I needed something notarized, and this was the only public place I could find with notary services in the entire Columbia River Gorge, so I came here. It took a few hours to track down the notary, who seemed to be on some kind of flexible schedule. But, once we were finally both in the same building at the same time, it went really smoothly. "Paying someone to verify that you are the person in your ID photo so that you can get a birth certificate to get a new ID even though you already went through this whole entire process when you got your driver's license in the first place is so much fun!" -no one, ever At least it only took a few minutes, and he only charged me $10. The documents that he notarized for me were accepted by the county clerk the same day. Everyone who I interacted with was friendly, and the store didn't seem to be too overcrowded as compared to some experiences I've had with UPS stores in the Sacramento area. read more

I will NEVER use this store again!! I ordered a gift for a granddaughter It shipped to me from New Jersey and the charge was $19 ( I know this because I had to pay for shipping) I shipped it this morning to our granddaughter in Ohio and this store gouged me for $59 !!!!!! DO NOT Use this store as they price gouge!!! read more

Don't select this location for Amazon pick up unless you want to pay a $5 per amazon package "handling fee." I am traveling from Idaho to Hood River and selected this location for my Amazon pick up. When I got there I was told they got the delivery but they might not get it sorted until tomorrow! I needed my item that day for a medical device. They did finally give me my order but charged me a $5 per amazon package for "handling." I had 2 packages so I had to give them $10 for them to release my packages to me. I travel frequently and have never run into a handling charge when I have selected a pick up location for my Amazon packages. I paid the fee and reported to Amazon. read more

So convenient, fast and efficient. I use mostly for Amazon returns and the process couldn't be any easier and service is friendly. There is plenty of parking right in front. The UPS Store is conveniently located in the Heights shopping plaza on 12th making it easy to get my packages shipped and then run my other errands. read more

The UPS Store - Shipping Centers Near Me - Hood River, Oregon

A few weeks ago, I was dropping off a few holiday gifts to be shipped. The line in the store was uncharacteristically long. I overheard that part of the staff had to leave due to illness, leaving the owner Brad alone to handle the situation. It would easy for him to have a negative attitude given the workload. But he was as positive and friendly as always! Processing the packages, answering questions, and helping his customers with quick efficient skill. He knows his business, and how to create a professional positive vibe for his customers. It was impressive. Anyone can perform in ideal situations, but few can raise the bar in difficult ones. Brad can! Much respect, David W. read more

I have been using there services for many years and they are always on point. thank you.

In Dec 2019, we arranged for a painting to be shipped out of state from a gallery in Hood River, which was packaged and shipped from this Hood River UPS store. This UPS store did a very poor job of packaging the painting for shipping, even though we paid over $200 for the service. They have subsequently been unresponsive to the gallery's repeated attempts to understand what can be done to rectify this situation. Please see attached photo of the damage cause by this store's shoddy work. Being very disappointed in this UPS store's service level is an understatement! read more

The UPS Store - Shipping Centers Near Me - Hood River, Oregon

I had a great experience here today. I needed to ship hiking poles back home. They're not the folding kind, and there's no standard box to fit them. The gentleman at the store measured them, grabbed a shipping tube (they stuck out the end), and found another cut portion of s shipping tube to fit right over it. Really clever, and much cheaper than shipping from Portland last year, when they built a box for them. I admit to being hesitant to come here given the single negative review, but when I looked closely, it matched the characteristics that usual makes YELP software ignore reviews (i.e. No other reviews ever done by the person), and some other sites had multiple positive reviews for the place. It's in the same shipping center as Rosauer's (closer to Walgreens), with easy parking and convenient hours. Staff was friendly and I thought they were really helpful. By the way. I was given a receipt detailing all the charges, along with tracking info. I didn't have to ask - and that's been standard at all UPS stores I've shipped from. read more

The UPS Store - Shipping Centers Near Me - Hood River, Oregon

Amazing! This store saves us a ton of time. We have been customers for decades and will continue to be. Only good things to say about this location. read more

Love the service here. Every trip is easy, affordable, and they seem well staffed! I commonly am in here for a quick online shopping return or shipping a product to a eBay buyer. Never had a problem here. Nice they are open till 6 so working people like me can still ship things out. read more

The UPS Store - Shipping Centers Near Me - Hood River, Oregon

Awesome service. So efficient and professional. They do the packing for you. I was in and out in less than 5 minutes. Price is reasonable too. read more

Brad and his staff are extremely helpful and professional! They go out of their way to help pack boxes and ship them off quickly and always with a smile. They are great!! Full service. read more

