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The UPS Store

2.9 (48 reviews)
Closed 8:30 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

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Proof I value of phones
Zaccoy N.

This location does not provide services paid for. I shipped 2 cell phones back in NOVEMBER. I FULLY INSURED them. UPS lost the package. I filed a claim. It's been 6 months. In that time I have called the store, emailed the store, called corporate, had a text conversation with the manager Alex (he's not even at the company anymore. There's a new manager now), filled out their online contact is form, gone into the store.... I have provided every single piece of information asked of me. I have been told for MONTHS that it would only be another week and I'd get my check. I was told that corporate made you file a police report...I have been given the run around for HALF A YEAR. I paid for $1,300 insurance for TWO cell phones that YOU LOST. I want the money owed me for the service I paid for. I am contacting the Better Business Bureau and filing a complaint tomorrow if I don't get my money today. I am DONE being lied to. I've gone to small claims court before and won. I will do it again. I suggest someone PERHAPS THE OWNER pay me immediately. I bet it's a real pain for you to have a customer who keeps records. Look at that first picture. What do YOU see??! INSURANCE FOR $1,300 FOR CELLPHONES.

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8 years ago

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8 years ago

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7 years ago

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17 years ago

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11 years ago

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9 years ago

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13 years ago

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13 years ago

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Review Highlights - The UPS Store

Lucky for us, Taryn was there that morning, and handled the three customers in front of us quickly and efficiently.

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

(42 reviews)

This location has some bad reviews and i'm about to leave a good one because I have been here…read moremultiple times and the service has been fine. Today Rebecca took care of me. She is very nice. This location doesn't always provide the best service not necessarily because of incompetence, but because THEY ARE ALWAYS BUSY. It is a busy location. I know returning things you bought online can be a drag. But if you visit this location, don't take it out on the employees, they're trying, and every time I come here there is a line. So try exercising patience. I'll attach some pictures and videos of my visit I just made right now. Notice with my video how when I walk in there is a line. Of course I rolled my eyes, but it is what it is. I'm still gonna be nice to the staff and not immediately hop on google or yelp and leave a bad review.

UPS was supposed to deliver my paid package to the UPS Store in Lynnwood, Washington. Instead, the…read morecareless driver delivered my paid package to the UPS Store in Everett, Washington. Those are two very different locations. What transpired is what really matters. UPS was not willing to correct their mis delivery. Instead, I was supposed to accept the loss without complaint. I attempted to contact the UPS Store in Everett several times. They refused to answer their phone and talk to me. On the other hand, the manager and her staff at the Lynnwood UPS Store spoke with me trying so hard to help out. Those were nice folks and quite professional. I can't say the same about the people at the Everett UPS Store. They showed that they were unconcerned and did not have the time of day to help resolve this blunder. As for the dismissive attitude of the Everett store--piss on them.

The UPS Store - shipping_centers - Updated May 2026

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