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    The UPS Store

    3.1 (7 reviews)
    Open 8:30 am - 7:00 pm
    Updated a few days ago

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    Destroyed
    Victoria U.

    If I could give a ZERO review, I would! O/10 DO NOT RECOMMEND!! My company used the Hixson UPS store to pack and ship a rare antique French book press for a customer in Idaho. He paid $400 for the press $200 in shipping only to have his purchase ruined. The box arrived and the item had NO PACKING MATERIALS!! No bubble wrap, no packing peanuts, NOTHING. Why would you not use packing materials when you have a pack and ship guarantee? The book press itself is iron and the handles were totally snapped and I don't even know the force that must have taken. Clearly the package was thrown with total disregard for seller, buyer nor the contents. As mentioned this book press has been in one piece for over 100 years and transatlantic shipping that is UNTIL the UPS store in Hixson Tn got ahold of it costing me a client and the customer a book press This is just a total and utter disappointment and laziness on your part, Im disgusted and will NEVER use UPS again..

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    2 days ago

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    9 months ago

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    Local

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    3 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (8 reviews)

    I was the winning online bid on a large (31") and heavy (20 pounds each) pair of 19th century…read morefigurines from an auction house in Hixson, TN. I live in Southern California and had obvious concern about getting these fragile items safely delivered halfway across the country. The auction house ships its items through this UPS Store #2066 in Hixson. I personally spoke with Daniel at the UPS store, who is one of the fine people who pack items for shipping there. He could not have been more professional, polite and helpful, as were other people I spoke to on the phone there. My two, top grade, large boxes arrived at my door quickly, safely, and with the best possible professional packing as you can see from the pictures. The figurines were in perfect condition the way they left Tennessee, and great thought and professional skill went into the packing, with protruding features accounted for with foresight. Packing is a SKILL, and when not done right, disaster happens. Thank you UPS Store 2066 and Daniel for a job well done that I don't take for granted, having watched customer service slip generally over the past 50 years (but in defense of service people, many customers are ruder and more demanding). For my money, this UPS Store shipping services are top notch and I'm grateful.

    my wife came to the UPS store on hwy 153 in Hixon Tn yesterday June 7th 2024 and the employees…read morethere were rude , childish and didn't try to help her . as a matter of fact they laughed at her after saying she is going to ruin my whole day and a lot more . long story short she took my packages back with her. I will have some resolution for this if I have to go there myself. if anyone has a way to get in touch with the owner it would be much appreciated. thank you

    The UPS Store - copyshops - Updated June 2026

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