This is my go to Staples in Maine…read more It's super conveniently located, it's got plenty of parking (albeit it in a mildly chaotic lot and with tight spaces), it's clean and well organized, there's clear signage, and the staff is EXCEPTIONAL. I try to make it a point to make my returns here, do my printing here, and have any of my government-issued photos done here. The staff is so competent and so thoughtful and so efficient and so patient. For returns: you couldn't ask for a more patient staff (especially if you're patient with and kind to them; I've seen plenty of rude customers who a) wanted to skip the line because they had a "simple" return [where they assumed they could just toss their UNBOXED item with NO paperwork on the counter and walk away], or b) started belittling other customers for taking too long). Whether your QR code doesn't immediately work or you suddenly can't find it in the chaos that is your inbox or are returning seventeen items individually (...which I witness nearly every time I'm here), they got you and try to make quick work of the process. For printing: they always have me double and triple check that everything looks correct, and are - again - so patient as I meticulously scour the work. The other day, I watched them gently run after a woman because they realized they had made an error with her printing and, while she didn't catch it, they did, and wanted to make it right immediately. For photos: I recently had to have very particular government photos taken (that are not the normal size, and other Staples don't even offer the exact dimensions/the exact service I needed), and they a) knew exactly what I needed which immediately put me at ease, b) went out of their way to make sure all information that was needed on the back of the photos was available (going out of their way to fix it themselves when they weren't sure I had enough of the info that might be needed). I feel confident when I come to this Staples for all my business and professional needs!!

Easy process for Amazon returns and UPS package shipping!…read moreThe desk is to the right as you enter. The couple of times I was here, there wasn't a line. The interaction was purely transactional. They only needed to scan the bar codes on the pre-paid packages I was sending. The person at the counter was polite, said very few years and smiled for the "greeting" but not much else to the interaction. Parking is easy which is a plus. I can't rate the service or knowledge of the staff, but overhearing other conversations with customers...I would say, this is a good drop point for packages.

First time visiting this particular Goodwill location and would classify it as one of the better…read moreones. A much larger space than the more local to me location in Westbrook. Has a way more open space feeling so even if it gets busy it won't feel as busy and crowded. I will also say the largest portion of this location definitely seemed to be the clothing. Some of the clothing did seem haphazardly placed in the wrong size section but I'll assume that was customers putting them back however they wanted. If you are a fan of thrifting and being on the hunt for that ultimate find/hidden gem this would be a spot I'd recommend. It may take some time and searching but prices all seemed reasonable. My wife and I did not find anything we needed or wanted but since it's goodwill you know they'll have an ever rotating stock so we will likely return. Definitely one of the better Maine Goodwill locations we have visited in recent memory.

My favorite Goodwill, and it didn't disappoint today either. So many name brands here. I've been to…read moreGoodwill across the country. Maine, New York, New Hampshire, Florida, Texas, Hawai'i, and California. Falmouth, Maine is the best. Okay, Hawai'i was pretty good for Hawaiian wear, but didn't have the name brands like Falmouth, Maine! Wasn't looking for anything in particular, just looking. Maybe for a Lily Pulitzer dress. But just checking to see what they had. Wasn't busy at all. Isles are nice and wide to walk down. And racks aren't so stuffed that you can't even take an item out and have to shove back on the rack. Ross, and Marshall's and TJ Maxx is like that. And it's such a turn off shopping over stuffed racks. I found a Mexi Cali Blues top, which I love that store. And some maple syrup in a tin to bring back home. Their maple display was outstanding. And I'm so happy to be bringing back a little bit of Maine back to Austin with me. 1 item off my list. Cashier was a nice gentleman. Easy and quick check out.

Judy Sher was wonderfully helpful and the fragile goods were meticulously, beautifully and securely…read morepacked and delivered to California from New York Really first class. Highly recommend this service- and was the best priced of many quotes. Many thanks!

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy

This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

Keisha is the best customer service rep! She knows her…read morestuff and got me in and out quickly. Thank you!

They are awaits efficient and friendly and professional no matter how long the lines is or how…read moreunprepared some people are to mail their package

They F-ing suck payed for overnight delivery didn't get delivered until next day the asshole said…read morethey couldn't find address it was same address as before rot in hell scumbags

Consistent. Good quality and timely service. Available 24/7 for dropping off and picking up. Great…read moresewing/repair service too.

I have been impressed with PA's use of technology and fast turn around. This week I also had a good…read morecustomer service experience. I showed up with a car load of bedding. They came to the car to help me unload and organized what could be washed and what needed dry cleaning. In addition to the automated call, they called me to let me know it was ready and helped bringing the multiple packages to my car. Thanks to Glenn and his team.

Great location, but only if you aren't driving! Located in Monument Square, parking can be a bit of…read morea hassle. There isn't much nearby parking, so if you are carrying something heavy to ship definitely keep that in mind. Service is usually really good at this location. The staff are attentive and friendly. One time they even let me use one of their dollies! My favorite thing about this FedEx is how big it is inside. SO MUCH SPACE! I absolutely love it. Surprisingly, it isn't usually too packed - huge plus in my book.

Went there on 7/24 to ship a small pkg (10 lbs) home to San Diego, and gave them my company account…read morenumber for third-party billing. The nice employee packed up the box, gave me the shipping info and the receipt for $15.29. Then on 8/8 (long after I had left Maine), another invoice for $69.29 was generated, supposedly for the actual shipping. I was told nothing about this on 7/24, and the amount seems ridiculous given that I asked for it to be shipped via fedex ground. Calling the store today was a total waste of time; the staff just tells you they have nothing to do with billing, and transfer you to the living hell that is Fedex "customer service". Good luck with that - total nightmare, just more transfers and no substantive answers.

Honestly, I wouldn't even give them one star. I usually don't have any issues. I bought a beautiful…read morevanity for my daughter for Christmas. I know the mailing company's are hectic this time of year...with that being said, the person who just delivered the beautiful vanity (that I paid a good amount for) put the card board box in a puddle, in the mud, in the pouring rain. Knocked on the door and took off. They didnt wait for me to open the door. Thank god I was home and I got it inside before everything was ruined. The very least, you could have put it on my steps, I understand it was a very heavy package, but come on. Very disappointed. I know they aren't paid to help, but I would have gave the guy a tip if he would have waited for me to answer the door and helped me get the package in the door. They would have gotten a generous tip. Sticking with Amazon and ups from now on!​ Service was 0 out of 10.

I stayed home for 4 days straight from 8am until 8 pm waiting for a two day delivery. It's now the…read more9th day and I still do not have the time sensitive document. Tracking said the package was in Memphis, Tennessee for days. Each day they said the package would be delivered by 8 PM at the latest. However, the truck was back at the terminal by 6 PM with my letter on board each day. Fedex customer support said I could not pick up the letter in person until they had attempted 3 deliveries. We will never use Fedex again. And, by the way, they said they will not automatically refund our money for this TERRIBLE service.

It's okay. There's (currently) only an automated self-service shipping station, so if you need help…read moreshipping something or need a more complicated service, you're better off going to another post office (I'd recommend the one on Congress St). However, if you're just mailing a letter with postage, it's very convenient, with multiple drive up mailboxes out front.

Excellent customer service and knowledgeable. The service was efficient and correct. I love postage…read morestamps.