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    The UPS Store

    3.0 (1 review)
    Open 8:00 am - 7:00 pm
    Updated a few days ago

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    1 year ago

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    The UPS Store

    The UPS Store

    (26 reviews)

    Yesterday I stopped by to pick up a package. When I arrived, the line was wrapped around the store…read more Whenever I see the line this long, I know I'm going to be in there a lifetime. But not yesterday! The three ladies working the counter yesterday was very efficient! They got through every customers's needs effectively and efficiently. And I wasn't there long at all!

    I've come to this particular location (corner of Veterans Memorial & Discovery Blvd) a couple of…read moretimes within the last 12 months. And I have never had a problem. Today was no exception. I'm specifically taking time out to write a review today because of the stellar customer service from the moment I walked in. I was greeted, asked to approach the counter with a smile & "how can I help you?". I needed to print several pages and I mistakenly sent the request to the wrong local UPS email address. Finally after several attempts and no messages available to print, Ms. Leslie asked to see my "sent" messages on my phone & she immediately realized I had added an extra letter to the email address (......... a big "duh" on my part ‍). She PATIENTLY waited by the computer for me to re-send all the emails and told me it was "no problem at all" when I expressed disdain at my own mistake and for holding her up from the next customer..... like a whole 7-8 minutes. LESLIE is gracious, kind and exactly what UPS should hope for in great customer service. I WILL return to this location.

    The UPS Store - shipping_centers - Updated May 2026

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