I went in expecting to have to wait from what I read on reviews but I was in and out in under five…read moreminutes and the staff was very professional.

Bad experience coupled with incompetent help. Very sad as the prior owner ran a good business. Ok,…read moredeath in my family and 6 of us enter the store with lots of family art, books, glassware, valuable chairs, antiques. We live thousands of miles away and could think of no other way to send our remembrances home. The packing jobs were horrible. Little bubble wrap. No peanuts. No chance of surviving. Why do I say this? My UPS driver asked me to photograph the damaged box and the damaged contents. He had worked in a Brown Store prior and understood packing. He told me the package was oversized to create increased fee. Little to no wrapping. He helped me file a claim with UPS and within a day I was refunded 100% packing and shipping fees. The young staff at the Huntington Store were overwhelmed at the size of our shipments. They were clueless in service. My brothers had smashed chairs, vases, and frames. They will file with UPS as well for all costs back.

I tried to call the actual ship center to complain, but of course that is impossible because…read moreeverything is automated now and AI doesn't recognize your stating that you want to speak with a human. One star because my home is on the corner, the address is Avenue, but my garage is on the side of the house which is a different street. The deliver woman put my package next to the house, driveway side. The only reason I knew it was there is because my ring went off. If I hadn't known that the package was dropped off there, one of the many two-legged animals roaming the streets of Huntington could have walked off with the package. Lazy and careless delivery driver!

if there was anything lower I would give it. I have been waiting for a heater to be delivered…read morebecause of how cold it is, and it has been out for delivery for 3 day, I have no local number to call except the 800 number that has been outsourced to a foreign country, and the only thing they can see is exactly what I can, they cannot get me to a supervisor, the location nothing. I will never order anything through fedex again. I don't need an I'm sorry, I need my heater or a resolution , period.

Jeremy went above and beyond to help me with my printing project. Very nice and courteous with fast…read moreservice

4th Christmas having issue with Amazon returns?!? Dropped at both UPS owned by same people…read more Amzn shows MISSING items not returned? Our friends and neighbors having same issues with them? Our recent batch of Amzn return 12/25 & 1/26 receipts show OFF LINE LABEL with NO TRACKING REFERENCE # ??? Amzn shows we have yet to drop off returns?! We spent months last yr trying to sort out numerous missing returns from this facility? THIS Needs to be reported to state authorities?!!! It is beyond fishy? And costing us money and months of stress trying to get Amzn credits for returns (we keep all receipts). ENOUGH IS ENOUGH management! This isn't a one off mistake, at this point we believe it's fraudulent behavior at your establishment!!!

Driver never attempted to knock or ring my doorbell that HAS A CAMERA but stuck a note on my door…read moresaying that were unable to contact anyone after I arranged for someone to be there during the delivery time. Tried to call multiple times so I could go and pick up the package and received a busy signal like the phone was left off the hook. Absolutely horrible service.

Drop package off at store at 8:50am, get receipt, leave. Package does not show anything other than…read morelabel created until 7:00pm. Next update is damage report All merchandise is missing and the empty carton was discarded. UPS will notify the sender. Basically when they decided to scan it in it suddenly dematerialized ?? no contents, no more box, no nothing.... WTF. And of course these people don't seem to understand the concept of a phone. I've never in my life dealt with such complete idiocracy and a complete lack of care for anything. I do understand belts will eat packages but in this case since it never left the store I'm 99% sure the person just stole it and threw away the box. I recommend shipping from a different store. I do believe this experience took 10 years off my life due to stress.

I have used this place many times.Everyone is always helpful and friendly.I have also had them make…read moreposters for my grandsons ballgames.Always satisfied!! Give them a try,I don't think they will disappoint

John and Michelle hands down are some of the hardest working people I've seen in a long time that…read moreis about the customer. Their work (ie stickers, license plates, business cards, and banners) are hard to beat by anyone else in this area. Glad to have a business like this around.

The owner thinks it's okay to rob people:) they charged me $49 to scan and email my background…read morecheck paperwork to myself. turns out they sent it to the wrong email because they screwed up what i had wrote down. claiming they did nothing wrong and refusing to return money even tho i have receipt.

This is the first review I have ever posted, if that says anything about the level of…read moredissatisfaction I had with this experience. I came in to ship a guitar case and already had a pre paid shipping label, all I needed was a box to ship. Trenton the cashier who rang me up, and first telling me it would be $5.10 to print the pre-paid packing label. After initially shocked by that outrageous sticker price, I shouldn't have been surprised to see the rest. Trenton told me the total for a cardboard box, bubble wrap and tape, was $62.99 and $25.00 for labor!! I kept asking if I could just buy the box, and Trenton insisted they had to pack it. $99.73 for them to print a single shipping label, and provide a cardboard box for shipping. On top of the insane price gouging, the employee was incredibly rude and condescending. I ended up just paying like an idiot and borderline confused by the whole experience. Note to anyone headed there, go elsewhere for materials you may need and set your expectations very low.