I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

Note: They are in the plaza with Walmart - but they are on the far end of he plaza…read more The first time I used this company was over a year ago and while the print quality on the postcards wasn't up to my clients / nor my standards - they acknowledged it and did the honorable, appropriate thing to make it right. The business cards turned out great though - and it was a less than 24 hour turnaround. I've used them a few times since then - and here's what I've found. The prices are very affordable and the staff is pretty responsive. I can't give them 5 stars because twice now, one of the owners / staff members has gotten snappish & snippy with me about something that I had no way of knowing was not included because to be quite honest - I'm used to it being included when dealing with print kiosks in Office Depot, Staples and even when dealing with actual print shops like Prima Flyers. Once - it was a laminating / mounting issue - and the last time - it was a trimming issue (which - in my defense - I had indicated that they needed to be trimmed in my initial request). When I apologized for assuming that it was included and said I would take care of it myself - that really didn't seem to help. Also - the last two times I've visited the shop - I experienced a little ___. When I came in - one staff member had clearly finished with a transaction - and was just chatting with the client - and another staff member was standing there listening. And I was left to stand there while they finished chatting. And then it happened again - but the last time - it wasn't a customer - it was a guy trying to solicit business. I didn't really mind the chatting - but I felt that it would have been nice, if at least one person would have said, "Excuse me" to the person, then made eye contact with me, and said, "I'll be right with you." Or something to that effect. I'm from a very small town - so I'm just not used to not being greeting or acknowledged when I walk into any place of business - so I'm probably more sensitive to that then someone who's used to life in 'the big city.' Nevertheless - with print quality and prices - I can tolerate occasional snippiness and being ignored for a few minutes. Lol.

I NEVER write reviews... EVER! This is my first Yelp comment…read more This husband/wife team truly love their job. Their shop isn't fancy but their customer service is what you would expect from the Ritz. I walked into their shop almost 45 mins after closing and was treated like their most valuable customer. Not only did they tell me to email my business card vector files anytime that night, but also that his wife would make any graphical changes to make it look "amazing on paper". I looked stressed because I work a high stress job- they could care less about my appearance or the money in my pockets or the car I was driving. They cared about me and took a personal interest in my situation. 130lb paper. After closing hours. UV coated. Ready for pick up before they technically open.... You don't find that very often; but when you do, you park your car next to Starbucks and take the time to appreciate those who take pride in their work. If the owners end up reading this, I just want to say thank you for everything. If you are a possible customer- I assure you that MetroGraphics is the best in industry.

Nobody has answered the phone or opened the store in four days!!!!! This is crazy we need our mail…read moreto have bills to pay and packages with a medication I need to pick up can someone please help me!!!!!

I just drop off postal mail here. I have never spent a dollar here but the people here are always…read morefriendly and helpful. I am always overwhelmed by how good the customer service is.

Red Lobster location 6296, at 3360 Camp Creek Parkway, Atlanta, GA is the absolute best restaurant…read more The service, the server, Bobbie, the food were excellent. And, most important they are honest. My granddaughter left 3 of her rings on the table, and the staff put them away awaiting somebody to claim them. That is a decent and worthy staff. Thank you. My family will highly recommend your establishment and continue to be devoted customers. Keep up the excellent customer service.

Local and polite…read more Don't go anywhere else to ship in the Hiram area. There is never a wait and the staff is ready to help you with all your shopping needs. Another service that stands out is their Notary. My husband and I can in with a bill of sale for our Texas home. Signatures were flying and all over the place. We never felt rushed or nervous about the process. Support local businesses.

Love this place! Cheap shipping cost. Can email the labels I need printing before I get there and…read morethey will have them ready for me. Staff is super friendly and helpful. Definitely recommend over going to a UPS store.

Amazing service. Always assisted with a smile! The office receives lots of traffic and the team is…read morealways accommodating to get their customers in and out. They also have great prices. I'd recommend this SOHO to everyone and anyone. You won't be disappointed !

Rock bottom. Use as a last resort. Service is slow, rude, and incompetent. If you're not in a…read morehurry and you don't care how youre treated, this is the place for you.

Needed to drop off a prepaid FedEx package and checked the hours online before heading over. Online…read moreit stated open til 6pm. Great, got there at 5:42, open sign is on and flashing, walked up to go in and the sign on the door says open til 5:45. Yet the lights are off, door locked and gate pulled shut inside. Please honor your posted hours, especially if you're the only FedEx contracted place nearby.

I reached out to AOD for information about my community and received a return call from Liz Mudd,…read moreimmediately. Liz was extremely professional and she was more than helpful in answering my questions and providing me with documentation. Overall, this was a great customer service experience!

I had a 'fancy' mailbox installed about 15 years ago. Over the years, and what was probably 'my…read morefault', the mailbox became twisted and the supporting bracket was broken. I was able to send some pictures of the problem, and got in touch (via phone and email) with Kristie at AOD. She explained exactly which parts would have to be replaced, knew the style name, and even the exact size of the bracket (as there were several sizes available), I was quoted what I considered to be a fair price for the parts and installation. The new bracket was installed, without me being home, a few days later. My mailbox is now straight with the new bracket and all new supporting screws. I am extremely pleased with the knowledge and attention I received from Kristie, and certainly happy with the technician who replaced the broken bracket and hardware.

Quality product and installation. Technicians used a level to insure it was plum. Work are was left…read moreclean and old mailbox was hauled away.

Thanks to Lashay,(sorry for the misspelling) for going above and beyond, my mailbox was installed…read moreand the mailbox looks great. Thanks GHP!