Absolutely DO NOT use this business for alterations. I took an item in for a simple hem. It took…read morealmost 2 months to get the item back and the hem looked like it was done by a 1st grader. Wish I could give them 0 stars.

Left a brand new, out-of-the box white dress shirt at Courtesy Cleaners in Cape Girardeau on 5/8…read morefor press only. When we picked up the shirt on Friday the collar had stains that looked like burn marked and a black stain in the front. The shirt was needed for a wedding on Saturday , 5/11. We were referred to the Owner, Chris Marchi. He stated that the earliest he could clean the shirt was Monday, 5/13 after the wedding. Not sure if the marks could even be removed. We headed out in a hurry to buy another white dress shirt. The Owner, Chris Machi refused to compensate for the cost of he shirt only to clean it after the wedding. After we requested he agreed to credit the cleaning charge that may take 3 days. Obviously no quality control from their workers who pressed and covered the shirt in plastic . Do not use this dry cleaner

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Fast, friendly and garment was clean and fresh. I found my all weather rain coat in the back of the…read morecloset, it hadn't been worn in years. They made it new again

The place was clean. There was an attendant that was very helpful. Card readers work properly…read more Bathroom was serviced well and electronics worked great.

Terrible experience! they delayed my item and had no idea where it was when I called, they were…read morerude and hung up on me

Jay is always courteous and efficient. I don't have many things that have to be dry cleaned, but…read morethe things I do have will ALWAYS go here.

Been using these guys for 20 years. They get the job done how I request it. Never had any…read moreproblems with damaged clothing. Only had a couple items returned that they were unable to remove the stains. Both times they put a tag on it notifying me that was the case. Usually takes about a week to get something done, but if I need it sooner, they work with me. No complaints at all.

This place sucks. Only about 3 out of 20 washers work, no dryers would heat up. You would be better…read moreoff washing your clothes in the sink and hanging them out on the line to dry. Also, got ripped off by the vending machine. It took my money and then did not dispense a laundry bag. Stay away from this place if you value your clothes. Don't bother. !!