Great service all year 'round. They have many services that are done perfect and on-time.read more

This summer I suddenly had the need to print several hundred-page print jobs. It turns out you…read morecan't mail a PDF to the Mailroom and they'll print it for you. With a reply email telling you when the job is ready for pickup. The folks there are super friendly. They are obviously doing a lot of business -- packages everywhere. And reasonable Covid safety with masks and the door open for air flow. I'm a repeat customer for sure!

I've shipped numerous times with no issue before. I buy a few pieces of pottery every year and have…read morehad no issues prior to this past week. All three boxes had loosely packed items. Multiple pieces of pottery in each box, yet anything large or flat wasn't wrapped well and the items in the box had room to roll around which I gather isn't good. I had to submit a claim through insurance for the items. Also the number both online with UPS and with maps 'cannot be completed as dialed. UPS customer service said that's the only number for the store and we tried multiple phones. Short story, get the insurance or pack your own items.

The service at the UPS store in VH is stellar. Right now they have new employees that are doing a…read morewonderful job especially Sam. He's efficient, quick and very professional. No problems picking up my boxes. Thank you VH UPS for all of your hard work.

This place is great. Always helpful every time I go! Easy. They clearly filled a great need in this…read morearea because there's no FedEx store very close. I'd rather support a local business anyway. Ignore the bad reviews here, they're all false. The place is immaculate and a wonderful experience every time.

I can't give it a zero: so I'll give it a 1. This place is very expensive. Stamps were nearly…read moredouble what they would be at the post office, and you can only buy a book of them, nothing less. I was in the laundromat next door while the manager of mailbox services and an employee were having a huge fight. The poor laundromat lady was running over to shut the doors, but you could hear screaming throughout the whole building. Also beware of the reviews on this page. Jessica Charron and Bruce Rocha, who both gave five star reviews, are the manager and owner so of course they will give good reviews. Pretty deceiving.

Such quick and friendly service that my mama was back in the car in no time! I didn't have time to…read morebark at nothing

I use this UPS store a couple times a month and they are always pleasant and very organized. Highly…read morerecommended!

We had a fabulous experience here today. The staff was friendly and it was easy to get some…read moredocuments notarized even though we did not have an appointment. I'm surprised by some of the negative reviews as that was not our experience at all. Ours was A++ all around.

Packed my items quickly and efficiently and gave me a choice for least expensive carrier.read more

Unknowledgeable staff. Terrible service. Do not recommend! More education needed. I cannot…read morerecommend this place at all. As a senior, this is the first bad review I've written in my life.

Shipping bday gift to grandson from Taunton to Wakefield. It was delivered to me in a gigantic box…read more(waste!) Mostly air. I as a 1st time customer am IMPRESSED. 1/2 he b4 closing he cut the box outside the boxes gift in half, taped it all up, slapped on the new label & had it ready for the FedEx pick up that was already late. Lucky Me! Relieved the FedEx chargers were $25ish BUT what struck me was when I checked the receipt he only charged me $2- for re-packaging (effort) Wowza try that at the post office. Best part is he did it all with a smile. Polite, professional and knowledgeable. That guy needs a raise. This place is gonna be a frequent stop for me. All the hours I've wasted trying to find boxes, wrapping in brown paper like a former postal worker would do, & a whole lot of tape when all I have to do now is bring it to Parcel & Post Plus. AND they offer USPS, FedEx,UPS. Great to have one person quoting all 3. Best value I've come across in a long time.

I couldn't ask for a better UPS store! Kevin and Nate helped me today, but I'm in this store a few…read moretimes a month and all of the employees are so wonderful! I've dropped off many packages here and the experience is always wonderful and easy. I'm very thankful to have such a great UPS store in my town!

i needed a notary and the UPS store provided this morning with accurate prompt service. Thank you!…read moreLinda M

Be careful if you are returning merchandise here…read more There's a new staff person (a young blonde-haired man) who doesn't seem to be properly trained and inaccuracies of your return/tracking receipts could cost you money. Standing in line, I was watching him taking care of an elderly lady that was having some difficulty with her returns and I watched him roll his eyes multiple times. She was being polite but he seemed to be visibly annoyed. When it was my turn, I had four (4) packages to return to Amazon. If you're unfamiliar, Amazon's return/refund process begins with the scan of your package at the shipping facility. If it's not scanned properly, you don't get your refund (or it can make it difficult). When I left, I realized that I had four (4) tracking receipts but he had double scanned one of the items and not scanned another. In addition, one of the scanned labels showed a zero (0) weight which could cause a vendor to believe that nothing was in the box if the box was lost in transit and I tried to show that I properly returned it. I had to drive back to the store. When I came back to the store, he seemed annoyed/rushed when looking for my packages. When he finally found them he scanned the package that had not been previously scanned but did so with someone else's package on the scale. This caused my tracking receipt to illustrate a weight that was three times what it actually was. It would seem that he isn't aware that these kind of mistakes can cost customers considerable money if the items aren't properly scanned, and then get lost in shipping. It would also seem that he needs remedial training in customer service and courtesy.

This store use to be great, not sure what's going on. I've brought an expensive bag to be returned…read moreto the store and twice they have shipped it to me!! I am beyond pissed. And a second package I brought n is now lost. So that's $400 bucks I need to be credited for. I have no idea how to resolve this. But now I have to go back to the store for the 3rd time. Bottom line use another store.

The service was awesome. They helped me out getting a return from Amazon complete…read more I would highly recommend them

I've been using this UPS location for years with no problems. It's convenient and offers many…read moreservices.

They are always friendly and helpful they will help you track a package and get it to you. Can't…read morespeak highly enough about these guys. Great place

This place is a joke. Have just left for the third time this week with out getting package shipped…read more The place is a DUMP. Smells like rotten garbage and looks like you could get murdered in nasty hallway. So disgusting and this is just the physical situation. One man @ desk both days before and after Labor Day holidays! This is an Island EVERYONE is trying to ship something off Island @ this time!!! Where is EVERYONE???? The poor lost soul who works in there moves at the PACE OF A SNAIL. This was my third attempt waiting at least 15 min each time before leaving... he never got through ONE TRANSACTION in that time all three visits. He is LOST INTJE WEEDS. Lost, lost, lost. Please do yourself a favor and go to the fully equipped and manned and clean UPS store. This place is an embarrassment to Fed Ex. Shame on them. UPDATE: They opened anew fresh one near the airport. Let's hope it's better than the one I reviewed last year.