FedEx Office Print & Ship Center is conveniently located in Mayfield Heights. If you've been using…read moreFedEx for a while, you'll remember their previous location up the street. They now have a brand new home down the street, new management, and employees. I wasn't at all impressed with my experience. I even drove to another location later in the day to do a shipment. SERVICES/INVENTORY: The store offers printing, shipping, and mailing services. The checkout is organized into Shipping and Printing for easier checkout. There is a retail section at the store with books (most 40% off), planners, shipping supplies, greeting cards, and miscellaneous. I purchased packing tape, packing peanuts (x2), and packing bubbles spending $20 something. Inventory wasn't well replenished. I had to ask for more packing peanuts since they weren't on the shelves. I really wanted bigger bubbles but they weren't available. Only one package was on the sales floor. The peanuts did not even fill one medium box. I wish that there was a bigger package. Overall, I wasn't happy with the inventory. CUSTOMER SERVICE: The customer service was painfully slow. I considered leaving because stopping for a few packaging supplies shouldn't take this long. The payment system went down multiple times. I had to be transferred to two checkouts both of which were problematic. There were no bags to carry out my merchandise. Employees were explaining the shopping tiers to customers very well. The number of days and pricing per each. The conversations were very value-oriented and helpful to customers. I needed to mail a package after packaging. I went out of my way to Beachwood. I did not want to experience long waits and payment system failures. While a convenient location, I won't return in the future just because my time is valuable.

Counter help is useless. Was told to create an account and then come back. I chose to use in store…read morecomputer and after being prompted to input the same info multiple times, I sought help, for which their response was " I'm usually behind the counter on the other side". She made no effort to help. I left in frustration, only to hear "thank you, come again" as I left. I spent an hour in total in the store. I then went to UPS and was able to get my needs met within 15 min.

This is a place I end up at a lot. It close and convenient. This is a pack and shop place, so I can…read moreunload all my shipping in one place. Exterior/Location: in a strip mall in downtown Chagrin Falls Interior: Plain and office like. It's not a good looking place. The lighting is dim. The interior can use a facelift. Maybe I'm being over critical of a pack and ship office, but in can use some visual interest other than cardboard. Vibe/Ambiance: zero. None. It's all business in here. Staff: they aren't over friendly. They are not enthusiastic. They just want to know if your label has postage or not. Clientele: It can be anyone looking to ship a package. Price: my items usually have postage, therefore I can't honestly comment. Must get items: Maybe cardboard boxes. Why I love or hate it: I appreciate the service they provide. There business make my life easier. Final thoughts: it's a great one stop shop shipping location.

Love this place. They package all my returns and send it out through whatever service it needs to…read morego!! We use them a lot.

Staff is always very considerate. They are helpful when finding the best way to ship/mail packages…read moreto the chosen desination.

Very pleasant staff and helpful with pertinent information. I am a repeat cutomer for all the same…read morereasons.

Great team and they did a great job assembling our furniture. Appreciated their hard workread more

excellent service and friendly delivery persons. On time and professional.Highly recommend them.read more

I visited the Macedonia, OH location yesterday to print funeral programs. We had the pleasure of…read morebeing assisted by Kain. He was Awesome! I say this because he was patient, kind, and very easy going. He let us know of different paper options as well as ways to cut down on costs. During our time of bereavement, I so appreciate having Kain go above and beyond to assist us and make it easy to do business with Office Depot.

Wow, the store was virtually empty with the exception of a few customers at the copy center. I…read moreasked the gentleman working the front counter where an item would be and he shared with me that they don't carry it but he would show me what they have. No offer to look online for the item to see if he could make a sale today. Lo and behold the item is available online. He was informed that the item is available online and only then did he want to make a sale for his store. If your store is or isn't busy take a moment to help the customer and make the sale. I just ordered it online from another retailer.

I have been using this PostNet location and team for YEARS and I can ABSOLUTELY relate Dave and his…read morefamily for ALL of your printing needs!! Long story short...I'm an artist and have used PostNet for your typical post cards, foam boards, etc. and was VERY happy BUT...I recently did a small run of limited edition prints (pictured) here and Dave made the recommendation on paper, type, etc. As you can hopefully see...wow!! I mean WOWWWWW!! I've done limited edition prints before but these, with Dave's guidance, are BY FAR the best!! I will use this PostNet for ALL of my future prints and printing needs!! HIGHLY RECOMMEND!!

PostNet Macedonia delivers every time. Great staff, great results, and consistently excellent…read moreservice. Highly recommended.

I used Repro Depot Printing to print my wedding invitations and recommended them to anyone looking…read morefor a printer for their next job. They had great customer service through timely delivery of the finished product, returning my emails within 24 hours and working with me to make sure my invitations were exactly what I wanted them to be. Additionally the end product was great and at a good price. Thank you to Repro Depot Printing for the positive experience!

I've used jakprints for years for client print projects. The products always are printed…read moreprofessionally and up to my high design eye standards. Customer service is always great too! I ordered new business cards in September and the customer service I received from Daniel Smith and their entire team was excellent! Thank you Jakprints!

I've placed 3 orders with JakPrints for stickers and they were very helpful to someone like me who…read morehas never ordered anything like this before. I only didn't put 5 stars because the stickers don't hold up as well to the elements as other vinyl stickers I've used they sort of get faded over time quicker then some of the other stickers I've used in the past.