I came in on a Saturday right before they were closing…read more The gentlemen working the counter was happy to take my packages even when they were getting ready to close and even packaged everything for me. I was given a receipt, he asked about my day and then said good bye while also telling me he hoped I would have a great rest of my Saturday. The employee really took his time with me, was patient and very kind when he didn't need to go above like that, I am sure he wanted to get off of work as well. Even so he was very very kind!

The UPS Store has friendly staff, excellent service--always reliable and professional!read more

I've been stationed nearby for the past year and have used this UPS store in person to arrange…read moredeliveries before. Generally, the staff has been professional. As I'm shipping out to a new location, I wanted to speak with a UPS agent about options for pre-mailing some of my stuff back home. I just called the UPS Store (Carbondale, IL location) and spoke with a young woman who told me, "We're just a retail store (?) and I can't answer any questions about anything. Call back tomorrow and speak with my manager." ??? Why even answer the phone if you "can't answer any questions about anything"? Why can't an employee answer simple shipping questions without having the manager take the call? Very strange. And very unprofessional. I'll be finding an alternative for shipping--maybe FedEx or one of the many smaller shipping options that include storage on the other end. Companies need to realize that customer service is as important as the product being offered.

Both girls were very nice, relatable, conversation, information! They did great!! Definitely will…read morebe back!

They are union so the workers are hard to fire. They don't care about the packages, if something…read moreget broken that's your bad luck. A friend shipped a telescope to me and it arrived broken. I could tell that they damaged it by the box. One side was crushed. Someone opened it to check for damage and taped it back up. The secondary mirror on the reflector was knocked off, breaking it, and damaging the primary mirror. The telescope was useless.

Fantastic customer service, time and attention with a sensitive request!…read more Thank you Tanner Patterson! I appreciate you!!!

This location was convenient, clean and the gentleman was extremely helpful…read more Should you need to ship something UPS, this location was Great !

This UPS store features an intelligent staff and superb list of services. I am always greeted with…read morea warm hello and smile. My packages all were always well packed and shipped expeditiously. Everything arrived as promised and on time. I found the people here much more helpful than Staples. Not only do they provide drop off. They provide expertise. No place better to ship!

This place is a rip off. They packaged 2 pictures for me. That part was good. The cost was…read moreoutrageous. Over $300 to send to Oregon, ground. I WILL NEVER USE THIS BUSINESS AGAIN! AND I WILL SPREAD THE WORD.

The Indiana Street store in Evansville, Indiana is the best operated business in town. Staff is…read morealways professional, very knowledgeable, and helpful. I use this store a handful a times every year and it's always a great experience.

Three workers...one working the register & the other two talking! Ask for help & the lady points me…read morein the direction I was just at! Tell her I was just there & she tells me that it will take a few minutes before she can help me & goes back to talking...guess they don't need my business that bad!!

Kudos to the nice guy behind the counter.. i am embarrassed to say I am not tech savy , but I was…read moretreated with the most patients and courtesy. Thanks dude for the printed copy !!