I came in on a Saturday right before they were closing. The gentlemen working the counter was happy to take my packages even when they were getting ready to close and even packaged everything for me. I was given a receipt, he asked about my day and then said good bye while also telling me he hoped I would have a great rest of my Saturday. The employee really took his time with me, was patient and very kind when he didn't need to go above like that, I am sure he wanted to get off of work as well. Even so he was very very kind! read more

The UPS Store has friendly staff, excellent service--always reliable and professional!

Fast and friendly service. Never had a lost item. Staff at the UPS store are very helpful and friendly.

I went to the store of Friday about noon to get a poster printed. I asked how much the poster on the board would cost and 3 different male clerks told me about $25.00 They told me the poster would be finished on Wednesday. And they would call me when it was finished. I went into the store on Wednesday afternoon as I didn't receive a call and was told that the graphic designer had quit and the poster had not been made yet. They said it would be finished that day or on Thursday at the latest. I told them I had to have it for an event on Saturday. Late Thursday evening they tried to call me to tell me it was finished but I don't have cell service where I live, 45 minutes from the store. I went to the store today (Friday) and they had it finished. The quality was excellent however when they rang up the transaction they charged me $47. I told them it was supposed to be $25 and they said that was way too low and they could not change the price. They offered to print another one and not put it on the board but the event is tomorrow! I don't have time to go anywhere else to have one made so I was forced to pay the $47. I will not go back in that store again! read more

I brought two items in to return to Amazon and they needed to be packaged so the clerk offered to package them for me and I paid the packaging fee but I did not get a receipt. Amazon has never received my package which was valued at $500. I asked the clerk about ensuring them and they acted like they didn't know if I should do that or not. I will never go back to the store again and I caution you to never let them package something for you because somehow it disappears! read more

Great owners that pay attention to the needs of their customers. Gave them a print job my goals and time frame. And they delivered. They have the right staff and equipment to handle My print needs. Design and printed on time. read more

This place! In a nut shell ....NEEDS BETTER TRAINED EMPLOYEES! I've been to this location three times trying to mail something. Each time a different employee tells me I need something in order for it to be mailed and I refuse to pay extra UPS charges. If the first person would have told me the correct information the first time I would have had to go back 3 other times. read more

This UOS store has always been very efficient and helpful with packages ive sent with them. When one package was lost, they helped try to locate it. Then they promptly assisted us in getting that resolved. I highly recommend them!! read more

Great customer service. Emoloyees are friendly. Never had a problem and tracking is easy.

Had to send a package back to Amazon and the lady at the UPS Store was very helpful.

I'm from Los Angeles & this UPS store has been the only & best business I have dealt with since completely moving here last year who has met my expectations from the city. They are just like the stores in LA & are fast, efficient, respectful, reliable, & kind. To Evelyn A reviewer on here...not every staff member at the UPS stores in CA are certified notaries. I am a licensed & trained child custody agent & executive protection guard for the State of CA & am regularly in there back home renewing my certifications & licenses for everything including firearms. I'm not sure why you think they are all notaries in CA UPS store locations. To the Mj S. reviewer...this sounds like a communication issue on your end. They are very up front with their costs & fees & will tell you the rates for the services you require when you ask. They aren't mind readers so tell them what you need exactly done & they will help you. There hasn't been any other business I've worked with in Southeast Missouri & Southern IL yet that meets my LA criteria & standards except this one. Brandon & all of his staff are incredible! The younger staff in there are YOUNG & learning so patience, kindness, understanding, & effective communication are key. Brandon, the owner, is always there or he has a seasoned staff member that can help if one of the newer employees isn't able to help you completely, & they always step up & are paying attention. If this store & the exceptional staff can handle & process legal documents for the LA Superior Court for me under a moment's notice & get them there under tight deadlines they can do anything with excellence in my professional & personal opinion! read more

The Cape Girardeau location is always very timely with my orders, very helpful attending to my specific needs for graphic design and always very friendly. They go above and beyond to make sure my designs are always correct and deliver top quality products! read more

This holiday season I have visited this UPS store often, sometimes at high volume times. I has been genuinely pleasant experience. These are good people doing an efficient job, all the while dealing with the added constraints of mask wear and social distancing. When the line was long, someone checked the waiting customers to see whether there were people needing only brief service such as dropping off prepaid return items or needing copies. It all moved smoothly and with good spirits. I really like this place. read more

Came here looking for a public notary. Again thinking like California every employee is certified. They told me they don't do that . They suggested a few places so that was a plus. read more

Arrived a couple of minutes early and the door was opened with an inviting smile and a "come on in, we'll get you taken care of". The invitation was given by the new owner of the establishment who had just purchased the store with her husband and I am sure will be a great addition to Cape's community. The service and conversation were delightful. read more

This store has always been helpful and polite to do business with. They always have everything in shipping supplies that one could need.

I walked into the UPS store with my gift, but I didn't have a box to send it in. The girl got the best choice for the item, packaged it, sent it, and it was at the destination the next day. I had to pay no more for it to be there then next day, which was a relief! This was a very helpful and quick experience! read more