Stole from me ??? After laying my great aunt to rest we had a few small family heirlooms we needed shipped home. It had been a rough three days. We had some picture albums and some frame photos, an American flag that was my uncle's when he passed away. My aunt had left some small trinkets in the form of jewelry for my daughter. It wasn't expensive jewelry by any means most of it was costume there was a couple of very small diamond earrings and a small diamond pendant but for the most part it was all costume jewelry. The folks at the UPS store helped us package everything up and it was sent via ground. Unfortunately when the box got home there was one thing missing. The bag that held the jewelry. We called the store knowing that there's probably nothing they could or would do about the situation and that what's been done is done. It's not the fact that it was worth all that much, it's that some family heirlooms have probably been hocked off for a couple hundred bucks. I take full responsibility in the fact that I should have kept those items with me. And my complacency in not being more diligent to the depravity our society has come to is my downfall. Obviously I can't in good conscience recommend you use The UPS Store in Hood River. read more

We use this UPS Store to ship valuable artwork all over the US. Brad and the staff are all very professional and reliable. They are pros at packaging artwork and it arrives perfectly. Highly recommend this store! Insurance $$ for shipping is very reasonably priced. read more

Love this place! Fast, friendly and extremely efficient! So glad Hoof River now has a UPS Store!

This place is impressive! I am always greeted by friendly and enthusiastic staff who are conscientious, quick and efficient. Their customer service is outstanding. They have consistently gone the extra mile to make things work for us and to handle our unique shipping needs. I have used their services since 2005 and have shipped hundreds of items cross-country with them. I have yet to encounter a single issue with them in 15 years. Thanks to everyone at the UPS store. We are customers for life! read more

My wife and I each own small businesses in Hood River and rely on this UPS store almost daily for various printing jobs as well as the shipping and handling of items purchased on our website. Even during these times of added pressure, the service associates maintain a professional and positive attitude. In our opinion the UPS store is an example of a finely run business and a true asset to our community. read more

Excellent and friendly service. I needed access to a printer & scanner, got me in and out, and the price was right.

Tawnya was highly responsive to my issue and worked diligently to resolve it. The store is very clean and the staff is friendly and helpful. Also, they have a fantastic selection of greeting cards. read more

Was there today mailing a large item that was on the heavy side. The gentleman helping me was not only professional, but provided exceptional customer service, helping to get the supplies needed to pack the item securely! read more

The staff at this UPS store location is really helpful, attentive and willing to spend the time to make sure you have packed your boxes in the most cost effective way. Doug and Jamie are a great team! The customer area was clean and organized as well. Good customer service is the key to repeat business and I will definitely be back!!! read more

This is an awesome UPS store! Super friendly & helpful staff and a great atmosphere!

Warning: someone working at this business lost or stole a package I dropped off there. They do not give receipts, and most people don't ask, thinking the UPS tracking number will keep track of it. This is standard procedure, according to them. But my return to a computer company (identifiable on the box, my mistake) never even got scanned in. The manager did not care one bit and was aggressively rude. read more

It is a great pleasure to take the time to review The UPS Store in Hood River. I've been a customer for years and use them for my printing and shipping needs. Quality staff, that go above and beyond. They make having to ship stuff, effortless. Not only is everyone pleasant and professional, they're diligent! The staff makes it easy for the customer and I will always use them for my shipping and printing needs. I also admire how community oriented this business is. In various volunteer posts outside of my business, they're very kind in giving back to community organizations. This makes it even more enjoyable, to give them my business. Cheers to The UPS Store in Hood River, for being a quality business in the community. read more

I do all my shipping business with them. I have them package a ton of custom made glass artwork ranging from $500 to $27k. I have been letting them package my very fragile work for years. My customers say they get my work and it's packaged like it's indestructible. I always laugh when they say that to me. I have to say all the employee's are very friendly and try to help me as fast as they can. If all UPS Stores are this way, I would recommend using them. read more

This is simply the best brown santa store there is!! Brad Rylic is one of the best owners out there and goes above and beyond for his employees and guest! He has hand delivered several of my items to my coffee shop! That's service! I also know they contribute quite a bit to the community through events, fundraising, and their own time to make events a success! Thanks hood River UPS! read more

This is far and away the best shipping store in the Gorge! We ship both smaller packages and large crates worth thousands of dollars and these guys do it all with out a hitch. Incredibly professional and friendly! Great to have this type of service in Hood River! read more

All of my interactions with the Hood River UPS store on 12th have been excellent. Always courteous and helpful. As soon as I walk through the door I get attention. If others are ahead of me, they acknowledge me and say they'll be with me asap. Never a long wait. I highly recommend them. read more