Driver never attempted to knock or ring my doorbell that HAS A CAMERA but stuck a note on my door…read moresaying that were unable to contact anyone after I arranged for someone to be there during the delivery time. Tried to call multiple times so I could go and pick up the package and received a busy signal like the phone was left off the hook. Absolutely horrible service.

Drop package off at store at 8:50am, get receipt, leave. Package does not show anything other than…read morelabel created until 7:00pm. Next update is damage report All merchandise is missing and the empty carton was discarded. UPS will notify the sender. Basically when they decided to scan it in it suddenly dematerialized ?? no contents, no more box, no nothing.... WTF. And of course these people don't seem to understand the concept of a phone. I've never in my life dealt with such complete idiocracy and a complete lack of care for anything. I do understand belts will eat packages but in this case since it never left the store I'm 99% sure the person just stole it and threw away the box. I recommend shipping from a different store. I do believe this experience took 10 years off my life due to stress.

Very highly recommended Mail-N-More! This is a one stop place for mailing and shipping with USPS,…read moreFed-Ex and UPS. They can package your goods and show you all the options for shipping. Yes, they welcome drop off packages with labels for shipping. Sorry, they can't accept the QR codes or private accounts. In addition, they offer so many other services like printing, copying, notary services, shredding and mail boxes. I asked them to design a return address label for me and have had to go back to get more printed as they are terrific! For a flat fee, they offer your business a street address where you can get your mail and packages. You have 24 hour secure access, but can also ask for their help if you are out of town. Benita and Sergio are so committed to making our community better. As small business owners, the actively look for opportunities to support the community. There are cards from many local businesses in their lobby. They currently are selling Amish candy and soap (told more items are coming). Come in and get to know this amazing couple and see what they can do for you.

From the owner: We make sending packages easy while offering trusted services to verify and reproduce your…read moreimportant documents.

4th Christmas having issue with Amazon returns?!? Dropped at both UPS owned by same people…read more Amzn shows MISSING items not returned? Our friends and neighbors having same issues with them? Our recent batch of Amzn return 12/25 & 1/26 receipts show OFF LINE LABEL with NO TRACKING REFERENCE # ??? Amzn shows we have yet to drop off returns?! We spent months last yr trying to sort out numerous missing returns from this facility? THIS Needs to be reported to state authorities?!!! It is beyond fishy? And costing us money and months of stress trying to get Amzn credits for returns (we keep all receipts). ENOUGH IS ENOUGH management! This isn't a one off mistake, at this point we believe it's fraudulent behavior at your establishment!!!

BEWARE!!! - The worst ups store I've ever been in! The employees don't bother helping you with…read moreheavy packages and every single one of them are rude. The younger female employee chased a customer out the door like she wanted to fight. Watching her abrupt behavior was sickening. The owners need to be more careful with who they hire, or they may find lawsuit on their hands. In looking at all the one star reviews for this store, it would be in their best interest to either shut their doors, or learn to become a more professional establishment. It's apparent that none of them like their job. So sad.

Quick easy in and out!!!! Staff is great to work with…read more Nice store and easy access Will use again

Incompetant. Would give negat8ve rating if I could. Nothing but trouble and lies from person…read moreanswering phone. Two times now had issues with them. First delivery they tell me package on hold because of no such address. Then I am told to pick alternate address so I tell them to hold at hub. Then day later I get response package was delivered on porch at 10pm. There is no package there. So I call them n am told they will have driver pick up in receiver to correct address. And someone would contact me in 24 hours. 24 hours later still no package so call them again and told oh so sorry you must file a claim. The 2nd delivery I get notification stating issue with delivery. I contact UPS and am told there is no such address. I tell them to hold ot at hub and I will pick it up there. They tell me I will be notified of the package arrival at hub. 24 hours later 1048pm I get notification that package was delivered to home address n os on porch. There is no package on the porch. So I m on hold waiting to see what the resp9nse is .. twice with orders over 200.00 each I have had issues with theses folks. Still no resolution on First issue and I am fed up. The incompetence and thievery from this unit is horrible. I am fed up. If I had my way nothing would be delivered to me from UPS ever. I am going to corporate and I will get answers

I went in expecting to have to wait from what I read on reviews but I was in and out in under five…read moreminutes and the staff was very professional.

Bad experience coupled with incompetent help. Very sad as the prior owner ran a good business. Ok,…read moredeath in my family and 6 of us enter the store with lots of family art, books, glassware, valuable chairs, antiques. We live thousands of miles away and could think of no other way to send our remembrances home. The packing jobs were horrible. Little bubble wrap. No peanuts. No chance of surviving. Why do I say this? My UPS driver asked me to photograph the damaged box and the damaged contents. He had worked in a Brown Store prior and understood packing. He told me the package was oversized to create increased fee. Little to no wrapping. He helped me file a claim with UPS and within a day I was refunded 100% packing and shipping fees. The young staff at the Huntington Store were overwhelmed at the size of our shipments. They were clueless in service. My brothers had smashed chairs, vases, and frames. They will file with UPS as well for all costs back.

The owner thinks it's okay to rob people:) they charged me $49 to scan and email my background…read morecheck paperwork to myself. turns out they sent it to the wrong email because they screwed up what i had wrote down. claiming they did nothing wrong and refusing to return money even tho i have receipt.

This is the first review I have ever posted, if that says anything about the level of…read moredissatisfaction I had with this experience. I came in to ship a guitar case and already had a pre paid shipping label, all I needed was a box to ship. Trenton the cashier who rang me up, and first telling me it would be $5.10 to print the pre-paid packing label. After initially shocked by that outrageous sticker price, I shouldn't have been surprised to see the rest. Trenton told me the total for a cardboard box, bubble wrap and tape, was $62.99 and $25.00 for labor!! I kept asking if I could just buy the box, and Trenton insisted they had to pack it. $99.73 for them to print a single shipping label, and provide a cardboard box for shipping. On top of the insane price gouging, the employee was incredibly rude and condescending. I ended up just paying like an idiot and borderline confused by the whole experience. Note to anyone headed there, go elsewhere for materials you may need and set your expectations very low.

I have used this place many times.Everyone is always helpful and friendly.I have also had them make…read moreposters for my grandsons ballgames.Always satisfied!! Give them a try,I don't think they will disappoint

John and Michelle hands down are some of the hardest working people I've seen in a long time that…read moreis about the customer. Their work (ie stickers, license plates, business cards, and banners) are hard to beat by anyone else in this area. Glad to have a business like this around.