I have been using this UPS store for a few years. I appreciate their Consistent Friendly &…read moreEfficient customer service.

I stopped in here recently to send away a package and couldn't have been more pleased with the…read moreexperience. Parking was easy to find out front of the building. The guy at the counter was prompt, extremely courteous and helpful. He took the extra time to ensure that he added the required RMA information to the label, as well as any other requests from the company I was sending it to. Simple, quick and easy. It's nice to have a local package spot to count on in a pinch! As a bonus, it's inviting to have someone wait on you that welcomes you, smiles and seems to genuinely enjoy their job :)

I can honestly say I had a very satisfying experience with this company. The employees were very…read morepolite and efficient with helping with all of my problems and even offers suggestions that has helped me out with my own business. I would just like to thank all of the kind people who took good care of me in repairing my computer. Thank you until next time...

From the owner: My Biz Consulting LLC is a vertically integrated business solutions firm helping entrepreneurs,…read moregrowing businesses, organizations, entertainers, and creative brands move from challenges to strategy, execution, and scalable growth. Our approach is consultant-led, AI-powered, and results-driven. Unlike traditional consulting that may stop at recommendations, we connect strategy with the systems, technology, people, resources, and implementation needed to move the business forward. Our services include business consulting, strategic planning, business development, operations and process improvement, workflow and SOP development, AI adoption and automation, technology strategy, marketing and brand strategy, revenue growth, strategic partnerships, staffing support, media visibility, and project implementation. We help clients identify root causes, clarify priorities, strengthen operations, improve execution, and build infrastructure for sustainable growth. Our model connects clarity, strategy, systems, technology, people, execution, and growth. Instead of managing disconnected consultants, agencies, tools, and vendors, clients gain one coordinated business solutions ecosystem focused on solving the problem behind the problem.

Fishbox (aka Napoleon) is the best! Always personable and helpful - we highly recommend this…read moreservice! Celeste & Jim B.

Awesome owner, service, convenience, and price!! The only…read morefeedback is I hope they're able to expand with a location with customer parking.

The Ship Shop PHL is new to the neighborhood, located on busy N. Broad near the intersection of…read moreBroad and Allegheny. I've used them for notary and fax services. Even though I haven't used them for shipping yet, their customer service has already stood out--friendly, professional, and committed to helping you. The process each time has been fast, smooth, and stress-free. Wishing them the best--also love that they are black owned!

I came across this option while checking out for my old navy purchase and decided to give it a try…read more When i say Customer Service is to a T! Very welcoming and friendly. I was in and out. Not only that, two beautiful black woman who serviced me! This will definitely be my new location to pick up my packages. Thank you.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

The print job that was priceless!…read more I've frequented this store a few times over the past five years. Every time they have been a life saver. Today was no different. I was sitting in LabCorp and when I was called to show my paperwork they wouldn't look at it because it was on my phone. She promptly suggested I go here (2 store fronts down) because copies would be 10 cents. I did and this has made all the difference. Need to mail ANYTHING out? Need copies or something printed out quickly? I highly recommend going here!

I've been coming to this UPS location for about a year since moving into the neighborhood, and the…read morestaff are always super friendly and helpful. I feel like oftentimes in these pack and ship type places the employees are miserable, but I've never had a bad interaction with anyone in this UPS location.

I come in there regularly to drop off Amazon returns or ship stuff. There's one girl there who…read moreliterally says nothing to me the whole time. It's very off putting. How hard is it to say "how can I help you?" or "have a nice day"? It's not my fault she hates her job. The least take can do is offer up common courtesies such as actually speaking during an interaction.

While this store is often quite busy, the gentleman who is usually in there always proves to be…read morehelpful, quick and kind in dealing with the often frustrating world of returns or expedited shipping.

I believe her name was Sylvia, working around 1:00-2:00 PM on 9/4. She was easily the most helpful…read moreand professional retail employee I've encountered in a very long time. She knew the shipping process and software inside and out, helping me get the best value for my shipment. Very customer friendly, She deserves major recognition! If this was undercover boss, she would have been given a free house, a new position and a big raise !

I shipped an iWatch to Its Worth More via the UPS Store on Crittendon St, Philadelphia. Tracking…read moreshowed the package didn't arrive at the Philadelphia UPS terminal until 2 weeks later. I called the store, which was very messy and unorganized to help look for it but was rejected. when it arrived at its destination, the iWatch was replaced with a used headphone. Apparently the iWatch was stolen. i will never use this UPS Store again. I had always been curious of that store's high turnover of employees.

Best Customer Service! I needed a Notary and both Theresa…read moreand Peter were so helpful and accommodating. The Notary service is reasonably priced. Every person I've interacted with is friendly and get's the job done, especially Miguel. Recently I was in the store, and told Theresa how grateful I was for the outstanding customer service I always experienced there, and another customer joined the conversation and expressed the same satisfaction and did all of her business at this store. I think I'll do the same.

I shipped a valuable package via MyMallBox in April 2025. Asendia wrongly labeled it as "dangerous…read moregoods," returned it--including mislabeling--and then completely lost it. I provided proof of value and have multiple months passed, yet no one at Asendia has responded or accepted responsibility. Their email remains unread. I've filed complaints with BBB, FTC, and Pennsylvania Attorney General's Office--still no answer. Beware, Asendia's service is unreliable and reckless. Lorena Paris Calo Location: Spain

They order books, they receive books, they resell the books, then they claim they never got the…read morebooks so Amazon will refund the money. It's a scam operation, if you're a bookseller through Amazon, do not do business with Asendia or with Ergode Books.