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Lake Wales, FL

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The UPS Store

2.5 (12 reviews)
Open • 8:00 am - 7:00 pm
Updated a few days ago

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Ask the Community - The UPS Store

Craters & Freighters Orlando - Packing materials

Craters & Freighters Orlando

(1 review)

John Young, Horizons West / West Orlando

An acquaintance recommended C&F Orlando for the packing/shipping of my fathers' record collection…read more(over 700 albums), record player, and guitar, along with some of my own personal DVDs and memorabilia from Florida to another state. The office team, led by Kimberly as the main communicator, and Enrique jumping in with details, was FANTASTIC. The crew that came to the residence, led by Javian (sp?), did a fantastic job packing/loading things in a careful, but timely manner. They were in-and-out within about an hour and a half. C&F had provided a rough estimate based on the items I told them, without being able to visit the residence and look at the items in advance; so I had to to rely on the items being officially weighed once everything got back to their warehouse and hold tight on the final weight against the estimate. THANKFULLY, everything came in well underweight; and the team was very conscious of my budget -- The overestimate at the beginning helped a a lot in factoring in unknowns, but the team did their research. Once I paid the invoice of the official weight of items, it was shipped via a carrier, FedEx, and even they took over and made appropriate arrangements directly with me for delivery. I am writing this review now that all has been unpacked and inspected, and ALL items arrived in perfect condition. They packed *everything* diligently and with extreme care. As a bonus, the only plastic used was for shrink-wrapping all of my items together on the pallet. All packing materials in the boxes were paper/cardboard products (see photos). I recommend this office for all Orlando locals, no matter where you are shipping to!

From the owner: Businesses and residential clients rely on Craters & Freighters of Greater Orlandos expert…read morepackaging, crating, and shipping services. Craters & Freighters is the only crating company with all the details covered. We can provide quotes that include pick-up, insurance coverage, packaging, crating, shipping, and delivery with one simple call.No project is too big. Call us today for a free estimate - 407-854-0404.

Goin' Postal - Outside of our store

Goin' Postal

(9 reviews)

Chris at Goin Postal Lakeland was amazing, she was very professional, honest and the quotes were…read morereasonable ..my package arrived safely and fast ( based on my shipping choice which btw is always US post Priority mail ) Back story: I made an online purchase that needed to be picked up from a local resident in Lakeland and the local common name shipping stores (wont name them but you know the names, they start with a U) all three of the nearest locations had ridiculous quotes for shipping and packaging...the strange part was that every single one had a different price, one more laughable than the other ( all quotes were based on the same dimensions, so I could not make sense of it) Anyway, I figured that there had to be a better option out there and after a quick google search, i was extremely lucky to find one with great google reviews- GOIN POSTAL LAKELAND. I immediately fell at ease when I stared talking to Chris, she comes across as a very honest person, very professional, Items were picked up without a hassle, calls and emails were done on time, shipping went out as promised and my packaged items arrived in perfect shape. I strongly recommend this place.... trustworthy and reasonable in price and best of all, she made sure my items were securely packed. I strongly recommend GOIN POSTAL LAKELAND WITH A 5 STAR REVIEW. Thank you again Chris.

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

Bent Rim Repair - B cause people know where to send their vehicles to Whee & Tire care!

Bent Rim Repair

(77 reviews)

Bent Rim Repair Daytona did a great job on my S560 Mercedes. Two rims had minor curb rash, and two…read morehad paint chipping after 6 years of driving and frequent car wash visits. Restore to glory by Ben Rim Repair with their "touch up" service. Looks like an restoration but cost less than a complete paint or powder coat job. Thank! Joe B

Stay away! Grelis Ruiz, the owner, is a dishonest person!…read moreI went to Bent Rim Repair for 2 used tires. After the tires were installed, my Jeep had a vibration, it didn't have a vibration before this. I went right back to the store, and was offered a solution. They didn't have any more tires that size, so they put my 2 old tires back on and gave me a refund. When my card was run through the card reader, it said "transaction unsuccessful. " The card reader said it was refunded, but the refund never went through. I was told to give it a couple days, because sometimes refunds take longer, so I did. I went back about a week later, and told them there was still no refund. I was told come back again, because maybe the refund still needed more tome to go through. When I returned the second time, Grelis told me that I would have to check with my bank to see what the problem with my refund was. I called the bank, and the bank told me that there was no record of this refund, and that the problem must be with Bent Rim Repair's bank. Now, I believe that the card reader simply had a problem sending the refund, because it said "transaction unsuccessful." And this was told to Grelis Ruiz. She told me she'd like to keep my receipt from the refund, so she could use it to "look into the problem." She gave me a reprint of the receipt to use instead. We'll, I didn't look very close at the reprinted receipt before leaving the store, but I wish I did. This is the part where she was being dishonest. The reprinted receipt said I was given a cash refund. I DID NOT RECEIVE A CASH REFUND. My transaction was only with my debit card. I returned to the store another time, with bank statements to show I never received a refund to my account. The store manager got Grelis on the phone. Grelis said she remembered me at the store, and said she was almost 100% certain she gave me a cash refund. SHE LIED! Grelis then said she looked at the security tapes and it shows her giving me a cash refund. SHE IS LYING! I fully believe she gave me the reprinted receipt as a cash refund on purpose, and then proceeded to lie about what happened. This transaction started out as a digital problem with their card reader, but then turned into an outright lie! I believe she "remembered me" at the store, because she knows what she did was wrong. I know this store has a lot of positive reviews. But, I'm telling you, BEWARE! Now, I'll never see my refund. And, if you have a problem, you may never get your refund either!​

The UPS Store - shipping_centers - Updated October 2026

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