very helpful staff! courteous, professional and provided one on one attention to get my package…read moredelivered they're like the chick-fil-a of shipping

tracking number said it would arrive yesterday..arrived the next day. The box that the item…read morearrived in was all busted up and looked like they tried to use a whole roll of packing tape on it, which left the box still busted up with item exposed to the weather. The person making the delivery placed the busted up box in front of the garage door. with the box being busted up, how are we suppose to know if all the hardware is still there. Lastly, what kind of idiot places a box weighing 50 lbs or more in front of a garage door? If Someone was inside the home and did not know the box had been delivered and went to leave, they would have backed over the box.

Cannot access information on a non delivered package. Paid premium charge for next day delivery…read more Recieved no notification of delivery. Cannot seem to get a human voice to talk on phone call to Fed Ex store where shipment originated. I am disgusted with service as it is non existant. Christopher Payne worldbook@crpayne.com 304 553-9207

the package that was just delivered to me was left at the bottom of my driveway. They didn't even…read morehave the decency to bring the package to my door. I called the local number, and I still got India and was advised they are sorry but nothing we can do now. I cannot find a local number to actually talk to a local person. Service is horrible. Not sure how they even stay in business if this is how they operate.

Driver never attempted to knock or ring my doorbell that HAS A CAMERA but stuck a note on my door…read moresaying that were unable to contact anyone after I arranged for someone to be there during the delivery time. Tried to call multiple times so I could go and pick up the package and received a busy signal like the phone was left off the hook. Absolutely horrible service.

Drop package off at store at 8:50am, get receipt, leave. Package does not show anything other than…read morelabel created until 7:00pm. Next update is damage report All merchandise is missing and the empty carton was discarded. UPS will notify the sender. Basically when they decided to scan it in it suddenly dematerialized ?? no contents, no more box, no nothing.... WTF. And of course these people don't seem to understand the concept of a phone. I've never in my life dealt with such complete idiocracy and a complete lack of care for anything. I do understand belts will eat packages but in this case since it never left the store I'm 99% sure the person just stole it and threw away the box. I recommend shipping from a different store. I do believe this experience took 10 years off my life due to stress.

my wife is waiting on vital medication that was supposed to be delivered last Friday. It is now on…read moreMonday and on their website it says that my wife declined delivery. That is a lie and our doorbell camera never recorded a delivery attempt. Highly disappointed and would never use this service.

I paid for overnight delivery from Massachusetts. When this hub in Beaver, WV received the package…read morehours before delivery deadline, they changed delivery date to two days later. Lazy staff.

We stopped by to get programs printed for my dad's funeral service. The customer service rep at the…read moreprinting counter was super friendly and very helpful. When we came back to pick up the printed programs we were told they were already paid for. I'm not sure if it was another customer or a Staples' employee but it was very generous. It was really nice to experience this generosity on such a dark day!

I've ordered business cards several times and have always had the best experience. McKayla is…read morealways super helpful and very kind - she goes above and beyond to help customers!

I use the PostNet in Lewisburg - always excellent customer service 5+. A pleasure to do business…read morewith - thank you, a very satisfied customer LH

Amy and her staff are amazing. It's great that the center has a graphic designer in house. Quick,…read moreeasy, and personable. You can't beat them!

great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

After my bicycle was stolen from DC it ended up in Charleston. Andrew at the bicycle center helped…read moreme get my bike packed up and shipped back home to me because I've been too ill to travel. They took such care of both me and my bicycle. I couldn't be happier. They were so kind and supportive and happy to be a part of helping to recover a stolen bike. Help make this business a success!!

The gentlemen at Charleston Bicycle Center went out of their way to help us with a wheelchair…read morerepair. After being told by wheelchair repair shops our transport chair was so cheap they couldn't get parts, I called the bike shop. They immediately understood the problem and told me to bring it into the shop. They replaced the lock cable and fastener in a couple of hours for a nominal amount. I am very impressed with the staff!

At first I thought maybe I wouldn't be able to get anything cuz it wasn't sending nothing than…read moreKevin said clear everything and reboot see if that works well sure enough did Kevin wasn't giving up on me I kept telling him that I was sorry to be such trouble he kept telling me Don't worry about it in no trouble so if you stop in ask for Kevin he's friendly smart and professional I highly recommend him

Cara has helped make our Christmas cards come to life with suggestions and quick turn around. Their…read morecare for the final product is outstanding.