Excelente customer service!!…read more Owner is very helpful and service is fast. Great location.

We have worked with other Postal Annex locations but this one is exceptional! We have been working…read morewith John and Damien for over a year and it has been an absolute pleasure. They are Johnny-on-the-spot, taking care of all our needs and answering our inquires. They are timely, knowledgeable and courteous. We will definitely come back if we are in the area and need shipping, printing or mailbox services.

Wrong hours listed for fed ex - be aware. Tried to find nearest site - found this one - per yelp…read moreopened until 11pm. Not.

My wife asked me to pick up a few things from Walmart after work and at first I was reluctant, I…read morehate grocery shopping. However she ordered them online and all I had to do was park! I was quickly greeted by a young lady named Liza, since it was my first time doing this I had a few questions and she was extremely knowledgeable and patient with me despite being a bit busy. Her customer service was excellent and I was out of the parking lot in five minutes and on my way home! Will definitely be using this service again.

Location is always busy but everyone has alway been extremely patience, helpful and sweet!read more

First off, this review is for this store location, not the company overall. (The company overall…read morewould be 2-3 stars at best). I've had a number of experiences with this store, due to various things that bring up the need for shipping or office services. This includes quick photos for when I was applying for my CPA license, done easily and fast, printing out of various e-mails and items I needed to get into test centers, done easily and fast, a crazy shipment for my day job where we literally carted in over 100 laptops in the early stages of COVID-19....handled easily and fast, going in just tonight b/c I'm trying to get details on moving boxes I ordered shipped via FedEx and the website decides I don't exist anymore...once again, handled easily and fast. I've gotten nothing but great customer service here, time and time again. While I won't be able to use this store much in the near future (I'm moving way too far away for that to be possible)...I'd still recommend them for anybody in the area. Time and again customer service has been fast, friendly, and efficient.

What a nice UPS store! I went in to return ATT components, and the man working there was most…read morehelpful. This office is inside the student union building at UTSA, and parking is an issue...if you just want to drop something off or go in briefly, you can just stop temporarily in the small circle drive in front. Anyway, you will get unmatched service there.

Not very utilized. They do usps and ups so it is a convenient location to get a lot of things done…read more Friendly helpful staff.

I bid on a set of lamps and the owner, Christine Guiterrez, never sent me the item. I tried…read morecontacting her many, many times through the online platform, email, phone calls and texts. Finally, fed up with the excuses I contacted the home office only to be told each franchise is independently owned and operated. While I have generally had good luck with the platform, I would NEVER buy from this girl, she is inept and full of excuses. CTBids.com really needs to have more control over their franchisees.

08/29/2025 EST Vintage Comic Lot - Joker #2, Superboy #100, Batman 500, FF Keys paid for the item…read morenever received thankfully I paid with Paypal they never respond to Paypal about tracking #

Had an appointment earlier this morning as I had signed up for TSA PreCheck and this was the…read moreclosest service center that takes your biometrics to facilitate the rest of the processing. I had filled out the online form before making my appointment as you never know how busy the store would be, esp. since it's the summertime. They take walk-ins but they have staggered time slots throughout the day. I figured appointments are more efficient use of my time. I got to the store about 15 min before my appointment as it recommends 10 minutes to sign in. I was directed to the left side of the store where there's a TSA-PreCheck sign/banner. I stood there waiting for just a minute as there was a sign that help would be there momentarily. A female employee asked what ID documents I had to present, then on a machine she went thru the prompts to verify my info from the online application, then proceeded to take my fingerprints on that machine and lastly a photo of my face using a tablet. I paid the fee and I think the process took maybe 5-7 minutes! She said I'd be informed within a few days but online it says it could take up to 60 days. Since it's summer, I guess we'll see? Near the processing center are travel items which I thought was clever for Staples to carry & cross-sell! There were luggages on sale, toiletry items, bags, chargers, travel pillows, portable device accessories, even packable backpacks! I ended up buying some travel spray bottles and as they were on sale for $0.99 and the saleslady said "It's buy 3, get one free!" So I snagged a travel bottle. She said she saw I had 3 so she thought she'd mention it. I walked around looking at other items like sheet protectors, adhesive type hooks, file folders, K-cup coffee, furniture, a variety of pens and the sale section. I didn't need any but wanted to see the prices. I'm glad the store has extra services as many people could just buy office products elsewhere like Amazon nowadays. I highly recommend a service center like this esp. since parking was wide-open and the location is just off the highway.

I'm now a Staples fan. The staff at Staples instantly helped me with a printer issue that no one at…read moreBest Buy had a clue about. Without going into too much detail, dealing with Best Buy was a nightmare. Staples at La Cantera is amazing. They are kind, professional, knowledgeable and efficient. I now buy all my office supplies and electronics from Staples. Thank-you for such wonderful customer service.

The assistant manager is always very helpful, and she goes out of her way to help with my special…read moreprinting requests.

They charge an additional $2.50 for work that only they can do. Plus additional setup fees. They…read morealso refused any nonprofit status stating you need to have an account. I am not sure how that is legal. All together, it was $16.00 to bind an already printed manual. $16! The work was subpar too.

This location has a large selection of rentals. Had a great experience and would certainly use…read morethem again.

I had an easy and seamless transaction with this location. Ms. Jennifer S. was incredibly helpful…read moreand easy to interact with. I appreciated her kindness and expertise with this transitionary period in my life. She is as helpful as she is wonderful! I would highly recommend this location!

Helpful and friendly staff, they have some great equipment that was able to do the scanning that I…read moreneeded at a much lower price than other places I checked.

Great customer service. And I loved how they offered a coloring sheet for the little ones! Friendly…read morestaff and I could hear an upset customer on the side but the staff remained professional and calm.