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The UPS Store

3.8 (8 reviews)
Open • 8:00 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

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2 years ago

Polite employees, easy drop off, and an offer of a receipt without having to ask. Pretty much all I need in a UPS store.

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Local

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2 years ago

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5 years ago

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6 years ago

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7 years ago

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11 years ago

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8 years ago

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9 years ago

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(7 reviews)

I recently visited the UPS Store located at Florham Park, and unfortunately, my experience was far…read morefrom satisfactory. I brought in a package that was already securely packed in a sturdy box, ready to be shipped. However, the staff insisted that I needed to purchase another box from them, claiming that my packaging was insufficient and that a UPS employee might "steal the package" since there was product branding on the underside. This felt like a blatant upsell tactic, as my package was more than adequately protected. Despite my repeated assurances that my box was sturdy and met all necessary shipping requirements, they continued to pressure me to buy their box, which I found unnecessary and unprofessional. I expect better from a reputable company like UPS. Upselling unnecessary products is not only disrespectful to customers but also diminishes trust. I hope this store can improve its practices and focus on genuine customer service rather than pushing unnecessary sales. Attached is the box they refused to accept, you can be the judge. Immediately following this, I went right to the East Hanover UPS store, and they took the box without hesitation. I'd suggest avoiding this location, this is not the first time they've tried these upsell tactics on me. More so, they're straight up unfriendly compared to other UPS stores.

The staff is always friendly here! I've used this UPS store for my Amazon returns for a few years…read morebecause it's so easy and fast! Thanks for always greeting me with a smile and taking care of my returns. This UPS store is a hidden gem in FP!

The UPS Store - shipping_centers - Updated May 2026

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