change the info. He was curt and rude. From this point forward I will use another vendor for my shipping needs.

Exceptional customer service, extremely helpful and very friendly! Nola went above and beyond to…read moredeliver amazing results today! THANK YOU!!

Great place! Friendly service. Arrived to a wait line that…read morewent quickly. Excellent customer service.

Had a problem getting a package delivered and when I went in to talk about my expensive and…read morefrustrating experience, lackluster dudes behind desk shrugged and told me "all we do is put the label on the package" and blew me and my concerns off. I didn't ask for a refund, just accountability and/or some curiosity about what happened. I got huge attitude. basically "sounds like a you problem" from those who supposedly are there to help. Will never go here again. They do not give a flying UPS package.

Personnel in the store are friendly and helpful. However, this location does not offer or accept…read moreUPS My Choice member benefits. Will not use this location again.

This is secretly the best UPS Store in Greater Portland…read more Yes, the inside is a little beat-up, but in the favorite-comfortable-old-sweater-you've-had-for-a-million-years-and-will-never-get-rid-of-regardless-of-holes-and-stains kind of way (mine is a gray hoodie that reads "NYC" that I've had since I was in high school; the stitching of the hood has begun unraveling - while I'd never wear it in public, I wear it almost every single night before bed). This particular store is also small and can get crowded very quickly. However... The staff here is my favorite staff anywhere. I digress: see, the thing is Falmouth isn't Portland. Portland is Maine's city - hustle, bustle, places to go, things to do, lists to make, fast fast fast, zoom zoom zoom. Everywhere outside of Portland is Maine. Where we slow down a bit, and we aren't rushing off to places to see and be seen at, and people take the time to get to know their neighbors. THAT's what this UPS Store does and is. Regardless of how busy they are, they take the time to get to know each.and.every.person.that.comes.through.their.door. They also remember their customers after just one visit (and they remember personal details too), their customers also talk to each other like old friends, and if that's not your cup of tea, guess what? They have no problem with you just leaving your prepaid package on the counter -someone will take care of it. It might be weird to be in love with a UPS Store, but if I'm going to go anywhere for my shipping needs... I will *always* go out of my way to come here (side note: it's also not weird that I'm trying to find a reason to ship things just so I can come here to be bathed in this very special, very unique, very warm, when-you're-here-you're-family feeling is it?).

Before arriving with my son to Bowdoin, I spoke with Goin' Postal about my shipping options to ship…read moreitems to ahead of our arrival to Brunswick. While in Brunswick for Bowdoin move in day, I needed to return a Walmart order and didn't have access to a printer, so Goin Postal printed the label via email and shipped my package Fedx. I highly recommend this business for shipping packages. They are responsive, knowledgeable and a pleasure to work with.

Rude staff and they refuse to provide shipping receipts. Too much work apparently.read more

So grateful for Beyond the Box! EXCELLENT customer service! I screwed up an address which took them…read morea lot more time. The lovely woman could not have been nicer, despite being very busy. I really appreciated her going the extra mile.

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

Great service and fast. I've never had an issue with shipping through them, and I've dropped off…read moremany packages weekly.

Always helpful , courteous , They have always gone above and beyond…read moreto help me with what ever I have needed to shipped. Bill and his crew are great people.

I have now been mischarged twice by this business to my Fedex account. It defeats the purpose of…read morethe convenience for me to use them because when I have looked at my bank statements and I have seen the charges made to my Fedex account, I have to call 1 800 GO FEDEX each time to question the charges made and each time they have told me the weight of the items I've sent. The most recent transaction had been a package of 15 of the silicone wrist bracelets. The weight that Mailboxes assigned them was 10lbs!!!! (heavy bracelets huh? don't think so...) Bringing my charge to $70!!!!!!!, to mail them to Florida. What are the people at Mailboxes doing? Leaning on the scale? Charging other people's packages to my account? I will never go to them again and thank you so much Fedex for correcting their screw-up not once but twice now. I suggest to anyone that needs to mail anything, to go anywhere but here. In fact use Fedex, they haven't let me down yet!

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

Being new to having my artwork printed,I was slightly nervous about everything. Regan alleviated…read moremy fears with her calming way of explaining everything that I wanted to know! Her knowledge, expertise , and handling of my artwork was beyond my expectations! I have and will continue to highly recommend her for any printing needs!

I love working with this company! They suggested options as…read moremy images were not standard sizes, and were quick to check in with me/respond. Would recommend to anyone in the area.