Great service and outstanding patience with everything I needed. I was given clear instructions on…read morehow to prepare my files for printing, all while helping other customers and keeping the store flowing smoothly. I never felt ignored or left waiting. The multitasking was done incredibly well and made the entire experience stress-free. I've used this place many times and have always received outstanding customer service. Highly recommend!

Went twice to get my skis boxed up and shipped out they packaged very well and easy and convenient…read more Excellent service Thank you so much !

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

Fantastic asset to the area. Andrew and his staff are knowledgeable, professional, respectful, and…read morenice people. Besides sending packages, they offer a variety of services including Passports. He's our first stop and greatly appreciate the business and the people.

I'm grateful to have found this excellent local small business. Eric was very helpful, efficient…read moreand knowledgeable with my international mailing. I recommend the services and will be returning.

I love this place!! I walked in to ship some packages out. Little did I know, I was walking into a…read moreplace that will be able to customize my masks and clothing! I instantly took advantage and created a design that I wanted and put it on a long sleeve sweater. The results were absolutely perfect. Vibrant, smooth and durable! Not to mention a GREAT price for this customization. I'm sorry if my design offends you, but this is what I wanted and it's perfect.

I would try to find any other provider before dealing with these people. I have waited months for…read moremy CPAP supplies and there's always an excuse why they can't provide them. Their call center is a joke and no one can actually do their job. I was promised my supplies were ordered and going out several times only for nothing to show up. The manager of this location is the absolutely most unprofessional person I have ever dealt with in my life. When I mentioned how important my supplies were, she said if I need them so bad then go buy them on Amazon. I pay for health insurance for a reason and her job is to navigate insurance for me. I was promised a call back within 7 days about a month ago from her. There are other places that are much better to work with.

If I could give zero stars I would but unfortunately it's not an option. How evil do you have to be…read moreto tell someone you're delivering a hospital bed to a 95-year-old dying woman and not show up with the bed after her room was emptied out and she's had to sleep scrunched up in a chair for days and they don't even have the decency to call you back and tell you that the bed is not being delivered when I called the fifth time they tell me it's going to be delivered on Monday. Today is Saturday which means she has to sleep in a chair for two more nights. Because they don't deliver on the weekends so I guess peoples lives don't matter on the weekends do they? This isn't like delivering a TV or a couch. This is a human being.

I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

Went in to see if they could print a pattern for a hat that I purchased. I explained to the older…read moreslimmer guy what I was trying to do. He told me he didn't know for sure if it could be done unless I made some file. He was soft spoken so it was hard to hear him over the music. I tried to show him the file that I downloaded. He walked off to do something else. When he returned I asked him the WiFi password because reception is really bad. He suggested AT&T WiFi no password needed. I follow his instructions. He walked away again. I felt like he was uninterested in helping me. I left.

This is about FedEx in general. can't reach customer service. Can't find out where my package is…read more Closed my case so where is my package??? Horrible company I will never use.

2 minutes ago…read more Dropped off a FedEx package and got a dropoff receipt. The tracking on the FedEx website shows the package never got scanned, so there is no evidence it entered their possession. I stopped into The Postal Shoppe and asked if they could look for it. The guy was rude and unhelpful, simply insisting it was picked up and not their problem. I talked to FedEx as well, and even though they couldn't do anything for me, at least they weren't rude. Lesson learned: always drop off directly with the carrier. They scan it right then and there, and then the tracking shows they took possession. This package was for a Samsung trade-in, and I'm out $150. Never going there again.

I received a package from UPS that was sent to the wrong address. I drove over to the Postal Shoppe…read moreto give it back and let them know. I went in and told the guy on shift, and he said that I would have to pay $25 for shipping if I wanted to return the package that wasn't even mine. It's terrible service to make someone who isn't even at fault pay for your mistake. I wouldn't recommend this place to anyone.

Good people here. Really good people here. They helped me with all of my needs in a fast and…read moreprofessional manner.

My mother-in-law had passed away and as we live out of state, we had no other choice but to ship…read moreseveral boxes of priceless mementos to our home in AZ. The staff went out of their way to help us pack and ship several large ceramic pots that my father-in-law had made. We also had a large canvas he had painted (50" x 40" x 5") that they helped us pack and ship. Our rental car wasn't big enough to bring the painting to the shop so the staff picked it up in their personal vehicle from the house and brought it to their store for us. Everything arrived safely at our home in AZ. We are very thankful for how helpful and kind the staff were at All-Safe Center in Dixon, IL.