I've gotten a few disposable cameras developed here before and it's always great service! Photos…read moreare done quickly and for a great price. Highly recommend to anyone looking to get photos developed. I'll never go anywhere else

By far the best business for your film developing needs! I've done business with other labs before…read morebut Knoxville Film Lab does the best job with high quality scans for a great price! They work very efficiently as well! Wouldn't recommend any other business for your film needs!

Brandon went above and beyond with my very random and particular printing requests with an abundant…read moreamount of patience and expertise. I really could not thank him enough. Please don't hesitate to come to these guys with any printing needs! 12/10 will come again

To Whom It May Concern,…read more I am writing to formally complain about an extremely frustrating experience I have had with FedEx regarding multiple shipping charges and the complete lack of resolution despite repeated attempts to address the issue. I originally shipped a package through FedEx, only to have it returned because it was damaged in transit. At that time, I was informed by FedEx representatives that I would receive credit for the issue and was instructed to simply create a new shipping label and resend the package. When I created the replacement shipment, I accurately entered the package dimensions and weight. FedEx quoted me approximately $128, which was the cheapest available option and reasonable considering the item itself was only worth around $250. Had I known the shipment would ultimately cost over $500, I would have never shipped it in the first place. A week after delivery, FedEx charged my account more than $500 without authorization or approval. Since then, I have spent the last two weeks calling customer service multiple times a day, only to continuously be transferred between departments and told to speak with someone else. Every conversation has resulted in the same runaround with no meaningful resolution. Eventually, I was informed that the charges were considered valid and that there was "nothing that could be done," despite the fact that I never agreed to charges that exceeded the original quoted amount by more than $400. Charging customers dramatically more than the estimated shipping amount after the fact, without transparency or approval, is unacceptable. As a result of this experience, I have completely stopped using FedEx because I no longer trust the company not to arbitrarily charge whatever amount it "deems appropriate." To make matters worse, I was charged again today for another shipment, and after once again spending time on the phone being transferred around, I was told there is nothing that can be done until after the holidays because the charge is still pending. At this point, it is very clear that FedEx has no interest in actually resolving customer concerns. Between the original shipment issue, the excessive charges, the repeated transfers, and the inability to speak with anyone empowered to help, this has been one of the worst customer service experiences I have ever had. I strongly urge FedEx to review these charges, provide a detailed explanation for why the final billed amount differed so drastically from the quoted estimate, and issue appropriate credits or refunds. I also highly recommend other businesses and customers proceed cautiously before using FedEx services. Sincerely, Robert Gomez

Due to my Amazon addiction, I am in here at least once a month for returns. Always a speedy and…read morepleasant experience. Today, I came in with a return and mistakenly thought it was usual instructions to bring in my return without a box or label. Reginald informed me that the system was actually asking for me to bring it in a box or bag for their label to go on. Oops! Reginald didn't even flinch and jumped in with solutions. He said he could tape it up in its current bag and place the label on that or he could search in the back and see if anyone was tossing a box (they were). He placed my item in a rogue box, taped it up and placed the label on. He didn't HAVE to do that for me, as it was my own mistake. I always love giving shout out for extraordinary service. He definitely deserves it for patience, friendliness, and problem-solving. Thank you!

Friendly staff! Consistently lock the doors before 6:30 close time. Many times 5+ min so plan…read moreaccordingly.

I and several of my friends have had many notecards printed at Printedge and they are always done…read moreperfectly and quickly!

From the owner: Printedge provides copying, printing, signs, vehicle wraps, banners, business cards, letterhead,…read moreenvelopes, forms, postcards, brochures, booklets, manuals, posters, direct mail, trade show displays and more for Knoxville and East Tennessee!

Great service and they can do it all. Printed my business cards and made vehicle magnets for me…read moretoo. They even took care of printing the mailers and posters for the Karns community fair.

From the owner: Specializing in: - Copying & Duplicating Service…read more- Printers-Screen Printing - Printing Services - Computer Graphics - Computer Software & Services

I want to give a shout out to Shelby Blaes, General Manager of the Oak Ridge, Tennessee, store…read more Online, I was purchasing a laptop and protection plan. Got to the payment part and it offered a Staples credit card with some benefits, so I applied and was immediately approved. Went to complete the transaction and it asks for my full card number, which obviously I do not have. Several phone calls and nothing, I end up having to go to the store (which I was avoiding during the tax-free weekend of a pandemic!!). Shelby was unable to get in touch with anyone that would/could help solve the mystery, but assured me he would call on Monday and get it fixed. Along with that, he promised to still give me the tax free deal, even though the weekend would be over. He kept his promises.....called me Monday and had it worked out. I went in on Tuesday, signed the papers, and there laptop was mine. No tax!! I feel that Shelby went above & beyond, and that's not something you see every. Thank you, Shelby, for caring about your customers.

I have had very good experiences with both staff and print jobs at this location.It has never been…read morebusy upon arrival and I am always greeted warmly. I can't speak to other office supplies yet, but I do plan to come back next fall for back to school/work supplies. About other reviews-it is definitely in an older building (right in the heart of all of the busy shopping district in Oak Ridge) but no smell that I personally noticed. I will be back!

Very helpful and friendly. They of course have everything you need for back to school/college…read moreoffice needs. They also have printers, computers, office furnishings and inviations you can make yourself with your printer. They have personal services also. Fax, printing needs etc. This place is not busy at all and its easy to get in and out. Very clean and has a very friendly staff.

Like, but over priced. Good selection and can order on app and pick up. Service is good, but…read morealways short staffed.

Thank you Shelby Blaes (hope I've got the spelling right) for all you knowledge and support…read more Buying a printer ( BEST BUY)‍ to go with my new MAC ... and did not get any correct info on hooking it up there.. STAPLES WAS A FEW STEPS AWAY... BINGO .. you answered our questions, produced what we needed and were on top of every question we had!! Putting our Best Buy experience to shame.. just being truthful as these purchases should be a good experience..... as you've put some obvious money into something that you're expecting to work, right!?!? I can't thank you enough for doing your job so well! It's a blessing to get someone in the area your looking into that is honest and knows what they are talking about! We then bought a desk through another sales gal there who unfortunately the tag was on the wrong desk and when we got home we had the wrong desk! We brought it right back and you jumped right in on the situation, making sure we were taken care of and again I want to thank you for making our day a good one. Staples is extremely lucky to have you as a sales person with your knowledge your personality and the experience that you bring to your customers, thank you!!

Went to the restrooms and I thought I was going to vomit. They were so disgusting. They hadn't been…read morecleaned in months. Meanwhile, you have two employees standing up front just greeting you. You tell me what you think when you see these pictures. I think corporate needs to secretly come visit this place.

Crazy good customer service! Highly recommend. They offer full service, packing, shipping pretty…read moremuch any method you want.

The girl there was very helpful. Even though their notary left she still printed our doc and told…read moreus where we could go to get it notarized.