John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

I've been in here twice to do Amazon returns. My first time there was a long wait as there was only…read moreone person working the counter & he was dealing with a guy trying to get something printed out that was time consuming...ugh! I went in here the other day for Amazon returns & there were two people behind the counter with no customers in front of me so it was quick to return 2 items. It was very warm in here that day. I like the location as I have hit up TD Bank & Market Basket and it's close to where I stay. I'll be back as I have some more Amazon returns....lol

Delightful service, super fast, quite friendly and reasonably priced. Easy to get to and open…read moreseven days a week. Highly recommended.

The ups store isn't affected with ups shipping company. They take an ups shipping and TRIPLE the…read morerate. I was shipping a small light box from nh to Florida they quoted $117 without insurance. Are you kidding me. I pay $41 dollars express next day that is triple. Someone is ripping off the public!!!

From the owner: The UPS Store #7908 in Rochester offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

I have now been mischarged twice by this business to my Fedex account. It defeats the purpose of…read morethe convenience for me to use them because when I have looked at my bank statements and I have seen the charges made to my Fedex account, I have to call 1 800 GO FEDEX each time to question the charges made and each time they have told me the weight of the items I've sent. The most recent transaction had been a package of 15 of the silicone wrist bracelets. The weight that Mailboxes assigned them was 10lbs!!!! (heavy bracelets huh? don't think so...) Bringing my charge to $70!!!!!!!, to mail them to Florida. What are the people at Mailboxes doing? Leaning on the scale? Charging other people's packages to my account? I will never go to them again and thank you so much Fedex for correcting their screw-up not once but twice now. I suggest to anyone that needs to mail anything, to go anywhere but here. In fact use Fedex, they haven't let me down yet!

Customers without home printers have to pay for computer time and each piece of paper to print…read morelabels. When returning a package the original label to me was still on box and team member said they'd take care of it but did not. Return package was redelivered to me and the store refused to help resolve. Terrible service compared to other UPS stores I have used.

Fabulous service with humor. Super efficient and conveniently located. Highly recommenddd. They…read morefinished sealing my boxes and gave me lots of options for shipping.

Someone else's package was delivered to my home by mistake. Different name, different town,…read moresimilar street. The online contacts aren't geared to helping someone who is neither the sender nor recipient. I finally spoke to a human who assured me it would be picked up from my stoop by the end of the day. 2 days later, no one. Lots of rain. This isn't the first time. Is it really my responsibility to drive to another town to hand deliver it? Maybe pay to re-mail it using USPS?

Walked in to do an Amazon return. Conrad was cheerful and helpful something that is hard to come…read moreby these days.

The team at this UPS store was incredibly helpful and went above and beyond to make sure I could…read moreprint my documents from my phone and get them shipped. I would definitely recommend them.

I primarily use this for drop offs. The staff is usually responsive and friendly with their…read moreshipping. The prices are constantly on the rise (as with most things now). I'm finding it easier to buy and use a ship to address rather than buying, wrapping up the whole thing and shipping it out. Recently paid for a shipping pickup and it went very smoothly. I wasn't supposed to pay for any return shipping but that's on the company and not a UPS issue.

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

I reached out to Heather to help me with my 4-year-old's Valentines this year, and she was so kind,…read morequick, and helpful. I'm glad to support a woman-owned business in town, and I'll definitely be sending more business her way in the future. Thanks, Kim Smith

A print shop owned and operated by a local artist, with delivery and great customer service? Yes,…read moreplease!