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    The UPS Store

    3.0 (6 reviews)
    Special Hours Closed
    Updated a few days ago

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    7 months ago

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    Local

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    3 years ago

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    3 years ago

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    Local

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    5 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (8 reviews)

    I was the winning online bid on a large (31") and heavy (20 pounds each) pair of 19th century…read morefigurines from an auction house in Hixson, TN. I live in Southern California and had obvious concern about getting these fragile items safely delivered halfway across the country. The auction house ships its items through this UPS Store #2066 in Hixson. I personally spoke with Daniel at the UPS store, who is one of the fine people who pack items for shipping there. He could not have been more professional, polite and helpful, as were other people I spoke to on the phone there. My two, top grade, large boxes arrived at my door quickly, safely, and with the best possible professional packing as you can see from the pictures. The figurines were in perfect condition the way they left Tennessee, and great thought and professional skill went into the packing, with protruding features accounted for with foresight. Packing is a SKILL, and when not done right, disaster happens. Thank you UPS Store 2066 and Daniel for a job well done that I don't take for granted, having watched customer service slip generally over the past 50 years (but in defense of service people, many customers are ruder and more demanding). For my money, this UPS Store shipping services are top notch and I'm grateful.

    my wife came to the UPS store on hwy 153 in Hixon Tn yesterday June 7th 2024 and the employees…read morethere were rude , childish and didn't try to help her . as a matter of fact they laughed at her after saying she is going to ruin my whole day and a lot more . long story short she took my packages back with her. I will have some resolution for this if I have to go there myself. if anyone has a way to get in touch with the owner it would be much appreciated. thank you

    Mailboxes Express

    Mailboxes Express

    (3 reviews)

    Very useful place , helpful ladies both times I've been. Great one stop shop in a pinch. When you…read moredon't feel like driving to. And for a notary it's nice to have options!

    The response from the owner is a categorical lie. No expletives were used by either party and no…read moreparty was called any names ; the owner is clearly embellishing (lying) in an attempt to try to deceive anyone reading the review. I don't deny I was upset, because the owner, who was immediately belligerent and unprofessional, left the shipment sitting on the floor rather than give it to the FedEx driver! Furthermore, the shipment was prepaid! She had an opportunity to correct her employee's error, but chose instead to make a bad situation worse by summarily REFUSING to follow through with shipping the item because I questioned the inaccurate information I was given when I dropped off the shipment. The FACT IS, the original employee (who was ACTUALLY THERE when I dropped it off - the owner who fabricated the response WAS NOT THERE when I dropped it off) told me the tracking info would uploaded. To anyone reading this review, you will have to judge for yourself. Please read my original review. I stand firm by it in good conscience; it is 100% accurate. I WAS THERE on both days - the owner WAS NOT and ADMITS IT in the response.This owner is dishonest and unprofessional and is using LIES in a futile attempt to deflect from her failed management of the situation and belligerent behavior. Please consider taking your FedEx shipments to Dollar General or Walgreens where shipment acceptance information (which can be critically important when meeting a shipment deadline) will be immediately uploaded upon receipt - as it should be in 2023. Please avoid Mailboxes Express, where they are stuck in 1975 and aren't secure enough as people and business owners to respond to a legitimate shipping concern from a customer without going berserk.

    The UPS Store - copyshops - Updated May 2026

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