Sethious Herman is a true professional! He shipped my "Man…read moreFrom Uncle" collection (valued at 6 million dollars) to East 19th Street in Sheepshead Bay , NYC and it arrived in perfect condition! I wouldn't think of shipping anything with anyone else other than Sethious!

If you ever need mail forwarding service, these folks can take care of you. They have taken great…read morecare of us. If you need to talk to someone, they are available on the phone as well.

I've used this store several times over the last 2 years and I am consistently impressed by the…read moreemployees - they are professional, competent, helpful, and friendly. It is NOT easy to find good help in the Keys, and I admire that they manage to find and retain good people here. Thanks for your help! And they also sell fun greeting cards.

I have been living in big pine key now for seven years and the customer service in this town…read moreincluding this store has become unbearable by people who think they can come own a business in our small community and treat locals like this. store owner said this "since we don't make any money on this delivery we have to charge you $1.50 plus tax for a piece of tape". For a small piece of tape!!! To tape one end of the box? not only will I never go there again...but will try to make others choose another store who believes in helping the community out more than making $$$.

Beware: the owner threatened to call the police on me while I was trying to return an Amazon…read morepackage. To start, this was my third attempt to return the package due to the store not being open during its posted hours, which aligns with what many others have already pointed out in publicly available reviews. Based on how I was treated, I can also understand why multiple reviewers have raised concerns about the way customers are treated here. If you want additional context, you can search the store on Google and review the lower-rated feedback, including the 1-star reviews, to see how others describe their experiences. While I was in line, the owner came out and started complaining to her employee because they were having trouble scanning the package for the customer ahead of me. The tone and attitude were already clear before I even got to the counter. When it was my turn, I said hello, placed my package on the scale, and showed her the Amazon return QR code on my phone. The item was in the same unopened box it came in. As she was putting the label on it, she started insisting it was not the original box and complaining that the original box was required. I told her it was the original box and that this was my third attempt to return it because the store had been closed during posted hours. She then used her back pain as an excuse for why the store is frequently closed during business hours. She then told me that if I didn't like her service, I could drive to Marathon to return my package. I took that to mean that if I didn't accept the way I was being spoken to and the claims about the packaging, she would refuse the return and make the situation more difficult than it needed to be. The interaction felt controlling and completely inappropriate for a basic Amazon return. At that point, I made it very clear how I felt about her and the way I was treated as I was leaving the store. I then contacted UPS support to file a complaint. The representative asked for her name, but since she was not wearing a name tag, I had no way of knowing it. I asked if they needed the name, and they told me it was up to me but that it would help, so I went back into the store to get it. When I went back in and asked for her name, she refused and then said she would call the police on me for trespassing, even though I was following the instructions given to me by UPS support. Between the repeated issues with the store being closed during posted hours, the behavior I experienced during this interaction, and being threatened with the police when trying to follow instructions from customer support, this was completely unacceptable.

I stopped in to return an Amazon package that I didn't need during my trip rather than bring it…read morehome on the plane. The return was quick and easy. Plenty of parking. Just a fyi, they do close for lunch between 1-2 Monday to Friday.

Erick make the difference, he is kind, competent and patient.office is small, but line is fast, he…read morealways helps

I visited this office several times and unfortunately had a very disappointing experience…read more The manager, Eric Manco, repeatedly charged me for expedited shipping services even though I specifically requested the least expensive mailing option, such as First-Class Mail or standard package service. Before completing the transaction, I asked for confirmation that the quoted price was the cheapest available, and I was told it was. Later, I discovered that I had been charged for a more expensive service. When I called on June 15, 2026, to ask why the pricing options were not explained more clearly, the conversation quickly became unprofessional. Instead of addressing my concerns, Eric raised his voice and told me that this was a private company and that if I did not like the prices, I should "go to the post office and wait in line." I found both the pricing practices and the customer service unacceptable. Transparency, honesty, and professionalism are important qualities in any business, and unfortunately, I did not experience them here. As a result, I will not be returning, and I cannot recommend this office to friends or family.

This place is exceptional. They do all sorts of mail, USPS FedEx and UPS as well as DHL. They offer…read moremailboxes. They offer computers if you need one for a few hours or minutes Internet access and they also do live scan fingerprinting here for various providers. Gabriel helped me out. He was exceptionally helpful and friendly would definitely come back if I needed to do this again. Lots of parking easily located.

I was very courteously attended to by a lady, for notarizing a document. All went well (though they…read morewere a bit disorganized, and the wait was unnecessary), but, just as I was leaving, the owner/manager/whatever he is began chewing out his employees very rudely. I was shocked. It was the type of behavior one might expect from one who was accustomed, in his homeland, to great wealth, power, and impunity - though even those, generally, don't treat their servants so poorly. He finished, as I stared in disbelief, only to look at me and ask "do you need something?". I replied no, but was that necessary? He came back to me with an explanation of why he'd yelled at them in Spanish. I replied that I could full well understand the Spanish, what I could NOT understand is how rudely he speaks to his staff. I asked him if he'd never learned courtesy. With a cynical smile, he waved to me, and said "Bye bye". I replied with a clear "F*** you, you arrogant pri*k". ANYONE who treats others so poorly gets NO respect.

Great service. Antony and Sabrina helped with the whole process from selecting the box i needed to…read morecompletely packing my products to be shipped, they were very efficient! thank you

The Best Staff ever!!! I was helped with A vary important need to help me complete the document…read moreneeded for my family member's medical care. Thank You So Much to complete it in A timely manner!!!

I have been using printing post for the past 3 months I pay $11 I do you have under 30 packages or…read moreletters a month so that's the lower price the staff is great the location is excellent they also have a connecting app which notifies you on your mail pieces they do have Amazon Walmart lockers and computers center and lots of other stuff highly recommended

I sent a package and cost me well over $150.00 and was promised 3-5 days delivery it's been weeks…read moreand it never got there. They don't answer their phone when you call either. So there is no way to claim. On top of it they were rude and unhelpful when I had to seek shelter inside their store when one of their Amazon and USPS delivery people gaslighted me yelling at me when I asked the USPS driver to please move her (illegally parked) white unmarked vehicle from behind my parked car so I could get out. Suddenly The Amazon worker rushed out of her truck and over to me. I had gotten out to ask the USPS driver after three times to please move and then I decided to get the ID of the vehicle as that was my only recourse. The Amazon worker rushed at me saying I was harassing the USPS driver. I moved quickly into my car for safety but she followed me and she banged on my glass screaming at me "what is wrong with you white people" They Karenized me gaslighting the situation when they were being aggressive. When I ducked into their store to ask them to please get their delivery people off of me they told me I had to leave that it was "too loud" instead one of them went outside to chat with the Amazon worker and smiled as he left the store to talk to her I felt threatened so instead I called 911 as the Amazon worker was outside the shop not letting me leave. I will never set foot in this place again. They work with bullies and thugs. Meanwhile I was late to work and the cops did nothing either. Never set foot in this bizarre palace again - and I escalated the situation to Amazon, because this shop did nothing to palliate that the drivers that work with them bully their customers and they don't care that they block traffic for their purposes

I have been using this shipping company for several years. I was surprised to see the low ratings…read morethey have received. They have been nothing but helpful and knowledgeable since I started using them. I was in and out today in less than five minutes. The associates were both polite and friendly. I will be using their services again.

Absolute worst customer service and employees. Avoid this place at all costs. Rude people and awful…read morevalue.

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

Very helpful with big printing project. Everyone working there was very nice and the owner…read morepersonally helped me figure out sizing etc.