Owner was super friendly and helpful with Shredding my documents…read more The people at the Shred-it site lied and said I couldn't bring more than 3 boxes to Goin'Postal. Caleb helped me out - told me there was enough room. I got a great deal on over 80 lbs of paper. Will be back!! Thank you

I had an incredibly hostile and unsafe experience at this location. The counter employee began…read morerepeatedly insulting my handwriting, telling me it looked horrible multiple times, and asked if I wanted my package to go to Spain. This was not in a joking manner. When I pointed out that this was terrible customer service, the employee escalated the situation, told me to "man up," and said I was being "sensitive." I told him he was being an asshole and I asked for my items back so I could leave. The employee walked out from behind the counter, said say that again, and threatened to "knock my teeth out." I had to leave immediately for my own safety. When I contacted the owner about his employee threatening physical violence against a customer, the owner completely deflected. He told me I "blew this way out of proportion" and stated that he stands by his employees. No legitimate business--whether a local shop or a major retailer like Target--would ever tolerate front of business employee telling a customer their "handwriting is terrible" and to "man up". He could've nicely asked for me to fill it out again a little cleaner. Avoid this location if you value basic professionalism and safety; use the FedEx at Walgreens down the road instead.

Quick easy in and out!!!! Staff is great to work with…read more Nice store and easy access Will use again

Incompetant. Would give negat8ve rating if I could. Nothing but trouble and lies from person…read moreanswering phone. Two times now had issues with them. First delivery they tell me package on hold because of no such address. Then I am told to pick alternate address so I tell them to hold at hub. Then day later I get response package was delivered on porch at 10pm. There is no package there. So I call them n am told they will have driver pick up in receiver to correct address. And someone would contact me in 24 hours. 24 hours later still no package so call them again and told oh so sorry you must file a claim. The 2nd delivery I get notification stating issue with delivery. I contact UPS and am told there is no such address. I tell them to hold ot at hub and I will pick it up there. They tell me I will be notified of the package arrival at hub. 24 hours later 1048pm I get notification that package was delivered to home address n os on porch. There is no package on the porch. So I m on hold waiting to see what the resp9nse is .. twice with orders over 200.00 each I have had issues with theses folks. Still no resolution on First issue and I am fed up. The incompetence and thievery from this unit is horrible. I am fed up. If I had my way nothing would be delivered to me from UPS ever. I am going to corporate and I will get answers

4th Christmas having issue with Amazon returns?!? Dropped at both UPS owned by same people…read more Amzn shows MISSING items not returned? Our friends and neighbors having same issues with them? Our recent batch of Amzn return 12/25 & 1/26 receipts show OFF LINE LABEL with NO TRACKING REFERENCE # ??? Amzn shows we have yet to drop off returns?! We spent months last yr trying to sort out numerous missing returns from this facility? THIS Needs to be reported to state authorities?!!! It is beyond fishy? And costing us money and months of stress trying to get Amzn credits for returns (we keep all receipts). ENOUGH IS ENOUGH management! This isn't a one off mistake, at this point we believe it's fraudulent behavior at your establishment!!!

BEWARE!!! - The worst ups store I've ever been in! The employees don't bother helping you with…read moreheavy packages and every single one of them are rude. The younger female employee chased a customer out the door like she wanted to fight. Watching her abrupt behavior was sickening. The owners need to be more careful with who they hire, or they may find lawsuit on their hands. In looking at all the one star reviews for this store, it would be in their best interest to either shut their doors, or learn to become a more professional establishment. It's apparent that none of them like their job. So sad.

It's a small town post office but they have everything you could possibly need. .......,read more

absolute joke. they come up with excuses to not deliver packages. most excuses, being pathetic and…read moreunreasonable. I've had several packages damage damaged by being forced into the mailbox because they're too lazy to drive up a hill. something needs not change because it's get extremely ridiculous.

Bad experience coupled with incompetent help. Very sad as the prior owner ran a good business. Ok,…read moredeath in my family and 6 of us enter the store with lots of family art, books, glassware, valuable chairs, antiques. We live thousands of miles away and could think of no other way to send our remembrances home. The packing jobs were horrible. Little bubble wrap. No peanuts. No chance of surviving. Why do I say this? My UPS driver asked me to photograph the damaged box and the damaged contents. He had worked in a Brown Store prior and understood packing. He told me the package was oversized to create increased fee. Little to no wrapping. He helped me file a claim with UPS and within a day I was refunded 100% packing and shipping fees. The young staff at the Huntington Store were overwhelmed at the size of our shipments. They were clueless in service. My brothers had smashed chairs, vases, and frames. They will file with UPS as well for all costs back.

I went in expecting to have to wait from what I read on reviews but I was in and out in under five…read moreminutes and the staff was very professional.

Driver never attempted to knock or ring my doorbell that HAS A CAMERA but stuck a note on my door…read moresaying that were unable to contact anyone after I arranged for someone to be there during the delivery time. Tried to call multiple times so I could go and pick up the package and received a busy signal like the phone was left off the hook. Absolutely horrible service.

Drop package off at store at 8:50am, get receipt, leave. Package does not show anything other than…read morelabel created until 7:00pm. Next update is damage report All merchandise is missing and the empty carton was discarded. UPS will notify the sender. Basically when they decided to scan it in it suddenly dematerialized ?? no contents, no more box, no nothing.... WTF. And of course these people don't seem to understand the concept of a phone. I've never in my life dealt with such complete idiocracy and a complete lack of care for anything. I do understand belts will eat packages but in this case since it never left the store I'm 99% sure the person just stole it and threw away the box. I recommend shipping from a different store. I do believe this experience took 10 years off my life due to stress.