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    Recommended Reviews - The UPS Store

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    4 years ago

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    The UPS Store

    The UPS Store

    (7 reviews)

    I've been stopping here quite regularly after my company switched to UPS. I would say across the…read morecarriers it does provide the best delivery service met. Canada Post promises 2 day delivery during pandemic with guarantee for corporate customers, FedEx promises 1 day delivery with no guarantee and would arrive to my customers between 2 to 5pm (pre pandemic guarantee was honoured) and UPS, well it seems to be hitting 10am almost consistently with the 1 day no guarantee. The service abilities will be dependent on location, obviously more rural areas will be really dependent on carrier and their network. My only criticism is this location. There is really only one way into the plaza from Bishop, if you get out, you can go back to Hespeller if you're driving north; but if you're driving south then you must go back on Bishop. With the Tim Hortons in the plaza some patrons line up blocking the access to Bishop and it's difficult to make a left to go back to Franklin (parallel to Hespeller). I cross my fingers and toes no one hits me, so far so good.

    Very disappointing and frustrating experience. I went here for my passport photo, and the picture…read morewas taken so badly that I wasn't even looking straight and honestly didn't look like myself. The photo was rejected by the Canadian passport website. When I called to ask them to retake it, they wanted to charge me the full price again. Instead of taking responsibility for a bad photo, they just wanted more money. I would NOT recommend this place. It feels like they are simply taking advantage of customers.

    Purolator

    Purolator

    (2 reviews)

    Manager hides in office when requested to speak to them ..very disrespectful attitude and lack of…read moretraining. Will not support clients with a driver issue.

    I have started using Purolator for my shipping, it has been easy to drop off. Purolator generally…read morehas an expensive charge with the integrated pick up which can be arranged in advance with notice, but to ensure the delivery is made next day, simply dropping off before the shipping cut off can make it possible for next day delivery. This location is by the Freida and Starbucks. It's a dangerous location to access, being very frank. It seems to only be safe for access when travelling west, it's pretty difficult to enter travelling from the east end of Pinebush simply because it's located right next to a round about. No reason to blame the round about, but if it was traffic lights then it may be easier to access. The parking lot is usually 70% full in the early afternoon and with the Starbucks drive thru there are regular cars entering in and passing through so be carefully. Because there is a parking lot smack in front of the Purolator, getting out of the east end of the parking lot has some inherent blind spots from the drive up entrance next to the round about and patrons do drive in confidently and fast if they're going into the Starbucks parking lot. Exiting may be safer from the west end of the parking lot to the residential lane, but be careful of exiting drive thru patrons who may or may not adhere to the stop sign. Overall the Purolator has been easy to go to, I quite like that I can drop off and know they will scan it. I have had struggles with their competitor FedEx that refrain from scanning it and when it's past pick up time, they simply don't pass the package on to the truck driver because it was scanned after cut off- so I often have to watch and make sure they scan at FedEx. At Purolator, no problems. The location minimally stocks their ship ware, that's free to take and upcharged when used. They really could stock more.

    The UPS Store - couriers - Updated October 2026

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