There was an older woman with silver/gray hair that was absolutely no help…read moreto me whatsoever. I asked for help and she just pointed. That's a huge no-no in customer service. I needed assistance, I have a disability that isn't obviously visible, which in turn required assistance. I asked twice. The second time, a younger guy at the counter kind of rolled his eyes at me and looked at the older lady. I moved here from out of state, and a very large city where there are a lot more people than in Lincoln Nebraska, and I was always treated like a valued customer, no matter how busy, or big a store was. This place is horrible. I had to leave and not get my print job done. Thanks for nothing.

Paul provided excellent service and attention to detail for a large photo poster and half brochures…read morefor Memorial Services for a deceased family member. Much appreciated! We recommend this business to help complete time-critical special printing projects. Also, packed and shipped something during the same visit.

I had a wonderful experience working with this local company. The employees are down to earth and…read moreknowledgeable. The prices are excellent. I would recommend Pioneer to anyone with printing needs!

I've always worked with Dave on orders for the Nebraska State Patrol - he's thorough, very helpful,…read moreand gives good professional advice for the completion of our printing requests.

I am 61, computer illiterate, and ultra-picky when it comes to design and consistency. My…read morenon-profit healthcare activism organization desperately needed a website that looked professional and engaging, was easy to navigate in, and would reflect our top following on social media. Having NO money, I Googled "website design for non-profits" and Firespring popped up. First, their OWN website looked great. Their text was clear and well-written and I figured it was worth signing up for the free demo. I was blown away. The use of imagery, page layout, variety of content - all of it was above and beyond my expectations and the amateurish sites we'd had before. The only thing giving me pause was the cost. The $90 monthly fee would have to come out of my pocket. But we couldn't really reach people who weren't into social media without a website and it was urgent that as many people as possible have a source they could go to for factual, up-to-date information and action alerts, as well as other resources. So what if I didn't eat for a week? LOL I won't lie. It was NOT easy. The way pages are populated is clunky and way too redundant with multiple clicking and, for me, too many steps in the process that if one is forgotten could screw the page up. Vast improvements have obviously been made since the other review from 2012 since I don't even know what html is (I thought it was an abbreviation for "hotmail") and there IS a photo editor. Anyway, I started in the middle of August and the site went live on November 1. BUT, the one reason I will always recommend Firespring is the PEOPLE. From Zach, the first person I spoke with, to Megan, my project manager, to Tania Marie, webinar teacher and support lifeline, I felt valued, respected, and supported. Whenever I needed help (a LOT), all I had to do was call and either Megan or Tania Marie would spend as much time as they needed to walk me through things or just pull me back from the edge! Though they certainly had good reason to, I never felt like they rolled their eyes and made fun of me in the break room. Never a hint of judgement or snark in their voices, no impatience or frustration with my ignorance. It's a rare, almost extinct, thing to find a business to whom "customer service" means THEIR service to the customer, not the other way around. Firespring is that rare bird. Bottom line - DUH now has a website it can be proud of, it's worth every penny, and if I'm ever in Lincoln, Nebraska, I'm going to thank them in person!

With almost ten years of webdesign under my belt, I believe I have found one of the poorest…read moreprograms to date. To start with a positive, their customer service is wonderful and are quick to respond...which is good because you are going to be spending A LOT of time with them. Our organization signed up with Firespring as a means for volunteers and staff with little tech experience to be able to update our site. This is absolutely impossible with the design of Firespring. The biggest issue is its reliance on strict HTML coding. One must have strong HTML programming skills and be able to handle the tedious keystroking of every code (it doesn't even have the handy auto-fill as most basic editors had). There are no toolbars, no shortcuts, just plain HTML reminiscent of programming during the Clinton administration. After a sharp learning curve of maneuvering around the awkward interface, a users time gets eaten up by the lack of an image editor. Even a simple dragging of corners for re-sizing is beyond the technology of this antiquated system. Keep a separate image editor open on the side at all times, because you're going to need it. The forms allow for no tweaking in terms of design/appearance, thus very unprofessional looking, and to upload files, only 4 allowed at a time to their server which in turn they will EMAIL to you! Unless you're looking for good customer service and some pretty graphics/color schemes, I strongly advise to seek the numerous other services out there....most of which are easily found for free these days.

Don't use the South 48th store. The employee was no help. She couldn't laminate a sheet of paper or…read moreprint a picture from my phone. There's no customers in the store and her attitude is the reason.

I was in and out in 3-4 minutes. Very friendly and courteous young man helped me. He was great!read more

I had an amazing shopping experience here! I was in a rush to print off labels for my business. The…read morestaff was so friendly and helpful. Highly recommend.

I went here looking to refill some ink cartridges for my printer. I asked a clerk if they offered…read morerefills and he told me that they unfortunately do not. No big deal. But I asked him if he knew of anywhere in town that would refill my cartridges for me and he told me that there is no one in town who does refills. I took this to mean that I would have to buy new cartridges, so I looked that their selection and found that the cartridges I needed would cost $110 (before tax). I left. I then found out that there IS, in fact, and place in town that offers cartridge refills! AND they offer new cartridges at a fraction of the price! (Cartridge World, by 56th and Highway 2) Bottom line, I went into Office Depot needing help with refilling cartridges and they outright lied to me, trying to get me to buy brand new cartridges from them at an unreasonable markup. Funny enough, I checked Staples right after I left Office Depot and they told me the exact same thing.

They delivered a package to our house didn't ring door bell to let us know it was there left it by…read moredoor and our pup got a hold of it and tore it up why can't they knock or ring door bell know we have to buy another on for people being lazy or don't care about other people thing

The UPS Store on 70th and Vandorn in Lincoln, NE has an array of services including returning…read morepackages to Amazon, P.O. Boxes, faxing, and more. They have gone through a lot of employees so it is kind of hard to keep up with them. I have always had the best service. The employees are knowledgeable, kind, and understanding when one gets frustrated with sending and receiving packages. They are quick in greeting you with a warm smile. I always feel my packages will be safe in delivery because UPS employees are super efficient. They want you to be a satisfied customer. Sometimes there are long waiting times because of the high volume of customers coming and going. The staff has a knack for balancing all the customers as they serve them and recognize people that walk in the door. I highly recommend this UPS store because they have full services. Like me, not having a printer, it is easy to create an online order and pick it up in one day or less. Their website navigates one easily through all the services. It walks you through step-by-step in creating your product. Overall, they are nice and willing to help you with your needs!

Meli and Matt were exceptionally patient and accommodating in guiding me through the process of…read morecreating a memorial book. They demonstrated amazing customer service and the finished product exceeded my expectations!!!

Fantastic team! They not only rushed an order but also made several corrections and even delivered…read moreit minutes before my meeting. I highly recommend Matt and his team!

Paul Burner at Slide Arts has helped me tremendously with my website! He gets the work done…read morepromptly and let me know how the progress was coming along the way. Great results and great to work with! I highly recommend Slide Arts!

Paul has made us a great website but the best thing about him is service after the sale. He is…read morealways answering our questions, making tweaks and helping us with SEO hints. Great work.