Grateful for the staff at this store. I am always greeted with a hello and a smile. Excellent service. The quality and value and the variety of the products are great. My favorite UPS store. read more

Great place with great people. Heather is super nice & considerate. Always greeted with a smile and everything seems clean.

This is a busy location, but the turnaround is quick! Have used this UPS Store multiple times, especially for Amazon returns, and never had a problem. The staff is always friendly, helpful, and efficient. Highly recommend!! read more

Grandson in Indiana wanted a gator tooth necklace from his Florida Grandpa. Found one, sent it. 2 weeks later nobody knows where it is. Called customer service and some very rude guy who barely speaks English was clueless. Never again read more

When I arrived a week before Christmas, the line was out the door. I was there to return a package to Amazon. I almost turned and walked away. I realized that I needed to wait because the line was not going to be any better anywhere else. About 5 minutes later when I was walking out the door, I was glad that I did. They had three employees working and they were friendly and efficient. The line disappeared in front of me rather quickly. When it was my turn, I told the young man that I was returning an Amazon package and gave him the barcode on my phone. He scanned it, and out popped two labels. One went on the package and one came to me as my receipt. It literally took seconds. He was slammed, but was friendly.   I was impressed with my quick visit to this store. I would use it to return or ship packages again in the future. read more

Haley and the service associates at this stop are top shelf. Highly recommend all services provided at this particular UPS Store in the East Bay Plaza, Largo. read more

Service is phenomenal and Chad goes above and beyond. This store never disappoints. Chad has things done prior to the deadline and always follows up to make sure the customer is satisfied read more

At the present time, it may be a little difficult to find this location due to the renovations being carried our in the strip center where they are located. The store is located in the southwest corner of East Bay and Belcher roads in Largo. You will have to keep your eyes open for their sandwich board with the words UPS Store on it. We stopped by this location to drop off a package. The doors opened precisely on time. The transaction went smoothly. I would definitely recommend this location if your using UPS. read more

The UPS Store - Shipping Centers Near Me - Largo, Florida

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Hands down the best UPS store in Pinellas county, superior service & very friendly staff. read more

The UPS Store - Hands down the best UPS store in Pinellas county, superior service & very friendly staff. - Shipping Centers Near Me - Largo, Florida

I mostly use this store for Amazon returns. They always have enough staff who are knowledgeable and friendly. Even if there is a line when you get there it moves quickly and efficiently! read more

Thank you Tori for making sure my package was put together properly so nothing would be broken. You have a great attitude and did every thing you could to make it cost effective for me. You rock. read more

UPDATE: This place is still garbage. Amazon now has a way to send your returns back through a UPS retailer. Amazon states, bring your item in to UPS. No boxing it up required. Hand it to the clerk to get a receipt for proof of return. Thats it. So I make my way to this location and walk in with my Amazon item, -unboxed. And explain Im making an Amazon return. The little fella at the register just stares at it, and turns it over, as if to say 'where's the box'? Before I can explain what Amazon said, he says "Oooo-k". Then takes it, and puts it away. He returns, and just looks at me...............It was awkward, needless to say. I then politely say, "Can I have a receipt?" He then asks in an annoyed tone "You want a receipt?!" Before I can respond, he hits a button and prints out a proof of return receipt. To which, all I could think was, he was not going to give me a proof of return, and was going to let me walk out the store. Then there would be no way for me to prove I returned my item. And if that item got lost or STOLEN in transit back to Amazon, Id have no proof that I turned it over to UPS. So BEWARE, get your proof of return receipt, because they wont offer it to you! And while your at it AVOID THUS LOCATION. read more

Thanks to Max, Bekah and all the other employees for always treating me as a valued customer and making me feel appreciated. They are knowledgeable and friendly and offer first class customer service. I have been doing business with them for over three years and would not go anywhere else for my shipping and printing needs. read more

I had to ship some artwork out and Tristen and Rachel were so helpful. They worked promptly and professional. I even had a pricing problem and Rachel was able to work it out for me. I would definitely come to this store if I need to ship something again. read more

People in store are nice, corporate sucks, they tell you that you have 50.00 insurance but when they smash and break something you sent they tell you it was not packed correctly. I have been sending the same product for many years and theses guys are Apes in handling, you are better off with USPS in all ways. read more

I stopped in to make copies of some very large sized papers and was dismayed to see ten people in line. There were three clerks working very rapidly and it only took about 7 minutes get out of there. I was pleased by their efficiency. I have been here once before and that time they were also very helpful. Someone posted that they had a bad experience and a staff person was rude to them. That Is just the opposite from what I have experienced here and so far I have been impressed. read more

