Maytag owner for 43 years and it went out. I bought a whirlpool dryer in Jan. It started to show…read morewear, paint wearing off and taking three load cycles to dry. I called, and customer service said,"that it was a manufacturing problem and not a customer service problem. "They did come out, said that the dryer duct needed cleaning and to use a de-creaser because I had a Chapstick falling out of my pocket." NO one leaves things in their pockets or uses Chapstick. It's been seven months, and it looks even worse than when I first had it and will continue to go downhill. I did get the dryer duct cleaned out, and it still takes two cycles to dry. The worst place for customer service. I'm calling the BBB again. I will never shop there ever.

We had an installation problem that they wouldn't cover and I see by the reviews below, it's not…read moreuncommon. 10-23-25 I just received a phone call from Schaefer's. We've both learned something from this situation and they are covering my repair bill. I'm glad that they called, I love their sales staff and I will keep using their store. Thank you, Schaefer's.

Will use again. They did a great job for a fair price, they were knowledgeable, friendly, &…read moreprofessional.

Quick response to our request for dryer repair…read more Professional, friendly and knowledgeable technician. Quality repair for a decent price.

I cannot say enough good things about Jim and Affordable Appliance Repair! He was on time,…read moreprofessionally attired, pleasant disposition, knowledgeable, and made suggestions as he diagnosed my issues. He worked diligently and consistently and cleaned up well. Pricing was more than fair and I had an overall very positive experience. I am definitely keeping his card and he will be my "go-to" business for future appliance issues. Highly recommended!

Jim is a champion, our 1 year old range fried on us and we called Jim at Affordable Appliance…read morerepair and he got us squared away for a great price, Jim is an easy going dude that you can talk about anything with. He's our guy, we will always call him 1st!

On time. Problem fixed. Price right…read more Yelp has a foolish requirement that reviews need to have a minimum number of words, so here they are: Your review needs at least 85 characters. Add a few more thoughts to post review.

Very honest. I called and explained my TV's issue and was told parts are not available for my set…read more There are used parts out there but doesn't recommend them as they could fail in a short time also.

Showed up on time, with the correct parts Explained the…read moreissue, put up with me asking all kinds of questions while he did his work and finished in about an hour. Was a fair price for the work and part involved Will use them again for other appliances

Nick was thorough and very knowledgeable. My problem was solved in minutes! I was charged exactly…read moreas I'd been told, with any additional costs spelled out by Nick.

With no prior relationship, I called this company for a repair to my dishwasher and Tony…read moreimmediately diagnosed the problem over the phone as a switch that was bumped into off position. He talked me through turning it back on and saved me a service call. Tony demonstrated the highest ethical approach to serving me and I will ALWAYS call him first for any future appliance repairs and will refer him to all of my friends in need of repairs. Thank-you, Tony!

There are quite a few choices for appliance repair in Lincoln... But I will pick Mike every time…read more Since I have moved to Lincoln I have called him for the things I couldn't handle myself. each time... on time.... fast... done right..and inexpensive. (better service and prices than some other companies I used when I lived outside of Lincoln)

Had an ice maker replaced less than 2 months ago. Asked to have it swapped out due to it not…read moreshutting off / functioning properly. Was told we would have to pay the $139 "diagnostic fee" for them to fix their mistake. Do not recommend!!

Three separate visits plus parts ordered, and the problem with my refrigerator was never solved. I…read moreasked for my money back, but they still insist on charging me a diagnostic fee. I feel that it is insulting to misdiagnose my problem twice and then still charge me a diagnostic fee.

I hired John to fix my broken outdoor gate latch and loose fence post. John was professional and…read moretransparent. He asked me what I wanted to fix and gave his recommendations on what he can do and up front estimates of time and cost. I would definitely hire him again if I had another gate or fence to fix.

From the owner: At Big John's Basics Handyman Services, we strive to give all our customers a 5 star experience!…read more We fix what you break!! From smaller projects like garbage disposal, sink, faucet and toilet installs to larger projects such as privacy fence repair and installation to drywall and associated framework! Call or text today for a free quote!!