I checked open hours and drove an hour to ship a ground package only to be told they can't accept…read morepackages after 4:30? If they are open to 6, why not accept packages for next day? The woman was unapologetic and seemed to get joy pushing this policy. Have dropped off later in the past so now I just avoid them like the plague. Everyone else there seemed super nice, but not worth her ruining my day. 2 hours of driving time wasted! Moved to the area but will have to use another location.

Always (always) so very very helpful. Above and beyond with a small town personal touch! (Even…read morethough Kerrville is no longer a small town!)

The nastiest women work here; don't expect a friendly face unless you've lived here your whole life…read moreand look like they do. Even then, expect condescension, nastiness and rude behavior. One woman in particular (Hispanic, long dark brown hair) is the rudest, ugliest personality I have ever had to deal with. She can't answer simply questions without becoming mean and frustrated; if she doesn't want to do her job, she should quit. My father and I have taken to allowing my mother to retrieve the mail as the women seem to respect her more than the two of us (wonder what that's about). It's horrible to feel intimidated when you just need your mail or have a few simple clarifications to make. I hate this post office and I feel like someone needs to educate this team on appropriate customer service and how to be nice! Someone's mother failed them in that department.

Friendly, professional and helpful staff that offer a great variety of services. Have been using…read moretheir mail service for years.

This review is specifically for Colt. What a dream packer! He handled several antique things from…read moremy grandmothers house with care. He not only packed the items well, he really showed grace and compassion as I was dealing with her moving into Memory Care (a hard thing for anyone.) My packages have arrived in tact! And not worse for wear. I'd used Busy Bee one time prior and the results weren't as good as with Colt. Highly recommend him, even if he can't send wine :/ That's right, Texas won't send wine. For a state that's sooooooo obsessed w itself, it probs should figure out a way to help support one of it's industries (LMAO) but I digress. A+ for Colt's packaging and customer service :).

This place has gone down hill two different times the laundry was not spun right or dried…read morecompletely and it's expensive and there's no one on site anymore or anyone to call

One of the best laundromat I have ever used. Clean. Has a bathroom. Good prices. Laundry detergent…read moremachine. And a change maker.

We had a great experience here. The blonde lady at the front was very friendly and showed what all…read morethey offered. She talked about the insurance on the items and helped with the perfect size boxes. She made a ten order of awards to mail out very pleasant. I noticed customers were bringing snacks and drinks for employees. It makes sense because they were all sweeties. I like the scan option with the UPS labels when you want to get through the line quicker. Although, small they had quite a bit to offer and enjoyed doing business with these kind folks.

The worst customer service I have EVER seen for UPS. Plus charge $10 a day, including the day they…read morecome in? Had some chairs shipped there. The young man said "oh my back" AND had a dolly! He laughed about it! My boyfriend, who is 55, picked up the box and put it in the car. HORRIBLE!!

Best laundry mat I've ever been to -- dropped off clothes - text communication through the process…read more- returned to receive laundered and folded clothes excellently presented ! And

Stopping for stamps and mailing out some postcards…read more Employees are very welcoming and friendly. They were so helpful in showing us the stamps they had and stamping our postcards with the official Kerville stamp.

Goodness! What a wonderful wonderful post office! Folks are greeted by name and with a smile!…read more When I've needed some extra help (lost package, etc), they go above and beyond!

Smooth move, friendly guys, very reasonable pricing and would hire them again. At first I was…read morereluctant to hire someone out of Austin but they did great.

All-in-all the packers and movers were very nice. They worked quickly as well. When we were…read moresurveyed we were told that it would take 6-8hrs to pack one one day , 6-8hrs to move on the second day, and that they would need two trucks. We told them it would be less because we were going to be doing some of the move ourselves which we did do. In addition, we asked if it was okay to leave things in some of the armoire and dresser drawers but just tape it up. We did this when we did a DIY move from another state to here. We were told yes. We also had newer boxes that had been donated to us to help cut the cost. On the day of packing, the packers told us we were "taking hours from them" because we had moved so much stuff ourselves. We also showed them the boxes they could use. We were told they would use some of them. However, the larger wardrobe boxes were not used so we had to pay for them. The lead packer said she felt the dressers would be too heavy for the movers if we left stuff in there. On the bottom was glass so I understand why she packed that. I said okay you can empty one of the TV stands since there was a lot of stuff in there. However, when they were done they also emptied two of the armoire drawers, which was not organized and had junk in it. Had I known I would have packed those myself. By doing so, they mistakenly packed our spare car keys even though she insisted "we don't pack keys". Well they unfortunately packed the spare car keys which I was able to find that day by unwrapping boxes to find them. On the day of the move, they did bring two trucks so they would not have to lose time going back and forth to the apartment twice. We had told them they would not need two. However, to justify it they put some stuff in the second truck. I think (I could be wrong) they were trying to make up some of the money they could have made had we not moved some things ourselves. I could not find some things (this is normal) but in one of the boxes, I found they packed my workout sneakers and my stationary bike shoes (in the shoe boxes) with stuff from under the kitchen sink and two small frying pans. I think this is inappropriate. We are still unpacking so I am not sure what else I will find like this. I do take some responsibility for not being organized but it did cost more than we hoped since we moved some things ourselves. Were they professional -yes, were they quick - yes. I should have been more organized as well. I do wish they had used more of our newer boxes than their own materials to help cut the cost. I do recommend them but make sure you are organized and are able to watch as much as possible to see where they are putting things.

Raspberry Beret (Prince), Sharp Dressed Man (ZZ Top), Suit & Tie (Timberlake), & You Look Good In…read moreMy Shirt (Urban) all wouldn't have been written if they'd used Lemon Tree Cleaners. If you're interested in taking pictures of all the clothes you drop off (to prove they were in good repair), folks not standing behind their pledge, and high prices, by all means go! Otherwise, avoid them! They tore my dress across the front under both arms and claimed I brought damaged clothing in for dry cleaning. They had many opportunities to alert me. They had the opportunity when I dropped the dress off, they had the opportunity prior to cleaning, they had the opportunity to call me before cleaning, and they had the opportunity to show me before I paid and left with my dress. None of which they took. When I stopped by the store with my torn dress, the manager said she'd look into it. Thereafter, she avoided my three calls for which I left messages. She never followed up. Businesses like that need to close their doors if they can't treat customers appropriately and take responsibility for their actions. So I am alerting you all, handle with care!

Took a pair of shoes. needing heels caps. They job shoe repair out somewhere( clerk "didn't know…read morewhere or how to contact " them. Didn't tell me how much they would charge. 3 weeks later they called to say shoes were ready. Went to pick them up and the bill was $114! FOR MAYBE A $20 job! No manager available until next week and ,again, clerk wouldn't give me a phone number!! I am beyond steamed!!!! Wish there was a zero star option.

Super friendly!! Very helpful!! Love this place beats fighting traffic and the line at the main…read morepost office!!

From the owner: Busy Bee is your local mailing and shipping expert in Fredericksburg, TX…read more Give us a call! No switchboards, just real people ready to help.