This use to be my favorite UPS store, until yesterday. I received a package by UPS that had our address on the box, but was the former homeowner's purchase. This has happened in the past. I opened the box unknowingly that it was not my package. Trying to be nice and we have returned neighbor's mail, when we accidentally received it. I took it into this store to have it sent back to Macy's. After standing in line, the little boy behind the desk scolded me in front of everybody about opening a package that was not mine. "You are not suppose to open other people's packages!" HUH? And then wanted to charge me shipping to ship it back to Macy's. So let me get this straight, you (UPS) delivered a package to my house that I pay the note on and you refuse to send it back to the company, so it can be redirected to the correct party. I LOVE UPS, but I will find another store to work through from now on and I send a ton of stuff out through UPS. Thank God, I have had a ton of positive experiences with UPS in the past! read more

I have not had this type of service in quite a while -- thank you Chad -- you were outstanding and thank you for helping me get my second box in the store. read more

I ordered my college textbooks for the incoming fall semester and UPS was meant to deliver them. Instead, the driver posted up in front of my mailbox and played on his phone for a minute, posted my package as delivered, and drove off. He NEVER got out of his truck, but posted it as delivered to door. This is the SECOND time this has happened with my textbooks, and the fifth time my packages just haven't shown up but were posted as delivered. I have tried to contact UPS multiple times, but they say to contact the sender who then tells me they can't do anything about it since it's already been sent. I will NEVER use UPS again, so long as I can help it. $250 down on a second order of textbooks this semester and $350 last semester. I can't do it anymore. read more

RIPPED OFF!!! I would urge you to avoid this store at all costs after our recent experience being cheated here. We were looking to send documents internationally and asked the store to recommend the most cost and time effective solution. They (customer service rep "KATELAND") recommended the most expensive solution by UPS even though better USPS options were available. We later found out they charged us 5x more than the usps option which they conveniently omitted telling us about. When we later called to check on this we were told that since this is a UPS store they will only give UPS options (even though they have other cheaper services on offer). Further even the UPS services they quoted and charged us were A LOT more expensive than the UPS themselves (also admitted by the store). They could have said this in the first place before they made any recommendations. They've gone about this in such a sly manner and later are so boldly defending their cheating that it is absolutely disgusting. Go in at your own risk, knowing they're trying to cheat you at every juncture. And PLEASE DON'T TRUST THEM. read more

Well here it is the 16th of October and I still have not received my camera & lenses or the insurance money. I received an email today from Dustin stating that they are still waiting on the driver's scan, since August. My thoughts are this, there is no driver scan because it was never picked up and that is why it has not been produced. Because if they had it why would they keep it knowing that I am not going to stop until they provided me with compensation for the camera equipment? It never was scanned, and originally I was told by Dustin that they label was damaged and they had to produce a new tracking number, I then asked if I could have that to track the [ackage and he said that he was not able to provide me with that information. It really is starting to look like an inside job. Be AWARE!!!!!!! read more

Worst UPS store ever! One star is way more than they deserve. Paid $93 to ship a tent for a show out of state. Not only was it lost (looks like it never left Clearwater) but it took almost 7 weeks for this store to respond. After numerous trips in person, and phone calls no response! Most unprofessional people ever! We had to buy a new show tent once we arrived in CT. Left it behind due to spending another $93 to ship back. Had to buy a 3rd tent here in Clearwater for an upcoming show. Yes.....that's 3 tents! Unfortunately we didn't add additional insurance, so corporate UPS would only pay $100 plus would not refund $93 shipping. The store gave us Only $23 for the shipping. The franchise owner thinks that it's fine that he doesn't return the full $93 shipping. Unfortunately I'm not going away. There is still the better business bureau and Chanel 8 news. It's principal at this point. All he had to do was refund the full shipping amount. read more

I went in to print from my email and had some challenges. The employees, especially Max, went above and beyond to help me. Everyone was professional and courteous. read more

Matt at UPS Store 0109 in Largo was AMAZING! He was able to help me coordinate a very challenging shipment... without me even coming into the store. He guided me through what I needed to do with calm professionalism and took care of the rest! AWESOME service! read more

I locked myself out of my car, with my purse and cellphone inside. I was dropping off a small package pre-labeled. John was so nice, he called Pop-a-Lock twice and got me some help. Aerial got me a chair and a water so that I could wait comfortably in their lobby. In fact she even talked to me to help me pass the time when there were no customers. Although I waited less than half an hour they could not have been more pleasant and helpful. It's nice to know that there are such folks in or world. Thanks again John and Aerial. read more

Great and speedy customer service.

So after I spent 30 minutes packing up this beautiful chair and another 15 minutes going on the UPS website to make my UPS ground with free shipping price from Largo to Alabama for $80.52 the website has me to either drop it off at the East Bay location or two other locations and since the East Bay location is less than a mile from my house I chose this one as we walk in with our large box with a gorgeous chair preciously back inside the disgruntled employee goes wait a minute I don't know if we can take that he had to call his manager he said the box was too big yet we're standing under the picture of the door advertisement touting bring a chair and will ship it to the other side of the country long story short they won't except a package it's too big the box was 34 x 27 x 40 you know the size you would have to use to pack up a nice oversize chair just like the one in their billboard advertisement hanging up in their lobby well I go back now why recommend anybody else know while I go to somewhere else absolutely read more